NINZA Trading Reviews 

341
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 117 reviews, reviewers overwhelmingly had a great overall experience with this company and its advanced trading products. Customers frequently praise the exceptional support team for providing professional, friendly, and prompt assistance with indicators and platform configuration. Traders consistently note the exceptionally high quality, highly intuitive design, seamless automation capabilities, and extensive customizability of all the available trading tools. However, some customers also noted minor initial setup hurdles, account access challenges, or technical glitches that required external professional intervention. Reviewers deeply appreciated that the dedicated, patient, and highly knowledgeable staff promptly resolved these difficulties, providing thorough guidance and remote sessions to ensure smooth daily operation.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that reviewers find the support... See more

Customer service

Clients share positive opinions on customer service, highlighting top-notch support agents who go above and... See more

User experience

Consumers find user experience to be positive, highlighting that the support team provides exceptional... See more

Service

People report positive experiences with service, expressing great satisfaction with the dedicated support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just got the Impulse Wave Radar, and Wow. Mostly impressed with the market meter. Lets you know when the market is turning or strengthening before the bars react. Very powerful. A small footnote, and... See more

Rated 5 out of 5 stars

I am kind of OK with software, but Celia reduces my time spent getting set up by about 500%. She is super efficient and has aspects of the ninZa products implemented that I would probably never unde... See more

Rated 5 out of 5 stars

I had a 'great' problem signing in and downloading my purchase; but with Hannah's expert communication (even though we did not have sound) - she allowed me ample time to type and ask any question. 'My... See more

Rated 5 out of 5 stars

Ninza.co has incredible indicators and I wish I had found out about them much earlier. Hard to choose from sometimes, because they have so many good ones. I use Solar Wave, Infinity Algo Engine, Sonar... See more


Company details

  1. Software Company
  2. also in
  3. Software Vendor

Written by the company

ninZa.co provides the world with 150+ pro-grade NinjaTrader indicators, used and loved by 30,000+ traders worldwide!


Contact info

5.0

Excellent

TrustScore 5 out of 5

341 reviews

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5.0

All reviews

(341)

116 reviews in the last 12 months

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Rated 5 out of 5 stars

Hannah and the team at Ninza.co are hands down the best!!

Hannah and the whole team at Ninza.co are an unbelievably helpful, professional and very understanding group of people who go out of their way to make you feel like a truly valued customer of theirs. Their support and service is second to none - I have never encountered better customer service from any company in 30 years of working in the industry! Well done guys and keep up the great work!!
Rgds,
Adam.

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome company with out of this world…

Awesome company with out of this world support. Always around to help when needed. Products do what they say they will do. Honest vendor who has been around for a decade providing quality indicators and systems to traders worldwide

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

I have purchased over a dozen…

I have purchased over a dozen indicators from this company over the last couple of years. I have found the quality of their products to be excellent and their customer service top notch.

This is certainly a reputable and trustworthy company. The customer service has been very nice to me and provided great support. They have even been generous in putting together good deals for me, to help with the cost of the indicators, especially with package deals and other incentives.

November 11, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

Delighted with the service and deal from Hannah. I had difficulty installing due to my lack of knowledge and patience but Grace connected with me and made sure everything was set up perfectly, I cannot fault this kind of customer service!
Now lets hope their products are as excellent as the customer service!! Very many thank Hannah and Grace :)

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Five Star Customer Service

I have worked with Hannah over the years I have been using the Ninza products. She has always been super helpful and great to deal with. Because of their software, I recently became a funded trader with Topstep. THANK YOU !!

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Good to work with.

Considering the time zone difference I have always been satisfied with their responses to questions. They offer good to great deals time to time and even have some of their paid indicators as freebees when you register and during other events. You can reach out through chat if you are interested in any kind of package deal as well.

June 2, 2024
Unprompted review
Rated 5 out of 5 stars

Hannah was great help

Hannah was great help. all questions were answered regarding the indicator i purchased. ninZa provides excellent service. i highly recommend them for your indicator purchases.

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

Hannah was a great customer service agent

Hannah answered all my questions in a very professional and timely manner. I have purchased other Indicators from ninZa before and as my trading level advances, I am sure I will upgrade to greater products

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

For professionalism.... Ninza.co is

I recently purchased two additional indicators for my complex structure strategy from Ninza.co. Indicators are top notch. Yet above that, the professionalism, in response, attitude, and generally attempts to keep ninza on the right track as a company are certainly above average. however, one of their agents that goes by Ms Hannah, in particular, continuously is exemplary in her speed, attitude, knowledge and general way of treating me as a customer. Highly recommended as a company in general, yet ask for Ms Hannah for everything you would want from a company agent, before, during and after the sale. (just remember, the company doesn't work on weekends, :), I keep forgetting)

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I have about 8 or 9 products from Ninza.co and by far the latest is the greatest. The RevOut Scalping system combined with the Triple Range Rover is a beast! Outside of this, the Ninza.co staff are attentive, timely and will ALWAYS go the extra mile to ensure that customers are taken care of from the sales side of the business to the indicator settings/setup side. As, I said, I have 8-9 indicators and have been happy with all of them and continue to be part of the Ninza.co experience! TY Ninza.co

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Ninza Makes the Best Indicators for NinjaTrader

Ninza makes the best indicators for NinjaTrader. They are high quality with a vast array of settings. Most creators do not allow their indicators to be backtested but Ninza adds signals to make this process simple. Their customer support team is top notch. I highly recommend!

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I have downloaded all of their free indicators. The NinZa Renko has been the most helpful. I also purchased 3 indicators recently which I am having troubles optimizing but I will keep tweaking them. The best part about NinZa is the customer service is on point. I had a couple small issues and they help immediately once they see your requests. You can email, live chat, or contact Hannah inside of NinZa's Discord channel which is really helpful!

May 1, 2024
Unprompted review

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