nissangenuine.com Reviews 269

I ordered a couple of clips for my spoiler over the xmas period that were initially out of stock. I was contacted and advised as such and informed that they could be ordered from Holland however this would take an extra 2-3 days to I could take a full refund. I was not in a rush so opted to wait and asked them to proceed with the order. the clips arrive 2 days later as promised they were exactly what I ordered and the price was good, would use them again

I accessed the site with the original part references and I really found it on the page, I placed the order, the site showed that I had it available because I gave the order, later I made the payment via PayPal, everything in order and running smoothly in the end getting everything in a condition ... Within a few days I receive an email from a representative saying that nothing is possible and regretting that I was unable to deliver the order because the parts I selected and paid for because the website said it was available , these same parts are already discontinued and out of production. It was a very unpleasant situation for me, on the website showing and saying that it is available and that there is and in fact in physical stock there is not, nor never had it before, nor can it be possible to find a way to arrange the pieces wanted

Great service , even over these difficult times. Made it clear on delivery times and reasons. Followed up on my mails.
Item arrived in good condition, exactly as ordered.
Great service - thanks folks!

Good service as always, great range of genuine parts.

Very good service, friendly customer service would buy from them again. Thanks

Ordered a part in februari 2020 (before Corona), but nothing got delivered. Gave them the benefit of the doubt because of Corona shipping delays, but now the paypal limit for refunds have passed, and no response whatsoever on refunding the money for a part they never delivered. No response on mails for the refund either. After this review was written, the refund has been processed. Seems still like a legit shop, but make sure the parts you need are available before buying!

Exactly as described. Well packaged/ no damage in transit. Delivered quickly.

Awful service when it comes to return prosse...no reply and I have to open a case through PayPal to get my refund..you need to consider all this before buying that no one going to know you after sale..indeed awful experience.the item never opened and within 14 days still want to take 20% fees and no communication

Excellent communication and fast delivery

Fast shipping! Tnx! All is well!

I vote two thumbs up

Good reactivity and quickly ship, i recommend

Received quickly and efficiently. Seller had excellent communication with me. Very happy and definitely will be using to buy any other parts needed for my pathfinder.

More than three months and still wating for requested part
Reall bad expereance with this website
And strong recomanded find another website with immediate support
Reciving support after one month replay to my inquary

Quick and easy to get parts for my 21 year old Nissan! Very happy!

They offer products but they don't have them in stock. And cannot provide them anymore.

They deliver quickly and keep me informed step by step. Very good price.

Payed for rush shipping on two gaskets shown to be in stock... 2 weeks went by I sent an email to find out nothing had shipped as one was out of stock... Appon arrival the gaskets were shipped in an envelope and broken. Maybe because I didn't spend loads of money I got bad treatment?! None the less very frustrating.

My order was damaged during shipment but a quick e-mail got me a replacement with better packaging at no extra cost.
Fast, friendly and actually genuine products.
Highly recommend!