Ninja Vapes Reviews 

10,852
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,150 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the exceptionally fast delivery times, noting that parcels often arrive within a day or two. Shoppers consistently appreciate the great overall value, excellent product quality, and wide variety of available items on the site. However, some people mentioned that items were occasionally out of stock after purchase or incorrect products were sent instead. A few customers also experienced unexpected delivery delays, missing items, or completely unreceived parcels when placing their orders. Despite these occasional hurdles, consumers generally praised the helpful support team for resolving problems quickly.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that parcels usually... See more

Product

Users describe positive interactions with product, highlighting the great value and wide selection available.... See more

Service

People report overwhelmingly positive experiences with the reliable service, highlighting fast delivery and... See more

Order

Consumers find order to be positive, highlighting reliable and prompt service with correct deliveries... See more

Price

Clients share positive opinions on price, consistently highlighting great deals that are significantly better... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery time was excellent ! They even text me to let me know one of my products was out of stock and to offer me a alternative and gave me suggestions for my alternative so I could look them up, n... See more

Company replied

Rated 5 out of 5 stars

I can always find what I want easily, the website is well layout. Delivery is always quick and within a day or two. Always the correct order delivered. I recommend Ninja vapes always.

Company replied

Rated 5 out of 5 stars

Even though you shouldn't promote vapes, im not. As an adult im promoting a site that only sells to adults as if the postie arrives and you arent old enough to receive then you dont get the product.... See more

Company replied

Rated 5 out of 5 stars

Due to a huge array of vapes etc available, I knew I would find ones that I like and sure enough they didn't disappoint 😀 I can also say I was impressed with the prompt delivery, well packaged and... See more

Company replied


Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

About Ninja Vapes

Written by the company

At Ninja Vapes, we’re committed to delivering high-quality vaping products at the best possible prices. From prefilled pod kits and replacement pods to refillable vape kits, nic salts, and e-liquids, we stock only trusted and reliable brands — including popular favourites like Hayati Pro Max Plus and Hayati Pro Ultra Plus.

Featured Categories

We don’t just stock bestsellers — we stock everything. Name a product or flavour, and you’ll likely find it at Ninja Vapes. Our shelves are packed to ensure you never leave without exactly what you’re looking for.

Quality and Savings

We believe great value should never compromise quality. That’s why our entire range is carefully selected to ensure safety, consistency, and satisfaction. With 5% cashback on every order, our customers enjoy even more savings every time they shop.

Shop With Confidence

Whether you’re switching from smoking, exploring refillable options, or looking to discover exciting new flavours, Ninja Vapes is always here to help you find exactly what you need. At Ninja Vapes, you can shop with confidence knowing you’re getting premium products, great prices, and exceptional service.

Enjoy 5% Cashback for all orders

Written by the company

Ninja Vapes brings best deals with 5% cashback
To receive 5% cashback, customers need to log in and complete their purchase.

FREE DELIVERY FOR ORDERS ABOVE £40

Order by 4pm to get next day delivey

We offer a free fully tracked, next-day delivery service with Royal Mail on orders over £40, placed before 4 pm.

Contact info

Hayati Pro Max Plus Pods - Any 3 for £15

Experience 20mg/mL nicotine strength, 30+ flavours, and UK ban-proof.

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(10,852)

1,159 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Ninja themselves were good

Ninja themselves were good, slight mix up on the order with 1 of the items that’s pending a response.
1 of the products wasn’t much good but that’s not their fault, if I was reviewing the pyne pod 50k it would be a 1 as the coil burns without much use.

July 29, 2026
Ninja Vapes logo

Reply from Ninja Vapes

Thank you for leaving your honest feedback and rating!

We are glad to hear that overall your experience with our service was good, but we want to make sure that slight mix-up gets resolved for you immediately. If you haven't received an update on your pending item yet, please feel free to drop us another direct message with your order number so our customer support team can prioritize it and set things right.

Regarding the Pyne Pod 50k, we are really sorry to hear that the coil burnt out on you so quickly! While we don't manufacture the devices ourselves, we completely understand how frustrating it is when a product doesn't meet expectations. Your feedback on that device is incredibly helpful for other customers and for our team when reviewing which products to feature.

We truly appreciate your understanding, patience, and support, and we look forward to getting that remaining item sorted for you smoothly!

Rated 5 out of 5 stars

Good service and prompt delivery

Good service and prompt delivery

July 30, 2026
Ninja Vapes logo

Reply from Ninja Vapes

Thank you so much for the great 5-star review!

Prompt delivery and reliable service are what we aim for with every single order, so we're thrilled to hear everything went smoothly for you.

We truly appreciate your support and look forward to getting your next order straight out to you!

Rated 5 out of 5 stars

Great communication with my order…

Great communication with my order letting me know they didn't have the full amount in stock

July 21, 2026
Ninja Vapes logo

Reply from Ninja Vapes

Thank you so much for the great 5-star review!

