Ninepine Reviews 1,167

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 202 reviews, reviewers had a great experience with this company. Many customers consistently praise the products, highlighting their excellent quality, comfort, and stylish design, often noting the material is soft, durable, and versatile for various occasions. The customer service is frequently described as outstanding, with many appreciating the prompt, helpful, and professional responses to inquiries and issues. Reviewers are particularly impressed with the fit, especially the availability of different lengths and sizes that cater to various body types, making it easy to find suitable items. However, some people mentioned issues with sizing being inconsistent or off, leading to items not fitting as expected despite following guides. Additionally, a few customers experienced problems with the return process, describing it as difficult or slow, which caused disappointment. There were also occasional concerns about order fulfillment, with some reporting delays or cancellations without clear communication.

What people talk about most

Product

Customers consistently note positive experiences with product quality, fit, and comfort, with many praising... See more

Quality

People report positive experiences with quality, often praising the good quality clothes, luxurious fabrics,... See more

Order

Customers had ambiguous experiences with order, with some expressing satisfaction and others encountering... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, outstanding, and... See more

Return policy

Clients share ambiguous opinions on return policies, with some reviewers finding the process to be a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely outstanding customer service. Best I have ever experienced. The clothes are amazing quality. Beautifully packed and presented. Unfortunately I am in between two sizes for tha asana boo... See more

Company replied

Rated 5 out of 5 stars

My next Ninepine order was delivered last week: a gorgeous bleu merino relaxed turtleneck. So soft and fits beautifully under my blue blazer. String of pearls and ready for my management meeting. Del... See more

Company replied

Rated 5 out of 5 stars

Great product and very pleasant service. I shopped Ninepine many times and own both trousers (entire collection ) and shirts by now. All very high quality and super-comfy as advertised. They look awe... See more

Company replied

Rated 5 out of 5 stars

I bought the asana pants in brown 36 inch inseam (fyi so delighted to find somewhere that does trousers long enough as a 6 foot 1 girl!). They arrived and were so soft/comfortable but still looked sma... See more

Company replied


Company details

  1. Clothing Store
  2. Activewear Store

Written by the company

We are a Stockholm-native studio creating versatile and thoughtfully designed pieces for your everyday Comfort and aesthetics should coexist, not compete. The Ninepine woman moves seamlessly through work, travel, and life. She demands comfort, expects quality, and doesn’t compromise on style. We design for her: with refined, versatile pieces engineered for the luxury of comfort


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

I am enjoying the many wide and…

I am enjoying the many wide and straight leg pants from nine pines. The fabric is amazing, so comfortable and the fit is very flattering. I wear it casually and also sometimes when I want to look smart ie meeting friends for lunch. I am very happy with my many pants investments

June 27, 2025
Unprompted review
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Reply from Ninepine

Thank you so much for your lovely words Rita! We’re so happy to hear you’re enjoying your collection of our Wide and Relaxed Asana Pants. So glad they’re working so well for both casual days and meeting up with friends. We really value your feedback :)

Rated 5 out of 5 stars

Beautiful clothing of good quality and amazing customer experience

Beautiful clothing of good quality and amazing customer experience.
Since I discovered this brand through Instagram last year, I've bought about 20 items from this brand. Initially I was skeptical, but the clothing is definitely worth the money. Very helpful and friendly customer service. Highly recommended.​​​​​​​​​​​​​​​​

June 26, 2025
Unprompted review
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Reply from Ninepine

We’re so glad you found us Lisanne. Thank you for your kind words and for placing your trust in us. It means the world to hear how much you’ve come to love the pieces and that your experience with our team has been a positive one. Thanks for being part of the ninepine family :)

Rated 5 out of 5 stars

Nine Pine winter fleece leggings

Winter Fleece legging
This couldn't have come at a better time when all of a sudden the weather changed and felt like winter. It's like the best warm legging for outdoors with bitter winds. I had to return the first pair as the sizing seemed a little smaller than my usual size. I bought another pair one size up, and it fits like a pair of warm gloves.

