no1bra.com Reviews 451

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Awful company…. Terrible to buy from…. Terrible to work for. Avoid at all costs. Jen the owner likes to use people for free labour and not pay them. Or give customers their refunds.

Rated 5 out of 5 stars

Today i rocked up to No1 bra and was so pleasantly surprised by the warm welcome i received and even though i did not have an appointment they were super accommodating and set to work to help me strai... See more

Rated 5 out of 5 stars

No1 bra . Credit where due. U have resolved the complaint I had and after explaining the IT issues you have had, perfectly understandable . Thankyou for reaching out to me this evening and for stay... See more

Company replied

Rated 5 out of 5 stars

Well I have never had such great customer service as with these ladies!they gave me great fitting advise , instead of 36G, my usual size , I bought 2 bras at 38F!!so much more comfort for me at last !... See more

4.1

Great

TrustScore 4 out of 5

451 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

New bras

I have been looking to get a bra fitting for a while and wish I had done it sooner
The fitting was great and made to feel comfortable and indeed no pressure to buy

April 29, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely ladies

On arrival was greeted with 2 lovely and friendly ladies.
Kim was absolutely amazing and made me feel so comfortable.
Purchased a very lovely and comfortable bra.

April 26, 2023
Rated 5 out of 5 stars

Customer service was fantastic

Customer service was fantastic, felt so comfortable and at ease with Kim.
I bought the Katy bra, it is the most comfortable bra I have ever worn.
I would definitely recommend No1 bra to friends and family

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

The best Bra you will ever own

I have brought several bra’s from no1bra they are amazing, so comfortable, they look great too. The team are always just at the end of the phone if you need any help with sizing or advice. I will never go anywhere else for my bra’s. Thank you Kim and all the team at No1 your amazing 🌟 x

April 25, 2023
Rated 5 out of 5 stars

Can’t fault the customer service…

Can’t fault the customer service however I have four Ava bras now all in various sizes, none of which fit me correctly. Unfortunately I am in between sizes in their bras, can see why people find them comfy though.

Just waiting on someone to tell me how I send them all back ? I have emailed in.

It says date of experience but been back and fourth with them since end of March.

April 3, 2023
Unprompted review
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Reply from no1bra.com

Hi Wendy,

I understand the team have been in touch with you. They will speak again later today to help with sizing and look forward to sending you adjusted sizes and of course the other styles.

Have a lovely day
No1 Bra Team

Rated 5 out of 5 stars

Best Bra & Company. Fact.?

Not only is the bra the most comfortable I have ever had, the ladies in the company are friendly, fun and totally professional. Wish I had known about this company years before, would have saved years of uncomfortable underwire bras and a bra strap that never stayed in my shoulder. Every lady needs to visit this pot of gold!

April 23, 2023
Rated 5 out of 5 stars

An extraordinary customer service

An extraordinary customer service! If you have not bought from them before, I advise telephoning for a consultation first as they listen and give excellent advice. If the bra does not fit, very easy and no nonsense returns.

March 28, 2023
Rated 5 out of 5 stars

These bras are so comfortable

These bras are so comfortable. I've just had breast implants removed after 24 years & I been trying to find a bra. I've tried over 15 different bras from many different shops. Being older, menspausal, & needing a bra with some wider side support, I googled just that & found 'No 1 Bras' the 1st one I ordered didn't fit so I rang them to arrange a return for a refund. I spoke to a lovely lady named Kim, she was so helpful & empathetic, she listened to what I needed & suggested that I tried a different bra. She sent me 2 sizes & one fits absolutely perfect, so I've ordered another in a different colour. These ladies understand what us ladies need. The wires are wider so don't dig in & the sides of the bras are wider too, but they still look so stylish & elegant. They go to do much trouble to ensure you find the right bra for you. I will definitely be shopping with them again in the future.

April 18, 2023
Rated 5 out of 5 stars

Every Woman Needs To Know…

The while experience of buying a bra has changed…for the better! Fantastic, friendly company who understand women’s bodies. For tye first time in my life i have a bra that doesn’t dig nto my back, nor gives me side overspill, nor has a wire cutting into my boob and more importantly the straps stay up! A few tweaks to the traditional bra coupled with a company who listen to women…JACKPOT!!! Recommend this company highly

March 14, 2023
Unprompted review
Rated 5 out of 5 stars

I have been so impressed with both the…

I have been so impressed with both the quality of the bras I have purchased & also the exchange service provided. I ordered three different bras, but found the one style was absolutely perfect for me. I arranged an exchange of the two other bras for the style I preferred for another black & also one in the skintone. Royal Mail have collected my return bras & I now awaiting my refund, which I have no doubt will run as smoothly as the ordering & exchange service received

March 28, 2023
Rated 1 out of 5 stars

Sick of this company

Bras are very poorly made cut into like razor wire, no they haven't been made or designed differently, they're a cheap underwired bra end of...like many others I caved to social media targeted ads, and the promise of comfort...what I can tell you it is the worst bra, and experience to date ...from the lecture on how to measure myself when I know very well my size from me telling them the 34 was far too big on the band, and them insisting I measure myself, I did, I'm a 32 and then insisting on sending a 36 WTAF !!!! I Now have yet again 2 bras to try that I do not want, and have no bloody interest in, the only thing I'm likely to do is to keep one and punt it on ebay by way of getting my money back ... Very very fed up !!

March 28, 2023
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Reply from no1bra.com

Dear Customer
Dear Customer

I am sorry you did not wish to complete the exchange process as I can see the Team have reached out to you.
The bra design has received Patents as it was indeed deemed to be unique in its design. However we also know that unless you are wearing your correct size the bra will not feel right. In this instance you are set on wearing a bra that is too tight in our size.
The exchange bras sent to you were not billed for at all, these were sent for free to try only in order to help find your best fit.
The team will await the return of the bras and of course refund the original purchase.
We do wish you success in your hunt for a comfortable bra in your size.

Kindest regards
No1 Bra Team

Rated 4 out of 5 stars
no1bra.com logo

Reply from no1bra.com

Dear customer

Thank you for taking the time to leave a 4* review.
We are so happy to learn you are a big fan of the brand and are enjoying the comfort! Its was heartening to hear your kind words!
We hope you continue to enjoy our products and your shopping experience with No1 Bra.

Have a lovely Day!
No1 Bra Team

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