no1bra.com Reviews 451

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Awful company…. Terrible to buy from…. Terrible to work for. Avoid at all costs. Jen the owner likes to use people for free labour and not pay them. Or give customers their refunds.

Rated 5 out of 5 stars

Today i rocked up to No1 bra and was so pleasantly surprised by the warm welcome i received and even though i did not have an appointment they were super accommodating and set to work to help me strai... See more

Rated 5 out of 5 stars

No1 bra . Credit where due. U have resolved the complaint I had and after explaining the IT issues you have had, perfectly understandable . Thankyou for reaching out to me this evening and for stay... See more

Company replied

Rated 5 out of 5 stars

Well I have never had such great customer service as with these ladies!they gave me great fitting advise , instead of 36G, my usual size , I bought 2 bras at 38F!!so much more comfort for me at last !... See more

4.1

Great

TrustScore 4 out of 5

451 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fabulous bras

Really good experience, very helpful and knowledgeable staff. Products just fabulous, the most comfortable I’ve ever had. Would thoroughly recommend to everybody.

October 27, 2023
Rated 5 out of 5 stars

I love this Company

I love this Company, their bras are truly amazing, so comfortable, so well made, fit brilliantly, they wash and wear well, I don't think I will every buy another make. My favourite is the Darcy. I also cannot praise enough their customer service, I spoke to a lovely lady called Kim as I had (totally my fault ordered the wrong size) and a replacement is already on its way. If you are in any doubt about ordering from this Company don't be, they will also guide you to buying the correct bra and you will not regret it.

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic bras

Absolutely fantastic bras, my daughter struggled to find a bra that was comfortable, so a friend recommended No1 bra , they were great and my daughter is very happy with her new bras

August 17, 2023
Unprompted review
Rated 1 out of 5 stars

Awful experience and customer service

Awful experience and customer service.

I bought two bras and within four months I realised that one of them had started to fray.

I sent pictures and returned the bra to the company in August. Their response was that there was no fault with their bra and that the specific section of the bra must of been exposed to high temperatures.

They disregard the fact that I had purchased two identical bras and they had both been washed following the product instructions or the fact that if I had washed the bra on a higher temperature - the whole bra would have been effected.
Following on from the initial response, I have been told that the bra is going off for testing however, it has now been over a month and my emails are starting to be ignored.

October 24, 2023
Unprompted review
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Reply from no1bra.com

Dear Customer

Thank you for your comments. The team have attempted to call and a message has been left for you to get in touch and of course we will try again also.

Kindest regards
No1 Bra Team

Rated 5 out of 5 stars

Having recently bought a couple of…

Having recently bought a couple of bras, they are comfy and a lovely feel to them BUT.... by accident I put my old trusted non wired bra on and I realised in No 1 bra that I walk taller, clothes look better, I feel great and comfy and my girls are where they should be. No going back now, just need their strapless when it arrives!! And the service was fab too

October 3, 2023
Unprompted review
Rated 1 out of 5 stars

Very poor after sales service.

I had worn my No 1 bra 4 times when the stitching on a strap came undone. I personally returned it to the HQ in Wheathampstead. It was to be a simple repair taking a few minutes, I could easily have done it myself but thought I should let them know about this shoddy wormmanship. I have received a "promise" of its return in an email, but almost 2 weeks later I have still not received the repaired bra back - or perhaps a replacement? IS THERE ANYONE THERE?

October 12, 2023
Unprompted review
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Reply from no1bra.com

Dear customer,

Thank you for your comment. I am sorry for your experience and of course we would like to assist you immediately. However I cannot identify your order details with the information and would ask you to call customer services at your earliest please on 01582 805629 so we can assist you.

Many thanks
No1 Bra team

Rated 5 out of 5 stars

Great fit and amazing Customer Service!

As always a great experience with No1 Bra...Personal fitting to ensure you are comfortable; not rushed at all and even let me take an extra one away with me, at no cost, to ensure I got the best fit for me ... and then I just dropped the one that I didn't need back to them! I wont be returning to the traditional bra now that I have found these :)

September 29, 2023
Rated 5 out of 5 stars

Lovely staff and brilliant bras

Lovely staff, we went for a fitting with Alice who was lovely and friendly , they sent out the bras and they are lovely quality and fit perfectly ! Actually seem supportive and comfy too!

September 16, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful underwear that performs!

Needed a new bra and decided it was time to invest in the right underwear.

The whole experience of being measured and shown tips on how to correctly put on the garments and position the ladies was really helpful.
The bra, underwear and body are really beautiful and well-made and transform my silhouette. I was surpirsed how good I looked both in the underwear and with clothes on top.
I feel slimmer, more secure and most importantly comfortable. Hubby was impressed too, bonus but they were bought for me.
I also purchased a sports no-bounce bra which is fantastic. I run twice weekly and it's brilliant. Highly recommend for ladies with boobs doing sports.

September 6, 2023
Unprompted review
Rated 3 out of 5 stars

This is my second Ava bra

This is my second Ava bra. It is very comfortable. However, as soon as I wear it the hardware on the back twist immediately, both sides. Please can we have some larger size cups too?

September 14, 2023
Unprompted review
no1bra.com logo

Reply from no1bra.com

Hi Nanny

I thank you for your comments. It seems to me we may need to adjust the size perhaps to ensure the most comfortable fit.

Our size range does go up to HH however we have found that ladies who traditionally wear up to K cups with fashion bras can wear our sizes due to size variation between brands.

Please call Customer Service on 01582 832506 and I would love to help both with your current bra and helping with larger bra sizing.

Kindest regards
No1. Bra Team

Rated 5 out of 5 stars

Great customer service fabulous bra's

I have just received my 4th Darcey bra, my size had changed but this was not a problem as with Kim's assistance I was soon sorted size wise. I have bought around 6 No1 bras and they are all so well made and very comfortable.

September 4, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent quick service

Excellent quick service. New bras so very comfortable fit so well and supportive. Not washed yet as only worn this week for first time but hopefully will keep shape.

August 30, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent quality and style!

I am so impressed with the quality of these bras! I absolutely love the sports bra- it is definitely the most comfortable and stylish sports bra I have ever had! I would be really interested if you started to make bikinis! :-)

June 24, 2023
Rated 5 out of 5 stars

Thank you ladies

Thank you ladies, the bra I thought I would buy turned into 3. So comfortable and feel so good. Did not realise how bad fitting my old bras were.

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

Darcey bra so comfortable

Kim was brilliant at my fitting. I got exactly what I asked for a bra that supported but didn’t dig in. I really forget I’m wearing it is so comfortable. Really recommend the Darcey bra.

July 26, 2023

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