No size guides anywhere
No size guides anywhere
Website very plan
Not even an Instagram account for them
December 9, 2021
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Contact info
2.9
Average
2 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Illegal returns policy
Ordered a coat online was unsure if correct size as there is no size guide stated on their website. I wrongly assumed the coat was unisex as I did not state it that this was a mans coat.
I asked if I could return the coat if it did not fit. They told me no as stated in the T&Cs
REFUND / CANCELLATION POLICY:
All purchases with Noah Thomas are final.
No cancellations, so please be certain when placing your order.
Refunds will only be necessary if errors such as missing items or incorrectly shipped items.
I told them as it’s an online purchase I am entitled to return the item with 14 days.
They responded with: Good luck with that 👍
Not a professional response from a clothing company especially when they are breaching my consumer rights by not offering a refund allowing me 14 days to return or a returns address.
They are not answering any of my emails now trading standards are involved.
Clothing looks good but would avoid as they breach consumer rights by not giving refunds on items if they were not to fit.
October 19, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.