Ninja Ops Ltd Reviews 

9
TrustScore 4.5 out of 5

4.3

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Company details

  1. Boiler and Heating Service
  2. Courier Service
  3. Gas Engineer
  4. Logistics Service
  5. Plumber
  6. Transportation Service

Written by the company

Welcome to Ninja Ops Ltd Based in the North East, Ninja Ops Ltd delivers rapid, precise, and highly reliable services across a 100-mile radius. We pride ourselves on absolute professionalism, operating across two specialized divisions to serve both domestic and commercial clients:Heating & Boiler Specialists: Backed by over 30 years of combined industry experience, our Gas Safe registered engineers specialize in the expert installation, servicing, and emergency repair of domestic and commercial boiler systems.Secure & Time-Critical Logistics: Professional, on-demand, point-to-point courier services. We specialize in high-security, ad-hoc, and time-critical asset drops with a guaranteed chain of custody.Why Ninja Ops Ltd?We treat every job as a mission—combining elite technical expertise, speed, and outstanding customer care. Your feedback helps us maintain our high standards. If we have recently completed a heating project or executed a secure delivery for you, please leave us a review below!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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4-star
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1-star

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4.3

All reviews

(9)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Ninja Ops! Fabulous work

​Very happy with Ninja Ops! The team were excellent and guided us through the entire process. We replaced a very old system with a high-tech commercial boiler, and we truly can't fault them. Fantastic service from start to finish.

September 3, 2026
Unprompted review
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Reply from Ninja Ops Ltd

Hi Hamad, thanks for the 5 stars! We're glad the team delivered a great experience with your new boiler installation. Reach out if you ever need anything else
Ninja Ops

Rated 5 out of 5 stars

Best in the business

Great communication, friendly service ,value for money highly recommend them.

September 2, 2026
Unprompted review
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Reply from Ninja Ops Ltd

Thank you for your kind words Zayn and recommendation

Rated 5 out of 5 stars

Ninja Ops Ltd recently installed a new…

Ninja Ops Ltd recently installed a new boiler for me, and I honestly couldn't fault their work. From the start, their quotation was clear and concise with no hidden surprises. The installation team was professional, extremely thorough, and went above and beyond to explain all the new controls and gadgets so I felt completely confident using them. They didn't leave until I was 100% happy with everything. Crucially, they treated my home with total respect, working cleanly and leaving the house immaculate when they finished. A fantastic, professional team all around. Highly recommended!

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish…

Excellent from start to finish communication brilliant, perfect seller will definitely shop here again

August 31, 2026
Unprompted review
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Reply from Ninja Ops Ltd

Thank you so much for the fantastic feedback, Jade! We're thrilled to hear that you had a seamless experience and appreciated our communication from start to finish. Whether it's a routine annual service, a repair, or a full heating and boiler installation down the line, the team here at Ninja Ops is always ready to help keep things running smoothly. We look forward to working with you again!

Rated 5 out of 5 stars

Absolute 5-star service from Ninja Ops…

Absolute 5-star service from Ninja Ops Ltd. The new Worcester boiler installation was completely hassle-free, and the whole process from start to finish was amazing. The team are professional courtious I can't fault their work at all—would highly recommend them to anyone

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Ninja were lifesavers

Ninja were lifesavers. We had an old house and the boiler hadn't worked for months. Everyone else gave ridiculous quotes or said it couldn't be fixed. Ninja turned up and worked out a whole new wiring and plumbing system to get us up and running just before winter set in. The work was fantastic and reasonably priced.
Couldn't be happier with their service - polite, hard-working and determined to solve any problems. Highly recommended.

December 21, 2025
Unprompted review
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Reply from Ninja Ops Ltd

Appreciate you taking the time to leave this, Mark! Older properties can be tricky, but complex wiring and plumbing jobs are kind of our specialty. Glad we could save the day and get you sorted without the ridiculous price tags. Cheers from all of us at Ninja Ops

Rated 5 out of 5 stars

5 star service

Ninja Ops Ltd have been so professional and helpful. From the first call I was made to feel like a priority. The job was done on time, no complications.

If you want a quality company that actually care about their customers give these guys a call.

Cheers again!

August 20, 2026
Unprompted review
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Reply from Ninja Ops Ltd

Hi Jordan, thank you so much for taking the time to leave us another fantastic 5-star review! It was an absolute pleasure getting your new boiler installed and making sure you felt completely looked after from day one.
​If anyone else reading this is looking for a quality, reliable heating company that genuinely cares, don't hesitate to reach out to the
Ninja Ops team!

Rated 5 out of 5 stars

Excellent Service and Great to Deal With

Great service, really helpful, friendly and professional. Would definitely recommend!

August 5, 2026
Unprompted review
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Reply from Ninja Ops Ltd

​Hi Bella, thank you so much for the wonderful feedback! It's fantastic to hear you found our team so helpful and friendly. Delivering a smooth, professional experience is what Ninja Ops Ltd is all about. If you ever need us again down the road, you know who to call!

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