Keeping you updated every step of the way is super important to us, so we're really glad our team could get in touch quickly about the stock and keep your order moving smoothly. Transparency and great communication are top priorities for us!

We truly appreciate your understanding and support, and we look forward to getting your next order straight out to you!

Rated 5 out of 5 stars

Ninja vapes are absolutely amazing x…

Ninja vapes are absolutely amazing x lovely flavours lovely vapes next day delivery thank you an amazing site for vapes

July 29, 2026
Ninja Vapes logo

Reply from Ninja Vapes

Thank you so much for such a lovely, glowing 5-star review!

Hearing that you love our flavour choices, our products, and that speedy next-day delivery means the absolute world to the whole Ninja Vapes team! Knowing we're your favourite site for vapes is the best feedback we could ask for.

We are so grateful for your kind words and support, and we look forward to getting your next set of flavours straight out to you!

Rated 5 out of 5 stars

Quick fast delivery

Great quick efficient delivery and plenty of choice of products

July 29, 2026
Ninja Vapes logo

Reply from Ninja Vapes

Thank you so much for the wonderful 5-star review!

Quick, efficient delivery and a massive choice of products is the exact combo we aim for every single time! We are so glad to hear we made your experience fast and hassle-free.

We truly appreciate your support and look forward to packing up your next order!

Rated 5 out of 5 stars

Great service

Had default with my product, however ninja gave me a call and sent out a replacement.
Can’t fault

July 29, 2026
Ninja Vapes logo

Reply from Ninja Vapes

Thank you so much for the awesome 5-star review!

Products can occasionally have a fault, but getting on the phone and getting a replacement sent straight out to you is what good service is all about! We are thrilled to hear our team took great care of you and got everything sorted without hassle.

We truly appreciate your support, patience, and trust, and we look forward to getting your next order packed up and sent straight to your door!

Rated 5 out of 5 stars

they always deliver

July 29, 2026
Ninja Vapes logo

Reply from Ninja Vapes

Thank you so much for the fantastic 5-star review!

"They always deliver"—that is the ultimate standard we strive to meet with every single order! Whether it's lightning-fast shipping, top-tier products, or unbeatable prices, knowing we consistently hit the mark for you means the absolute world to the entire Ninja Vapes team.

We are so grateful for your continued loyalty and look forward to getting your next order straight out to you!

Rated 5 out of 5 stars

As usual first class deliver and great…

As usual first class deliver and great prices.

July 29, 2026
Ninja Vapes logo

Reply from Ninja Vapes

Thank you so much for another brilliant 5-star review!

First-class delivery paired with unbeatable prices is always our top priority, so hearing that we're delivering that standard for you as usual means everything to the team!

We truly appreciate your continued trust and support, and we look forward to getting your next order straight out to you!

Rated 5 out of 5 stars

I cant fault this company

I cant fault this company. Best vape site i have ever used. Great selection great prices and next day delivery. I wouldn't go anywhere else. Brilliant company

July 29, 2026
Unprompted review
Ninja Vapes logo

Reply from Ninja Vapes

Thank you so much for such an incredible 5-star review!

Hearing that we're the best vape site you've ever used is the absolute highest compliment our team could ask for! We pride ourselves on giving you the biggest selection, the best prices, and that super speedy next-day delivery every single time.

Knowing we've earned your complete loyalty means everything to the entire Ninja Vapes team. We truly appreciate your support and look forward to getting your next order straight to your door!

Rated 5 out of 5 stars

Great products

Always arrive on time great products great options..really good deals and variety depending what your looking for. Always use Ninja never have had any problems.

July 19, 2026
Ninja Vapes logo

Reply from Ninja Vapes

Thank you so much for the amazing 5-star review!

Being your go-to store and having your complete trust means everything to the entire Ninja Vapes team! We work hard to offer a massive variety, unbeatable deals, and reliable on-time delivery every single time, so hearing that you've never had a single issue is the ultimate feedback for us.

We are so grateful for your continued loyalty and look forward to packing up your next order!

Rated 5 out of 5 stars

I had ordered and paid for my vapes but…

I had ordered and paid for my vapes but then Ninja vapes contacted me to let me know the vapes were out of stock and did I want to choose something else as I haven’t tried anything else I declined and was told that my vapes would be in next week
They have now turned up with a different vape to try
Thank you very much for your assistance it was very much appreciated

July 22, 2026
Ninja Vapes logo

Reply from Ninja Vapes

Thank you so much for taking the time to share this wonderful 5-star review!

While it's always disappointing when a favourite item goes out of stock, we are so glad our Ninja Vapes customer service team could step up, keep you informed, and send over an alternative vape for you to try out in the meantime!

