niyis.co.uk Reviews 447

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

This store offers a nice selection of products, and their website is appealing with reasonable prices. However, my online shopping experience hasn't been great. Every time I ordered, it took several d... See more

Company replied

Rated 5 out of 5 stars

The reviews here are what encouraged me to take a chance with this shop. The prices are good, shipping with a decent courier (not evri, thank god) with a quick confirmation email and dispatch.... See more

Company replied

Rated 5 out of 5 stars

One of the best online African supermarkets/stores. Made a large order to them back in late April and they fulfilled every single expectation. Some items they couldn’t add into my order and they immed... See more

Company replied

Rated 5 out of 5 stars

I ordered a case of Palm drink. It arrived within the estimated time frame. The order was well-packaged and arrived safely. The products were as described and I'm very pleased with the order. The drin... See more

Company replied

Company details

  1. Grocery Store
  2. African Goods Store
  3. Fruit and Vegetable Wholesaler
  4. Meal Delivery
  5. Online Food Ordering Service

Written by the company

We are an online retail store targeted towards selling Africans and Caribbean products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

447 reviews

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Rated 5 out of 5 stars

Items received and in good state…

Items received and in good state .....good customer service as they followed up to make sure I received my package...thank you 😊

January 11, 2023
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Reply from niyis.co.uk

Hello Rahama,

Thank you so much for taking the time to write a review for us!

We are very happy to hear that you had a seamless experience with us and we are looking forward to serving you again soon.

Kind regards,
Niyis Team

Rated 5 out of 5 stars

Efficient delivery of foods I find hard…

Efficient delivery of foods I find hard to find. Quality of food is great.

January 11, 2023
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Reply from niyis.co.uk

Hello Liz,

Thank you so much for taking the time to write a review for us!

We are very happy to hear that your order was delivered without issues and that you are happy with our products.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Rated 5 out of 5 stars

Fantastic things I love the way they…

Fantastic things I love the way they park the parcel. Thank you

January 10, 2023
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Reply from niyis.co.uk

Hello Kodjo,

Thank you so much for taking the time to write a review for us!

We are very happy to hear that you had a great overall experience with us and we are looking forward to serving you again soon.

Kind regards,
Niyis Team

Rated 5 out of 5 stars

What I ordered was sent

What I ordered was sent. The items were well packed and wrapped. I made some referral and hope they start shopping ASAP.
I would suggest that if there are any accompanying packs, the customer should be aware that the items will come later through information update.

January 4, 2023
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Reply from niyis.co.uk

Hello Ifeoma,

Thank you so much for taking the time to write a review for us and for your referral!

We are very happy to hear that you had a great overall experience with us! Also, thank you so much for your constructive feedback and we will definitely be more careful in the future.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Rated 5 out of 5 stars

Delicious

The item arrived promptly and very well packaged meat was very fresh and we made a goat stew and was very delicious,very good quality meat.

January 6, 2023
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Reply from niyis.co.uk

Hello Russell,

Thank you so much for taking the time to write a review for us!

We are very happy to hear that your order arrived safely and quickly and that you enjoyed the meat.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Rated 5 out of 5 stars

excellent customer service

excellent customer service. very helpful staff. All items were delivered fresh and on time. I would highly recommend them.

January 7, 2023
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Reply from niyis.co.uk

Hello Faith,

Thank you so much for taking the time to write a review for us!

We are very happy to hear that you had a seamless experience with us and we are looking forward to serving you again soon.

Kind regards,
Niyis Team

Rated 5 out of 5 stars

Good quality food and very interesting…

Good quality food and very interesting for a first timer to African style food

January 6, 2023
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Reply from niyis.co.uk

Hello Tawa,

Thank you so much for taking the time to write a review for us!

We are very happy to hear that you enjoy our products and that you had a good overall experience with us.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Rated 5 out of 5 stars

Order was well parked and delivery was…

Order was well parked and delivery was quick.
Thanks 👍

January 5, 2023
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Reply from niyis.co.uk

Hello Ajoke,

Thank you so much for taking the time to write a review for us!

We are excited to hear that you had a great overall experience with us and we are looking forward to serving you again soon.

Kind regards,
Niyis Team

Rated 5 out of 5 stars

It's just perfect

January 4, 2023
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Reply from niyis.co.uk

Hello Priscilla,

Thank you so much for taking the time to write a review for us!

We are very happy to hear that you had a perfect experience with us and we are looking forward to serving you again soon.

