NineLife Ireland Reviews 

388
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 95 reviews, reviewers had a great experience with this company. Consumers often mention that the online store provides wonderful access to unique items that are hard to find locally. People consistently praise the top-tier quality of the merchandise and find the general purchasing procedure exceptionally smooth and satisfying. Some reviewers were not happy with significant delivery delays, noting that shipments from overseas took much longer than initially promised. Shoppers also noted that communication regarding tracking updates could be unclear and confusing during transit. Additionally, customers mentioned that goods can occasionally be much more expensive than expected or come with extra customs fees.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, reflecting a split opinion. While many... See more

Delivery service

Customers had ambiguous experiences with the delivery service. While many consumers reported timely arrivals,... See more

Order

Clients share ambiguous opinions on order experiences, noting a significant mix of smooth transactions and... See more

Quality

Consumers find quality to be positive, frequently highlighting the excellent standards of their purchases.... See more

Price

Reviewers mention ambiguous feedback about price, reflecting a wide range of differing consumer experiences.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Brilliant Product altogether, have tried many types of insoles , but these by far the best. Have purchased 4 pairs now to date , as I find them so good . Have advised loads of friends to buy th... See more

Rated 4 out of 5 stars

I ordered a single item from the Nine Life Ireland website on June 10th having had no indication whatsoever that it was being shipped here from the USA. As of today, July 1st, I'm still waiti... See more

Company replied

Rated 4 out of 5 stars

Very happy with being able to get 2 products in individual orders that reduce acid in food and acidic drinks like tea and wine. They take quite a while to arrive from the date of order but as I always... See more

Rated 4 out of 5 stars

I placed my order on 11th March but didn't receive the complete order until 16th April despite paying extra for faster delivery. I received half of my order on 1st April and had to email to get the o... See more


4.0

Great

TrustScore 4 out of 5

388 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(388)

86 reviews in the last 12 months

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Rated 1 out of 5 stars

Only a fool would shop here

Only a fool would shop here, I have never seen prices so much more expensive than anywhere on the internet. For example a 4 pack of €15 gummy mix for over €100. Check your prices I guarantee you will save a load of money shopping elsewhere.

February 8, 2025
Unprompted review
Rated 1 out of 5 stars

WARNING

WARNING - NETWORK OF SCAMMERS. Be careful. They are professional thieves. When the package arrives at your country, many scammers will send you a fake DHL email trying to charge you a irrisory customs cost. If you type your card there you'll lose a lot of money. Many people will send you the same scam email. NEVER BUY ANYTHING IN THIS SHOP.

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

Very poor service

Even though it's an Irish website, they are shipping from UK. It's been 18 days now and I've received notification from An Post that I have to pay 10euro in customs charges. So it will take at least 3 weeks to arrive when I would expect 3 days from an "Irish" website.

January 29, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t trust them

Don’t trust them. Not honest. It’s not Ireland, product came from America, you have to pay import tax. The hearing aids were faulty, one month already I couldn’t get a refund. I hear only lie after lie about payment. I sent item back, promised a refund plus cover postage. I didn’t get anything.

January 13, 2025
Unprompted review
Rated 4 out of 5 stars

Delighted with the product

Delighted with the product, however, I ordered from a .ie website, was told the product was coming from NJ, had to pay customs cost but post mark on package is Germany. I'm confused

January 22, 2025
Unprompted review
Rated 4 out of 5 stars

I love this coffee top quality

I love this coffee top quality. Good packaging . Timely postage though and the customs charge was a bit pricey which is a pity. Its difficult to work out what the customs charge will be and as shipping was paid for it can be misleading.

January 20, 2025
Unprompted review
Rated 4 out of 5 stars

all good

all good
4 stars because I bought it on Irish website and didn't expect to pay extra customs for the parcel from the USA

January 12, 2025
Unprompted review
Rated 1 out of 5 stars

faulty "Santa Clause" gift for my non verbal son that I cannot return as I missed the two week return window :(

I ordered a "Harkla Hug Sensory Chair" inflatable sensory pod - which is a therapeutic compression toy for my 8 year old non-verbal autistic son for his main Santa Clause present off Ninelife Ireland - I received this order the 1st week of December but did not open it until the night of the 24th December... unfortunately this item is obviously faulty as 2 sections of it will NOT stay inflated... I rang Ninelife and emailed them and informed them of my problem but was told because I didn't return the faulty goods within the 14 days of receipt of same I have absolutely no come back now and I am just under €200 out of pocket.. they are giving no consideration that this was a Santa Clause pressie for my son and so we did not know there was a problem with it until Christmas Day.... with my son's lack of understanding and the fact that he cannot speak it is so disappointing that this item does not fulfill his compression sensory needs which I thought and was looking forward to for him... and no compassion from this company only that their return policy is 14 days.... I would strongly suggest to anyone considering buying from this company to be very careful.... thank you for taking time to read my review...

January 10, 2025
Unprompted review

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