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Rated 3 out of 5 stars

I'enjoy these 6% disposables,but there is No way u get as many puffs as they claim, lately I'm lucky to get 30 puffs.unexceptail for $9.00 each.So I'd say this co.is trying to deceive there customer... See more

Rated 1 out of 5 stars

EVERY single pod leaks now. its disgusting, smelly, messy, expensive, and unacceptable. They're all brown and taste gross/burnt immediately. I buy a new device pretty much every day thinking that may... See more

Company replied

Rated 1 out of 5 stars

Been using Njoy for years, but finally making the switch after a countless amount of disgusting burnt pods that taste like laundry detergent straight out of the pack. How can a company receive so many... See more

Company replied

Rated 1 out of 5 stars

Burnt orange pods bought like 6 packs thinking it was just a bad batch was offered a refund over a month ago gave them my address social kept all the old nasty pods and never got anything in the mail... See more

Company replied

Company details

  1. Electronic Cigarette Store
  2. Tobacco Shop

Written by the company

NJOY offers a variety of e-cigs and vaping products to help adult smokers make the switch. Save now with Auto-Ship.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

990 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I picked up the NJOY on a whim at the…

I picked up the NJOY on a whim at the local Walmart. I had recently started smoking again after a few years of vaping with a high end mod. I can honestly say NJOY does the trick without the expensive equipment. I was afraid I would lose the NJOY because of its compact size but so far so good.
I would and have recommended it.

October 9, 2019
Unprompted review
Rated 5 out of 5 stars

review

I like the taste. I like blueberry and watermelon twist. And when I have an issue they fix the problem.

October 8, 2019
Unprompted review
Rated 3 out of 5 stars

I really enjoyed the Njoy Ace, but...

I really enjoyed the Njoy Ace, aside from some of the pods leaking.

Unfortunately, I had to stop using them because I broke out in hives all over my body. I'm guessing there's something in the ejuice that I'm sensitive to that's not found in traditional ejuice.

Two weeks after stopping use, my body cleared up.

October 5, 2019
Unprompted review
Rated 4 out of 5 stars

Love the product except for every so…

Love the product except for every so often purchased are complete duds. They Never work straight out of the package. It’s frustrating and a complete waste of money. I’ve also had some of the Daily’s get super hot, stay lit up , and burn out from the very first puff. Then no longer work. I love the flavors though ! I Just wish these problems never happened.

October 3, 2019
Unprompted review
Rated 4 out of 5 stars

A great disposable e-cig

A great disposable e-cig (specifically the N'Joy Daily Menthol). It has the look and feel of a cigarette, and it doesn't scorch my throat like the fancy adjustable vapes my friends have me try.

I am using them as a step to quit smoking by shaking up some of the habits I've had for 10+ years - like carrying a lighter, or stopping at the gas station every day or two (avoiding the gas station automatically saves $8-12 I would have spent on soda and junk!).

The only drawback is that both ends look similar, so I get them confused.

September 27, 2019
Unprompted review
Rated 5 out of 5 stars

I bought these for try them

I bought these for try them, they are fantastic flavors! I love The Rich tobacco extra. I've bought several, I could use the Pod device system next. Coupons always needed. Thank you. ! Great cigarette replacement.

September 23, 2019
Unprompted review
Rated 2 out of 5 stars

Thanks but moving on to something else

At first I was super excited to be able to quit smoking by using this product. I even referred several friends.
It took me a while to figure out when the cartridge was empty because if the dark color of the liquid pod but once I realized how to see how much liquid was left. I didn’t seem to go through the pods as much.
Then I had a whole new set of issues. The main one being that most of the pods would ‘spit’ the liquid into my mouth which does not taste good in the least. I started collecting the pods that would do this and it seemed that more than half the pods I purchased would ‘spit’ so much that they became unbearable to use anymore. I had asked my friends if they were experiencing the same issue and they said that they were. I contacted Njoy regarding this issue twice. The first time they didn’t seem to want to do anything about it but once I contacted them the second time and told them that I was going to switch to a different device as well as the people I referred the device to; then they were more than eager to do something. They sent me 12 packages of the pods which was nice but didn’t solve the issue of the pods spitting the liquid in my mouth.
I have decided that it is time to find a new device and the only reason I am giving them 2 stars is for the customer service I received the second time around.

September 10, 2019
Unprompted review
NJOY logo

Reply from NJOY

Hi Chris,

We're sorry to hear that your experience with NJOY didn’t meet your expectations. At NJOY, customer satisfaction is our top priority and our friendly Customer Service team is here to help. Please contact us by email at hello@njoy.com or by phone at 1-833-ASK-NJOY, and we will be happy to offer a refund or an exchange.

Take care!

NJOY -- FOR ADULT (21+) SMOKERS AND VAPERS ONLY

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