Kind regards,
Niyis Team

Rated 5 out of 5 stars

Frozen meat came excellently packed

Frozen meat came excellently packed, protected and arrived very fast.

January 4, 2023
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Reply from niyis.co.uk

Hello David,

Thank you so much for taking the time to write a review for us!

We are very happy to hear that you had a seamless experience with us and we are looking forward to serving you again soon.

Kind regards,
Niyis Team

Rated 5 out of 5 stars

Sheer Experience

This company is amazing. I encountered a few problems and the company address the issue with profession and curiosity. The issue was address and sorted straight away.
Many Thanks

December 16, 2022
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Reply from niyis.co.uk

Hello Barbara,

Thank you so much for taking the time to write a review for us!

We are very excited to hear that you had a sheer experience with us and that your issue was addressed and properly resolved for you.

We are looking forward to serving you again soon!

Have a Merry Christmas and a Happy New Year!

Kind regards,
Niyis Team

Rated 5 out of 5 stars

Great customer service

Great customer service
And good food
Neatly pack

December 2, 2022
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Reply from niyis.co.uk

Hello Titilayo,

Thank you very much for taking the time to write this review for us!

We are happy to hear that you are satisfied with our customer service and our products as well. We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Rated 5 out of 5 stars

Good quality

I was kept up to date the whole time and speedy delivery. Happy with the quality of the product too. Thank you

December 7, 2022
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Reply from niyis.co.uk

Hello Chantel,

Thank you so much for taking the time to write this review for us!

We are very happy to hear that you had a great overall experience with us. We work very hard to ensure that our customers are satisfied with our service and it always makes our day when we get such good reviews. Thank you!

We are looking forward to serving you again soon.

Kind regards,
Niyis Team

Rated 5 out of 5 stars

Good sales and customer service.

Very good customer service, efficient delivery, good communication and items well packaged

December 7, 2022
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Reply from niyis.co.uk

Hello,

Thank you very much for taking the time to write a review for us!

We are so happy to hear that you had a great overall experience with us and we are looking forward to serving you again soon.

Kind regards,
Niyis Team

Rated 5 out of 5 stars

I am impressed

It was my first time using Niyis. Everything was seamless. The packaging was neat. Delivery was excellent. I am impressed and will continue to use them.

December 7, 2022
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Reply from niyis.co.uk

Hello Comfort,

Thank you so much for taking the time to write this review for us!

We are very excited to hear that everything was seamless for you and we are looking forward to serving you again soon.

Kind regards,
Niyis Team

Rated 5 out of 5 stars

Very professional and reliable

Very professional and reliable. I highly recommend them.

December 7, 2022
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Reply from niyis.co.uk

Hello Martin,

Thank you very much for taking the time to write a review for us!

We are very happy to hear that you were satisfied with our service and grateful for your recommendation.

We are looking forward to serving you again soon!

Kind regards,
NiyisTeam

Rated 5 out of 5 stars

Niyi’s are excellent

Niyi’s was excellent great service, fresh foods, swift delivery and clear concise communication. I’ll be back!

December 7, 2022
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Reply from niyis.co.uk

Hello,

Thank you so much for taking the time to write this review for us!

We are very excited to hear that you had an excellent overall experience with us and we are looking forward to serving you again soon.

Kind regards,
Niyis Team

Rated 5 out of 5 stars

First time shopper

Excellent communication on out of stock items. Confirming that I was happy to wait until items returned to stock, very prompt delivery thereafter. Very pleased.

December 5, 2022
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Reply from niyis.co.uk

Hello Peter,

Thank you very much for taking the time to write a review for us!

We are happy to hear that you are very pleased with our overall service, as we work very hard to offer customers a great experience and it always makes our day when we get such positive reviews. Thank you!

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Rated 5 out of 5 stars

Delivered next day as stated

Delivered next day as stated. Everything in great condition. Would order again when needed.

December 6, 2022
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Reply from niyis.co.uk

Hello Dee,

Thank you so much for taking the time to write a review for us!

We are very happy to hear that everything went smoothly for you and that you are satisfied with our service.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

Rated 5 out of 5 stars

Fresh very good packing

Fresh very good packing, value for money

December 1, 2022
niyis.co.uk logo

Reply from niyis.co.uk

Hello,

Thank you so much for taking the time to write a review for us!

We are very happy to hear that you enjoy our products and our packing.

We are looking forward to serving you again soon!

Kind regards,
Niyis Team

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