April 15, 2025
Unprompted review
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Reply from Ninepine

Hey Donna, thank you so much for your thoughtful review. We're really glad the Winter Fleece Leggings arrived just when you needed them. They’re definitely a go-to for staying warm in bitter weather. Thanks again for sharing your experience :)

Rated 5 out of 5 stars

I mostly wear the trousers- right for…

I mostly wear the trousers- right for every Moment of the Day and effortless chick! Love them all in all colours ninepine offers!

April 1, 2025
Unprompted review
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Reply from Ninepine

Thank you so much for your kind words Ineke! We’re so happy to hear our pants have become your go-to for every moment of the day. It means a lot to have you loving them in all the colours :)

Rated 5 out of 5 stars

Amazing quality

I have bought 2 pair of shorts, i love them! So nice quality and comfortable. And I have bought two pair jeans, Amazing
Comfortable with stretch and high waist!

June 25, 2025
Unprompted review
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Reply from Ninepine

Hey Ulrika! Thanks so much for your kind words! We're so glad to hear you're loving both the shorts and the jeans. So wonderful to know they’ve become favourites in your wardrobe! We really appreciate your feedback :)

Rated 5 out of 5 stars

Comfy and stylish

Comfy and stylish, that’s What I like and will order in a future as well.

June 24, 2025
Unprompted review
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Reply from Ninepine

Hey Elene, thanks so much for your kind words. So happy to hear you’re loving the comfy and stylish vibe! Thank you for your continued support :)

Rated 5 out of 5 stars

Recommends Relaxed Jeans.

Recommends Relaxed Jeans.
Soft. Comfortable. Fits great. Fits my usual size. Perfect length for me with long and "chubby" legs. A fair price. Thank you. Super satisfied.

September 24, 2024
Unprompted review
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Reply from Ninepine

Thank you so much for your kind words Ann-Charlotte. So happy to hear the Relaxed Jeans are a perfect fit and feel great on you! Soft, comfy, and flattering is exactly what we aim for. It means a lot to know they’ve hit the mark for you — thanks again for sharing :)

Rated 5 out of 5 stars

I had a great experience with ninepine

I had a great experience with ninepine.
It is great quality. It is also great that they deliver all over the World!
You only need a little patience to receive your item because with me it took 13 days before I received it. But I live in Spain. For me it was no problem. And the quality is very good. I love my soft pants.

March 14, 2025
Unprompted review
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Reply from Ninepine

Thank you so much for your kind words! We’re so happy to hear you had a great experience and that you’re loving your ninepines from us. We really appreciate your patience with the delivery — international shipping can take a little longer sometimes, so we’re especially glad it was worth the wait! If you ever have any questions please contact our customer care team on help@ninepine.com :)

Rated 5 out of 5 stars

Finally, Jeans that Fit Long Legs!

I’m absolutely loving my Relaxed ComfortDenim Jeans from Ninepine! At 6’1”, finding jeans that actually fit my legs properly has always been a challenge - but these are perfect. Incredibly comfortable, flattering, and such a great fit. I’m already ordering my second pair!

April 19, 2025
Unprompted review
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Reply from Ninepine

Thanks so much for the lovely review Trudy. Thrilled to hear the Relaxed ComfortDenim Jeans are such a great fit for you and you will be ordering a second pair! Finding the right length can be tough, so we're especially glad these work perfectly. Thanks for sharing yor insight :)

Rated 5 out of 5 stars

Considering buying half the website, please stop me!

I think Ninepine is the brand I've been ordering from the most for the last year. If I had to sum it up in 3 points: comfortable (very comfortable), sturdy (washed my Asana countless times and they barely stretched) and flattering/sexy.

