Foto.com Nederlands Reviews 2,570

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Terrible service, the order was placed 18 November for just 1 A4 photo. Now 4 weeks later still nothing. The customer service guy was friendly but hasnt helped me at all. I wouldn't recommend foto.com... See more

Rated 1 out of 5 stars

We have uploaded a photobook, received a confirmation from foto.com but then weeks after a reply, that they could not find our project in their system, so they returned our payment, so we could submit... See more

Company replied

Rated 1 out of 5 stars

This is a very unprofessional company, which overpromises and under-delivers, my oder was placed and paid 1 week ago and is still not executed. Don’t use them..

Company replied

Rated 5 out of 5 stars

I had a special wish for printing my photo on canvas. After a few mails it was clear they could do the job. My wish to see the print of my photo also on the sides of the picture frame. Communicati... See more

Company details

  1. Photo Printing Service

About Foto.com Nederlands

Information provided by various external sources


Foto.com France
Foto.com Nederland
Foto.com Belgium
Foto.com Denmark
Foto.com UK
Foto.com Deutschland
Foto.com is een klantvriendelijke website waar je jouw digitale foto's kunt laten afdrukken. Ontwerp je gepersonaliseerde fotoboek en krijg hem eenvoudig en snel thuisbezorgd. Een fotoboek cadeau doen is de perfecte manier om je favoriete momenten te delen met familie en vrienden. Laat je verbeelding op de vrije loop gaan en maak je volledig gepersonaliseerde fotoboek met je mooiste herinneringen.

Contact info

2.7

Poor

TrustScore 2.5 out of 5

3K reviews

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Rated 3 out of 5 stars

What a deception!

The inside of my photo book was great but the cover page is a complete disaster, as the title doesn't appear fully! A pity because the cover page is the most important, the one you see first :(
I double checked my template ND it looked perfectly OK on it. What a déception!!!
I have been using this platform for years and have tens of my photobooks made by them, but it appeared that the last ones were less perfect, and everything is now automatic so when there is something shocking on a cover page nobody notices it, whereas a few years ago, one would have called you before the final printing. Pity.

October 3, 2018
Unprompted review
Rated 5 out of 5 stars

Good and Fast!

Order was treated fast and with quality.
Follow up on status of order online is also very good
Special congrats for having switched the packaging from plastic to carton!

September 19, 2018
Unprompted review
Rated 5 out of 5 stars

The photos quality is nice

The photos quality is nice and I got them in two days! Also I had some error in my address so I contacted support and the issue was resolved:)
I like the portal a lot!

June 1, 2018
Unprompted review
Rated 2 out of 5 stars

I print photos 10x15

I print photos 10x15. Quality is quite good (sharp etc.) but fotos are very dark. Looks like printed in home not by proffessional company. I took best foto paper so maybe printer was wrong calibrated or something else. In every device (laptop, tv, phone, tablet)my photos looks normal (not so dark) but I got really dark. On some of it I can't see what is on picture. I tried to print my photos in Emte , just to check and looks great, same like in digital. So I waste my money and time because delivery is from Belgium.

November 21, 2017
Unprompted review
Rated 1 out of 5 stars

Disappointed

I had very high expectations, but was disappointed when I received my photos because they look very "washed out." We had professional portraits taken and purchased the files to print ourselves, but the prints look very poor compared to the images we can view digitally on screen. I know there is a difference between screen colors and print, but this was very disappointing. We will probably try a different company to get better prints of our photos.

July 27, 2017
Unprompted review
Rated 4 out of 5 stars

Photo album

Everything was fairly easy to do, and delivery took about a week or so. I couldn't figure out how to add text to the album unfortunately, otherwise it would have been perfect.

April 27, 2017
Unprompted review
Rated 4 out of 5 stars

The delivery was made well in time!

I was happy it came only 2 days after. The package was well sealed and taking into account the weather disturbance to the images if left long in the mail box.
I will probably have them printed with FOTO.com again in the future!

February 27, 2017
Unprompted review
Rated 5 out of 5 stars

I had a special wish for printing

I had a special wish for printing my photo on canvas. After a few mails it was clear they could do the job.
My wish to see the print of my photo also on the sides of the picture frame.
Communication with the customer service was fast and friendly. Delivery to the Netherlands within 11 days is fine.
The result of the print is nicely positioned on the frame and has a nice warm feel.

December 29, 2016
Unprompted review
Rated 1 out of 5 stars

Delivery

Please, do not put delivery times on your website that you can simply not meet. I needed the photos I ordered to be delivered on time. It was important for me to have them today - sadly, they're still not here. At this point not even quality matters to me. Highly disappointed. I wouldn't order anything from this website again.

March 8, 2016
Unprompted review
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