We really appreciate your patience and understanding while we get your original vapes restocked for next week. Hopefully, the unexpected replacement gives you a nice new surprise to enjoy while you wait!

Thank you again for your kind words and support - we look forward to getting your main order sorted out for you as soon as it arrives!

Rated 5 out of 5 stars

Another great service

Another great service, ordered about 3pm delivered the next day

July 27, 2026
Ninja Vapes logo

Reply from Ninja Vapes

Thank you so much for the fantastic 5-star review!

Placing an order at 3 PM and having it at your door the very next day is standard we always strive for! We know how crucial fast delivery is, so getting your order packed and dispatched in record time is top priority for our team.

We truly appreciate your continued support and look forward to getting your next order straight out to you!

Rated 5 out of 5 stars

My first time with this company and I…

My first time with this company and I am very pleased with the product and the excellent delivery. I will stock up more next time.

July 27, 2026
Ninja Vapes logo

Reply from Ninja Vapes

Thank you so much for the fantastic 5-star review!

We are so glad to hear that your very first experience with us was spot on, from the quality of the product right through to the fast delivery.

Knowing we've earned your trust for your next stock-up order means the world to our team. We truly appreciate your support and look forward to getting your next order packed up and sent out to you!

Rated 5 out of 5 stars

Great choice and value for money quick…

Great choice and value for money quick delivery

July 26, 2026
Ninja Vapes logo

Reply from Ninja Vapes

Thank you so much for the awesome 5-star review!

A massive choice of flavours, fantastic value for money, and super-fast delivery - that is the exact experience we aim to give with every single order! We are so glad to hear we hit the mark across the board for you.

We truly appreciate your support and look forward to packing up your next order!

Rated 5 out of 5 stars

excellent seller would highly recommend

excellent seller would highly recommend

July 18, 2026
Ninja Vapes logo

Reply from Ninja Vapes

Thank you so much for the glowing 5-star review!

Being called an excellent seller and getting your high recommendation means the world to our team. Providing top-tier service every step of the way is always our main goal!

We truly appreciate your support and look forward to getting your next order straight out to you!

Rated 5 out of 5 stars

Great product

Great product, great service and a great price. One improvement, don’t use Royal Mail, the polar opposite of you guys.

July 25, 2026
Ninja Vapes logo

Reply from Ninja Vapes

Thank you so much for the fantastic 5-star review!

We're thrilled to hear you love the products, price, and our service!

We also hear you loud and clear on the delivery front! Dealing with postal delays can be so frustrating when you're waiting on an order, especially when our team works so hard to pack and despatch everything at lightning speed. Your feedback on Royal Mail is really valuable to us, and we are constantly reviewing our courier options to ensure the delivery experience matches the standard of service we strive to provide.

We truly appreciate your honest feedback and continued support, and we look forward to getting your next order out to you smoothly!

Rated 5 out of 5 stars

Sorry to say I wrote a review…

Sorry to say I wrote a review expressing how I felt at time off writing but the parcel had been sent to the old address but all my orders had been to delivery address so very sorry review considering I never checked billing address but all good and all items as described

July 29, 2026
Unprompted review
Ninja Vapes logo

Reply from Ninja Vapes

No need to apologize at all! We completely understand how easy it is for an old address to pop up automatically at checkout—it happens to the best of us!

The absolute most important thing is that your parcel made it to you safe and sound and that all your items were exactly as expected! We are so relieved it all worked out in the end, and we truly appreciate you taking the time to update us with such a kind 5-star review.

Thank you so much for your continued trust and support, and we look forward to getting your next order straight to your doorstep!

Rated 5 out of 5 stars

Yes!

Quick delivery, great vapes and flavour selection!

July 25, 2026
Ninja Vapes logo

Reply from Ninja Vapes

Thank you so much for the fantastic 5-star review!

Lightning-fast delivery, top-tier vapes, and an incredible selection of flavours—that's the winning combo we strive to deliver with every single order! We are so glad to hear we hit the mark for you.

We truly appreciate your support and look forward to getting your next set of flavours packed up and sent out to you!

Rated 5 out of 5 stars

Vapes

Great value vapes

July 25, 2026
Ninja Vapes logo

Reply from Ninja Vapes

Thank you so much for the awesome 5-star review!

Providing top-tier vapes at unbeatable value is what we're all about! We are so glad to hear we hit the mark for you once again.

We truly appreciate your continued support and look forward to getting your next order straight out to you!

Rated 5 out of 5 stars

Love this online shop

Love this online shop. Received goods every time very quickly

July 24, 2026
Ninja Vapes logo

Reply from Ninja Vapes

Thank you so much for the fantastic 5-star review!

Hearing how much you love our shop means the absolute world to us! Getting your orders to your door reliably and super fast every single time is always our top goal.

We are so grateful for your amazing support and look forward to getting your next order packed up and on its way to you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look