NissanPartsDeal.com Reviews 

638
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 251 reviews, reviewers overwhelmingly had a great experience with this company. Many customers truly appreciate the affordable pricing on the website and find that searching for and ordering genuine parts is exceptionally quick and very straightforward. Furthermore, consumers frequently mention that items arrive safely right on time, are professionally well-packaged, and fit their vehicles perfectly without any trouble. Though some customers experienced issues with strict return policies, noting major difficulties with non-returnable items or receiving incorrect parts. A few reviewers also mentioned that resolving order mistakes or getting proper customer support for receiving defective products was particularly challenging and extremely frustrating.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting that parts are exact OEM items that fit... See more

Delivery service

Consumers find delivery service to be efficient, with reviewers frequently praising prompt arrivals,... See more

Price

Customers had positive experiences with price, frequently highlighting that OEM parts are offered at very... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as opinions are sharply divided between... See more

Quality

Reviewers mention positive feedback about quality, noting that genuine OEM products fit perfectly and work... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Looking up parts was very easy, as was online ordering. Only reason i did not rate 5 star is because shipping and receiving part took about 2 weeks but considering the truck is a 36 year old truck ,... See more

Rated 5 out of 5 stars

Great vendor for factory Nissan parts. Competitive pricing and quick processing. I especially like the feature that provides availability info when added to your cart. That feature saves every... See more

Rated 5 out of 5 stars

First, I'm a fan of Nissan products. In my opinion they provide the lowest price and highest quality products on the market. The Versa is the most affordable car in America and the Frontier is the mos... See more

Rated 5 out of 5 stars

The parts were exactly what I needed and I found them easily with your great search methods on your website. The diagrams of the parts with highlighted sections is perfect for finding what you need.... See more


Company details

  1. Auto Parts Store

Written by the company

Welcome to NissanPartsDeal. Our mission is to be your exclusive Online Nissan Parts Department by providing exceptional pricing backed by unparalleled customer service and support throughout the entire buying process through a convenient, streamlined online experience.

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

638 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(638)

238 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to shop

Easy to shop. Received exactly what I wanted. Packed and shipped carefully. Delivery was a day before promised. Pricing was competitive. Will do business with them again.

June 18, 2026
Rated 5 out of 5 stars

The parts were exactly what I needed…

The parts were exactly what I needed and I found them easily with your great search methods on your website. The diagrams of the parts with highlighted sections is perfect for finding what you need. The shipping and tracking was excellent as well. Thank you!

June 18, 2026
Rated 5 out of 5 stars

1 reason

1 reason. I got what I ordered in timely manner and that's very important to me since it doesn't happen too often these days.

June 18, 2026
Rated 1 out of 5 stars

The part was broken upon receipt there…

The part was broken upon receipt there was nothing in the box to keep the part from moving.

June 18, 2026
NissanPartsDeal.com logo

Reply from NissanPartsDeal.com

Thank you for your feedback. We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be. For any concerns regarding your order, an RMA (Return Merchandise Authorization) is required so we could further assist you.
We’ve looked into your order, and unfortunately it falls outside our 5-business day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause.

For more information regarding our returns policy, please visit www.nissanpartsdeal.com/service/nissan-return_policy

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