NissanPartsDeal.com Reviews 

638
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 251 reviews, reviewers overwhelmingly had a great experience with this company. Many customers truly appreciate the affordable pricing on the website and find that searching for and ordering genuine parts is exceptionally quick and very straightforward. Furthermore, consumers frequently mention that items arrive safely right on time, are professionally well-packaged, and fit their vehicles perfectly without any trouble. Though some customers experienced issues with strict return policies, noting major difficulties with non-returnable items or receiving incorrect parts. A few reviewers also mentioned that resolving order mistakes or getting proper customer support for receiving defective products was particularly challenging and extremely frustrating.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting that parts are exact OEM items that fit... See more

Delivery service

Consumers find delivery service to be efficient, with reviewers frequently praising prompt arrivals,... See more

Price

Customers had positive experiences with price, frequently highlighting that OEM parts are offered at very... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as opinions are sharply divided between... See more

Quality

Reviewers mention positive feedback about quality, noting that genuine OEM products fit perfectly and work... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Looking up parts was very easy, as was online ordering. Only reason i did not rate 5 star is because shipping and receiving part took about 2 weeks but considering the truck is a 36 year old truck ,... See more

Rated 5 out of 5 stars

Great vendor for factory Nissan parts. Competitive pricing and quick processing. I especially like the feature that provides availability info when added to your cart. That feature saves every... See more

Rated 5 out of 5 stars

First, I'm a fan of Nissan products. In my opinion they provide the lowest price and highest quality products on the market. The Versa is the most affordable car in America and the Frontier is the mos... See more

Rated 5 out of 5 stars

The parts were exactly what I needed and I found them easily with your great search methods on your website. The diagrams of the parts with highlighted sections is perfect for finding what you need.... See more


Company details

  1. Auto Parts Store

Written by the company

Welcome to NissanPartsDeal. Our mission is to be your exclusive Online Nissan Parts Department by providing exceptional pricing backed by unparalleled customer service and support throughout the entire buying process through a convenient, streamlined online experience.

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

638 reviews

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Replied to 100% of negative reviews

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4.3

All reviews

(638)

238 reviews in the last 12 months

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Rated 1 out of 5 stars

Beware of price increase shenanigans

On Sat 2/14/26 I placed an order for Part No.: 11945-W0501 [IDLER PULLEY] priced at $72.01. On Mon 2/16/26 I received an e-mail stating there has been a price increase and that I need to pay an additional $26.11 to continue with the order or cancel the order. Since nobody else seems to have this part outside of the rusty sketchy ones on ebay they pretty much had me over barrel. I paid the additional and asked if they would be sympathetic and expedite the order. They said no. So The part was received and installed and no issues there. Out of curiosity I just checked their website a week later and this part is still listed at $72.01. So where is the so called price increase?!?!? Unless I am given a refund for the phony price increase and an apology I won't be buying anything from this site ever again and will be letting those in my online Nissan Hardbody groups know about these shenanigans.

February 14, 2026
Unprompted review
NissanPartsDeal.com logo

Reply from NissanPartsDeal.com

Thank you for your feedback.

We apologize for the confusion.
Our catalogue receives frequent updates, these updates are based on manufacturer's data, and are made to ensure we have the most accurate part information available. OEM auto parts also have price changes due to different factors, such as availability.
Sometimes we do not receive adequate data for an update, however, rest assured that any outdated details will be forwarded for correction, and the listing will be updated in future updates.
We work hard to keep our prices as competitive as possible, and the current pricing reflects the best rate available. We truly appreciate your understanding.

Rated 1 out of 5 stars

They sent the wrong part and are charging me to return it

Was sent the wrong part inside a box with the correct part number sticker. They are charging me to return the item because they are saying it is the correct part based on the part number on the box. I sent photos of the part itself demonstrating that it is clearly the wrong part and doesn't match the part number on the box. They packed the wrong part in the box and they are refusing to take responsibility and make this right. Have sent several emails and had a call with a rude customer service agent, and have gotten nowhere. So I have to pay return shipping and a 20% restocking fee for their mistake. Will never order from NissanPartsDeal again.

More specifically, I ordered a 13264-EA210 which is the correct driver's side valve cover for a 2006 Nissan Xterra. The part I received has a large hole in it on the top right corner where another part attaches. But my car does not have anything to attach into that hole and the parts diagram for 13264-EA210 also doesn't show this hole or any associated parts that go into the hole either. The breather tube points the wrong way and the screw holes for the coil pack fasteners are in the wrong location among other obvious differences.

January 24, 2026
Unprompted review
NissanPartsDeal.com logo

Reply from NissanPartsDeal.com

Thank you for your feedback.
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. We have further investigated your case and would like to make it right.
A member of our team will be reaching out to you directly. We value your input and hope to resolve this promptly

Rated 1 out of 5 stars

Doesn't meet the typical customer service expectations

I ordered 2 screws, 2 rubber bushings, and 2 metal sleeves for mounting my air filter housing on xterra. What should have been $15 in parts was $60 and $10 shipping, but what are you going to do... The cheapest parts were the screws at $1.35. Instead of screws they included two white plastic pieces with no packaging or part numbers. I thought no big deal they'll fix the mistake when I tell them and went and installed the rest of the parts, and threw away the packaging. They are refusing to accept my RMA because I can't send pictures of all shipping materials for a contested $2.70 in parts. :-(

February 5, 2026
Unprompted review
NissanPartsDeal.com logo

Reply from NissanPartsDeal.com

We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

Rated 1 out of 5 stars

There is no wiper blade available for…

There is no wiper blade available for the rear wiper arm for my Nissan Murano 2003 that I ordered from you.
If you have one that fits, I'd like to know about it.

January 29, 2026
NissanPartsDeal.com logo

Reply from NissanPartsDeal.com

We apologize for the inconvenience.
A representative will reach out soon to further assist you.
We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.

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