Started with the Asana pants: completely versatile, I wear them at work and on week-ends, they're litterally my go-to pants, I currently own 4 pairs : 2 black "relaxed" fit (my favorite of them all, I reach out for them when I don't know what to wear or need to get dressed quickly), 1 black "slim" fit and 1 dark blue "relaxed fit".
Then bought the black long slip dress. And well, it's a dream dress as well. I wish I could live in it 24/7. Somehow, the material manages to be figure-hugging AND smoothing at the same time, so even my hip dips look kinda good in it. And it's sexy as hell. So far, it's surviving my bike riding and agressive laundry washing.
Now my latest obsession are their denim line. Bought the flared jeans in blue. Then by mistake ordered the grey ones, when I actually wanted to get the slim model in back. I still tried them on and found myself incapable of returning them, so kept them haha. Might still purchase the black slim ones someday.

Anyway, I could go on and on about why I love my Ninepine clothes. I admit that it's on the pricier side, but it's really, really worth it. On top of all that, the customer service is amazing, very respectful and efficient. You can tell they really want you to be happy with your purchase! If I had to keep buying from just one brand of clothes for the rest of my life, it would be Ninepine!

June 21, 2025
Unprompted review
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Reply from Ninepine

Nathalie, thank you so much for this amazing review! It honestly made our whole team smile. Over the moon to hear how much you’re loving your Ninepine pieces — from the Asana pants to the slip dress and now the denim. It means a lot to know we’ve become a go-to in your wardrobe, and we’re so glad our customer service has lived up to your expectations too. Thanks for being such a loyal part of the Ninepine family :)

Rated 5 out of 5 stars

Really easy to order off the website

Really easy to order off the website. Reasonable prices. Excellent range which is always growing with new items being introduced. I love the asana trousers, so comfy but so smart. They are my daily go to trousers. Fast delivery too. Very happy customer.

June 19, 2025
Unprompted review
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Reply from Ninepine

Hey Alison! thank you for taking the time to share your experience! We’re thrilled that ordering was easy, the delivery was quick, and that the Asana trousers have become your everyday favourite.We truly appreciate your support :)

Rated 5 out of 5 stars

Absolutely Fantastic Trousers!

Once again I’m in love with my latest Ninepine trousers. These Bootcut Pants fit like a dream and are a very flattering shape. These are my 6th pair of Ninepines because they look fabulous, wash, dry and wear like a dream and are so versatile that I can wear them for any occasion. I’m a true fan and so I'm now ordering their denim range as well - cannot wait to wear these too! Honestly - if you've been on the fence about ordering a pair, stop hesitating and just go ahead as you will not be disappointed, you'll be so glad you did.

June 18, 2025
Unprompted review
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Reply from Ninepine

Thank you so much for your beautiful review Francesca! We’re beyond happy to hear how much you love your Bootcut Pants- your sixth pair ,wow !ISo wonderful to know they’ve become such a reliable and flattering staple in your wardrobe.
Your support really mean the world to us :)

Rated 5 out of 5 stars

Love the Asana relaxed fit trousers

Love the Asana relaxed fit trousers. I've ordered multiple times in all colors except the new light green which is on my list now. Can dress up or down to suit your needs. So comfortable and dont loose shape throughout the day. Customer service wonderful and very helpful. Can't fault them.

June 16, 2025
Unprompted review
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Reply from Ninepine

Thank you so much for your amazing review Jacquiline! Super excited to hear how much you love our Asana relaxed pants, it sounds like you've built quite the collection. Also very happy you've had a great experience with our customer service team and they were able to help. Thanks again for all your support :)

Rated 5 out of 5 stars

Just wonderful pants that truly fit

Just wonderful pants that truly fit. Ninepine's customer service is equally amazing and what one would expect from the words "Customer Service." I now have both the Alana pants and denim ones. Such riches!

June 13, 2025
Unprompted review
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Reply from Ninepine

Wow — thank you so much for the lovely words! We're thrilled to hear the pants are such a great fit (both Asana and denim . It truly means a lot that you felt well taken care of by our team, we really value your feedback :)

Rated 5 out of 5 stars

Best work pants ever!

