Brilliant Product altogether, have tried many types of insoles , but these by far the best. Have purchased 4 pairs now to date , as I find them so good . Have advised loads of friends to buy th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was very quick and easy to order
It was very quick and easy to order
Communication was very good
Quality of the Melt product was excellent
Only a fool would shop here
Only a fool would shop here, I have never seen prices so much more expensive than anywhere on the internet. For example a 4 pack of €15 gummy mix for over €100. Check your prices I guarantee you will save a load of money shopping elsewhere.
US based company not Irish so customs will be charged
I am happy with the product. However the website url is a .ie domaine suggesting it is an irish company but the product was actually shipped from the US and I was charged for customs.
WARNING
WARNING - NETWORK OF SCAMMERS. Be careful. They are professional thieves. When the package arrives at your country, many scammers will send you a fake DHL email trying to charge you a irrisory customs cost. If you type your card there you'll lose a lot of money. Many people will send you the same scam email. NEVER BUY ANYTHING IN THIS SHOP.
Great product and customer care
Great quality in both products and services
Very poor service
Even though it's an Irish website, they are shipping from UK. It's been 18 days now and I've received notification from An Post that I have to pay 10euro in customs charges. So it will take at least 3 weeks to arrive when I would expect 3 days from an "Irish" website.
Don’t trust them
Don’t trust them. Not honest. It’s not Ireland, product came from America, you have to pay import tax. The hearing aids were faulty, one month already I couldn’t get a refund. I hear only lie after lie about payment. I sent item back, promised a refund plus cover postage. I didn’t get anything.
Delighted with the product
Delighted with the product, however, I ordered from a .ie website, was told the product was coming from NJ, had to pay customs cost but post mark on package is Germany. I'm confused
Order took a month to arrive and had to…
Order took a month to arrive and had to pay customs charges even though it is an irish website should be stated on website about customs i would not use this company again
I love this coffee top quality
I love this coffee top quality. Good packaging . Timely postage though and the customs charge was a bit pricey which is a pity. Its difficult to work out what the customs charge will be and as shipping was paid for it can be misleading.
Had to pay customs fee's even though…
Had to pay customs fee's even though this is an Irish website
The product was received on time and…
The product was received on time and exactly as I expected.
I need more time to get the full review…
I need more time to get the full review .
But otherwise the taste is ok .
Good. Easy mix .
No bloating abdomen . Good
A great product made easy to order.
A great product made easy to order on a clear website. The whole process was so smooth I have already re-ordered.
all good
all good
4 stars because I bought it on Irish website and didn't expect to pay extra customs for the parcel from the USA
faulty "Santa Clause" gift for my non verbal son that I cannot return as I missed the two week return window :(
I ordered a "Harkla Hug Sensory Chair" inflatable sensory pod - which is a therapeutic compression toy for my 8 year old non-verbal autistic son for his main Santa Clause present off Ninelife Ireland - I received this order the 1st week of December but did not open it until the night of the 24th December... unfortunately this item is obviously faulty as 2 sections of it will NOT stay inflated... I rang Ninelife and emailed them and informed them of my problem but was told because I didn't return the faulty goods within the 14 days of receipt of same I have absolutely no come back now and I am just under €200 out of pocket.. they are giving no consideration that this was a Santa Clause pressie for my son and so we did not know there was a problem with it until Christmas Day.... with my son's lack of understanding and the fact that he cannot speak it is so disappointing that this item does not fulfill his compression sensory needs which I thought and was looking forward to for him... and no compassion from this company only that their return policy is 14 days.... I would strongly suggest to anyone considering buying from this company to be very careful.... thank you for taking time to read my review...
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








