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NineLife Saudi Arabia Reviews 73

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TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

These gummies are the best way to get shilajit. I tried consuming shilajit several other ways (tablets, resin) I always cannot continue because of the strong taste of shilajit. These gummies covers th... See more

Rated 5 out of 5 stars

We are happy with the product and services. However, DHL didn't deliver to our address, instead they delivered to the nearest Saudi Post outlet. Please note in the next consignment that it should be d... See more

Rated 1 out of 5 stars

See my previous post, I was completely sure that NineLife is a fraud, I ordered Trivang Himalayan Shilajit after which Heschel supplied cheap quality Altai Mountain Shilajit after 2 months, with th... See more

Company replied

Rated 5 out of 5 stars

Since the first day i felt the effect of the medication i could breath easily and smoothly Also the taste of chewable tablets accepted no better taste the oil i received refreshes my breath.

Contact info

3.7

Average

TrustScore 3.5 out of 5

73 reviews

5-star
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1-star

Replied to 71% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

They have robbed me 😆

They have robbed me 😆. Anyway, stop dealing with these Thieves !!!!

June 29, 2024
Unprompted review
NineLife Saudi Arabia logo

Reply from NineLife Saudi Arabia

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

Rated 1 out of 5 stars

Order SA-NL#P221450585

Order SA-NL#P221450585
Hello,

I am emailing you to officially complain about the company

I have submitted my order 28th of February and I have not received a single item to this day. In addition, i have emailed and called the company multiple times.

1- First batch of items were shipped to the wrong city and I have emailed the company and called. Unfortunately, the company has done nothing officially to solve this matter. I have not received emails or calls.

2- Second batch was sent today 14th March to the same original location with no consideration to update and ensure to be sent to the correct address

3- The delivery company who received the first batch items contact me to inform me of the pick up location. I did not pay for pick up! I have payed for delivery

4- I was not informed that these items will take more then two weeks delivery. This is not acceptable and unprofessional

5- The clothing items in the website does not give you an option to select the size, I assumed it it one size. However, i received an email March 4th! requesting my size and the item was shipped to me today March 14th! its takes that long

Find attache all email and communication.

I will not be recommending the website to other customers. I will be adding online reviews and it seems like i am not the only one.

March 14, 2024
Unprompted review
NineLife Saudi Arabia logo

Reply from NineLife Saudi Arabia

Hi Reema,

We acknowledge that your order was delayed due to we receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.

Regards,
Swapnil

Rated 1 out of 5 stars

Worst experience ever! Scammers! Do NOT buy!

Worst experience ever! Do not buy from them! They will scam you! More than 6 weeks I did not receive anything nor would they refund me! No one answers their call center when you try to contact them! Save your money they are scammers!

January 30, 2024
Unprompted review
NineLife Saudi Arabia logo

Reply from NineLife Saudi Arabia

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
Swapnil

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