We obviously compared the exchange rate with several companies and NM Money, along with 2 others, offered the best rate. Usually we would head into town to buy our Euros but we decided to buy online a... See more
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See what reviewers are saying
Absolutely terrific service from start to finish (St. John’s Branch, Liverpool). As a frequent flyer I always get a small amount of cash for arrival at the destination airport just for emergen... See more
Have to say, Euro Exchange or NM exchange in the shopping centre, too many branches, little shoutout to Harry & Thanvisri was super helpful, advised the best rates, and also had knowledge on buying ba... See more
Easy transaction and best rate available at the time. Home delivery option was chosen but the money arrived 2 days before the date specified on the order! Unfortunately there was no-one in when the mo... See more
Company details
Written by the company
Pop in to an NM Money branch or visit our website today to get great rates on over 70 travel money currencies with no commission. Next day home delivery is available, or you can buy and collect from over 190 eurochange or NM Money branches across the UK!
Contact info
United Kingdom
- 03300 583 859
- enquiries@nmmoney.co.uk
- nmmoney.co.uk
4.4
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service lovely staff
May 14, 2021
Reliable
Second time I have ordered. Does exactly what it says on the tin. Happy customer.
May 14, 2021
Cashier was very nice and friendly.
Cashier was very nice and friendly.
Nice to meet people like that.
May 14, 2021
Diasappointed but great aftercare service.
Very polite and helpful person who I dealt with at the Ashton store. However I am only giving 3 stars because I believe that you did not pay a good price for the item and I would not use your company again
19/5/21 Since writing the above review I was contacted very quickly by the Company who offered to discuss the matter with me. Whilst I still feel I could have got a better price either by selling the coin privately or perhaps checking the prices available from an online gold buying company I would recommend this company if you are selling scrap gold and want a quick sale. Everyone I contacted at the Company was helpful and I was impressed with the way in which they dealt with my review.
May 14, 2021
Reply from NM Money
Hi Dennis,
Thank you for taking the time to leave us a review.
We are happy to hear that you were pleased with the service from the Sales Advisor in our Ashton branch.
Thank you for taking the time out of your day to call us, it was a pleasure to speak to you. As discussed on the phone, we buy unwanted gold for scrap, the price we pay is based on the weight and carat of the gold and these rates change daily.
We hope you continue to use NM Money for your future currency needs.
Once again I sincerely apologise that we did not meet our usual high standards and would like to assure you that this is a very rare occurrence.
Kind regards,
NM Money Customer Services
We’ve been using this company for a…
We’ve been using this company for a very long time and I have never been disappointed with them we send the money to our granddaughters in Australia.. we’ve always been very happy with the service and the staff not a problem thank goodness.
May 14, 2021
Very nice and professional staff
Very nice and professional staff
Harlow staff are the best.
May 14, 2021
Reply from NM Money
Hi Calvin,
Thank you for your feedback!
We are delighted to hear that you find the Sales Advisors very nice and professional at our Harlow branch.
Have a great day.
NM Money Customer Services
Staff was really very helpful !
Staff was really very helpful ! I Will change my money there again.
May 14, 2021
The lady was very helpful and…
The lady was very helpful and informative and I was able to get my currency on time as it had to be ordered and there was a short window of time before my flight. I will definitely use them again.
May 13, 2021
Answers to survey
The money was accessible immediately and the transaction went smoothly with a very helpful member of staff.
The only glitch was the message on the card machine which seemed to imply that the transaction was completed when it was not. So it had to be repeated, but the member of staff coped with this well.
May 13, 2021
Online not working
Tried to get my money online but it's not working but the young man at the Huddersfield branch did it for me would like to order more thank you so could you please look at the online for me thanks
May 13, 2021
Reply from NM Money
Hi Pamela,
Thank you for your feedback!
We are delighted to hear that our Sales Advisor in Huddersfield help you order, when placing your order online, please call 03332 401687 if you encounter any issues.
Have a great day.
NM Money Customer Services
Received a good service
Received a good service. The Cashier also given good customer service.
May 13, 2021
It is good to be with trustpilot so we…
It is good to be with trustpilot so we can send money to our family members in another country.
May 13, 2021
Changing euros to pounds
The man I dealt with in Putney was very helpful and informative.
May 13, 2021
Reply from NM Money
Hi Sandra,
Thank you for your feedback!
We are delighted to hear that the Sales Advisor in our Putney branch was very helpful and informative.
Have a great day.
NM Money Customer Services
Good service and staff helpful
May 13, 2021
Gives the best rates and their system…
Gives the best rates and their system is easy to navigate.
Collection is smooth, customer service, excellent.
May 13, 2021
An easy online ordering system
An easy online ordering system, good communication and good pick up location.
The best online rate anywhere!
May 13, 2021
Customer Review
Glad you are in the market these days- You have been all brilliant, excellent customer service in Manchester branches at the TC in particular
Thank you
Saab
May 13, 2021
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