NipNip - Bike Servicing and Repairs - Borough - Canary Wharf Reviews 10

Excellent repair shop - if only every business I dealt with had this level of service and professionalism.

NipNip Canary Wharf is brilliant - the best bike repair shop I’ve found. Super knowledgeable and helpful. Would highly recommend.

I attended with my bike today at the Peabody community centre. Such a pleasant young Man worked on my bike. He was very pleasant and gave lots of advice He replaced my rusty chain, and advised on something that he was unable to fix. Thank you so much Alfie for the advice. My bike is quite old and not been used for few years, but I can now ride my bike as it is of decent standard now. Thanks again Alfie for the advuce, I learnt quite a few things about bikes today.

Appreciation that a friendly fellow at Nip Nip sorted out my seat post problem rapidly and cheaply. Many thanks

Despite being a former customer, I am sad to leave a disappointing review. At the end of season last year my chain stretch was 0.5, so I booked a 20min appointment to change my chain at the beginning of season this year. They used a CC-2 tool and said the chain wear was now over 0.75 and I needed to urgently replace the chain and the cassette, and that there were not allowed to change the chain without changing the cassette. Price quoted for the parts were 75% higher than competitors. I bought elsewhere and I booked a second 20min appointment to fit the new chain and in this timeslot they said they were unable to fit the chain and requested the bike to be left for 3 days. I declined and took the bike to a different NipNip London branch later the same day. They used a CC-3.2 chain checker tool, determined the chain stretch was just over 0.5 (as expected) that there was no urgent need to change the chain and definitely not the cassette, and they fitted the new chain in less than 5 mins. My advice would be to get a second opinion before paying the Canary Wharf store above market prices for parts that you may not need, or if you are asked to leave your bike for many days.

I had an issue with my crank. Dan was very helpful and got the issue resolved quickly. Nothing but respect to Dan and all the Nip Nip employees.

Have used Nip Nip 2+ years, for my 2 bikes, excellent for servicing, super friendly, professional, reliable and fast. I just had a rear wheel puncture, cost for repair incl. new inner tube for £18. Sorted same morning. Great value. A well deserved 5 stars. Small companies like Nip Nip are doing remarkable things and truly make a difference. A big thank you.

Called me when part was received, and completed the works fast. friendly staff. highly recommend.

Hard to award any stars really.
Booked online a service for 10 am the next day. Dropped my bike off at 8:45. Wasn't ready at 6pm.
Why does the website let you book specific slots if they are "too busy and working on a first come first served basis"?
Rubbish.

Had my bike repaired at canary wharf nip nip, was great service provided by Josh yesterday. The guy was multi tasking while repairing and helping /booking other customers coming every 5 mins in the rush hour. Was wearing a mask, very polite and skilled to fix the issue for me in no time.