I love Ninepine and especially their pants. I have bought 6 pairs already. My favorite being the bootcut model.
I forget to take them off when getting home from work since they are so comfortable. Can highly recommend them.

June 3, 2025
Unprompted review
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Reply from Ninepine

Thank you so much for your kind words! We're absolutely delighted to hear that you love Ninepine & that our pants have become such a staple in your wardrobe. Knowing that our bootcut model is your favorite and that you find them so comfortable you forget to take them off after work—well, that’s the highest compliment we could ask for.

Your recommendation means the world to us, and we're thrilled to be a part of your everyday comfort. Thanks for being a loyal Ninepine fan!

Rated 5 out of 5 stars

Excellent Quality & Service - I absolutely love these pants!

I've purchased three pairs of the Asana Relaxed Pants from Ninepine, and I absolutely love them. The quality is outstanding – they’re incredibly comfortable, versatile, and well-made. Whether I'm lounging at home or heading out, they’re my go-to choice.

From start to finish, the entire process was simple and seamless. Ninepine provided clear and timely communication, keeping me updated from the moment I placed my order to the delivery. The pants arrived beautifully packaged, which really added a thoughtful touch.

Overall, Ninepine is a great and respected company. I’m thoroughly impressed with both their products and their customer service. I’ll definitely be shopping with them again!

April 4, 2025
Unprompted review
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Reply from Ninepine

Hey Annette, Thank you so much for your thoughtful and detailed feedback. So thrilled to hear how much you're enjoying the Asana Relaxed Pants, it's great to know they've become such a reliable part of your wardrobe. Comfort, quality, and versatility are exactly what we aim for, so your feedback means a lot to us. Also so happy that your experience with the ordering and delivery process was smooth and satisfying.
Thank you again for your kind words , we really value your feedback :)

Rated 5 out of 5 stars

Beautiful trousers

Beautiful trousers, smart, fluid, great for travelling, very comfortable everyday wear for my elderly Mum. Thank you Ninepine :)

March 31, 2025
Unprompted review
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Reply from Ninepine

Thank you for sharing, we’re delighted to hear that the trousers are both stylish and practical, making everyday wear comfortable for your Mum. It means a lot to know they’re serving their purpose so well :)

Rated 5 out of 5 stars

It’s a great brand, the materials are high quality

It’s a great brand! I am in love with the Asana pants, an absolute recommendation!! I have 4 and I won’t stop there as I won’t be wearing any other pair of pants ever again

May 29, 2025
Unprompted review
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Reply from Ninepine

Hey Astrid! Thank you so much for your kind words and support. We're really glad to hear that you're enjoying the Asana pants and that the quality of the materials stands out to you and that they've become such a staple in your wardrobe.We truly appreciate you taking the time to share your experience — it means a lot to us

Rated 5 out of 5 stars

Amazing Service

I have mobility problems so I have ordered online for a long time with many companies. This time I ordered the wrong size jeans and I decided not to reorder. I was confused by the return process and contacted the helpline. What amazing service. I had a response by email immediately and everything was made simple. Today I was told that the refund is on its way!!!
I've never had such a positive experience and I would recommend Ninpines without hesitation
Thank you so much.

May 28, 2025
Unprompted review
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Reply from Ninepine

Thank you so much for taking the time to share your experience Elisabeth. So glad our customer care team were able to support you through the return process and make things as smooth as possible. It’s especially meaningful to hear that our service stood out among your many online shopping experiences. Your recommendation means a lot, we really apprecaite your support!

Rated 5 out of 5 stars

I love the denim line

I love the denim line. The relaxed jeans is the best fit for jeans I’ve ever had. Normally they are always gaping in the back. And as comfortable as leggings.

April 23, 2025
Unprompted review
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Reply from Ninepine

Yay, that's great that the jeans are the perfect fit for you—comfort and style should always go hand in hand. Knowing that they provide a great fit without any gaping and feel as comfy as leggings makes our day :) Your feedback means the world to us, and we’re so happy to be part of your denim collection.

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