Noblegemstones Reviews 26

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

I purchased 3 London Blue Topaz and 30g of Hessonite Garnet all rated Facet Rough on the site, I did not receive the same rough pictured in size or weight as described and shown later to be sold. the... See more

Rated 3 out of 5 stars

didnt get back to me for certificate of authentication... asking for a survey on a order that hasnt even been shipped yet... still no "sort by % off" on website for sales / deals....

Company replied

Rated 1 out of 5 stars

I ordered from Noble Gemstones at the end of December and was looking forward to receiving my stone. I paid £200 and have not received the item. I've reached out numerous times to be told there was... See more

Rated 5 out of 5 stars

It does take time to receive orders but my patience is rewarded. I received my order of sunshine citrines today and the quality was very good and matched the picture on the web. I have been ordering f... See more

Company details

  1. Jeweler

Written by the company

Welcome to Noble Gems, your number one source for all type of gem stones. We're dedicated to giving you the very best of gemstones, with a focus on Quality,Exact Measurement,Dimensions and Weight.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

26 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Utter scam

I ordered from Noble Gemstones at the end of December and was looking forward to receiving my stone. I paid £200 and have not received the item. I've reached out numerous times to be told there was an issue with the post but the tracking says nothing has been received at the couriers end.

Avoid this company at all costs.

December 28, 2024
Unprompted review
Rated 1 out of 5 stars

Do orders actually ship?

I was warned it would take 1-2 weeks for my order to ship, which is a little much, but fine. I'm 3 weeks later and have yet to hear any follow ups on my order.

January 27, 2025
Rated 2 out of 5 stars

A little bit slow delivery and no response from seller

I make a order 9 days ago, they say will ship to me 10-12 days. Yesterday I contacted them via email, still no response from them. Now when I read hear all posts. I see I need to wait a little bit more. I try to connect them over website chat, but still no response there. When I get my stones, then can discuss quality. I hope to be soon. Then will write again :)

January 23, 2025
Rated 1 out of 5 stars

Total scam

Total scam. Bait and swapped me after the purchase was made. Said the replacement option was unacceptable. Was then shown a better stone which I agreed on and then did not get what was promised.

December 26, 2024
Rated 5 out of 5 stars

Patience Pays

It does take time to receive orders but my patience is rewarded. I received my order of sunshine citrines today and the quality was very good and matched the picture on the web. I have been ordering from this vendor for over a year and will order again.

June 5, 2024
Rated 2 out of 5 stars

Pictures are not real

What I received is not the same as what was pictured and the gems are severely internally flawed. A very fancy website, but they will not send what you ordered.

April 15, 2024
Unprompted review
Rated 3 out of 5 stars

Hard to track

I would like to say that buying gemstones from your company is very easy. However what I do find a problem in is the fact that you can’t really track your product to see where it may be. I am stating this as I have yet to receive any of the gemstones of which I have purchased.

February 17, 2024
Rated 1 out of 5 stars

Order placed on Nov 23 2023 hasn't…

Order placed on Nov 23 2023 hasn't shipped... it's Dec 26th 2023.
Bought 4.90 Carats Faceted Semi-Precious Golden Citrine, and they told me it shipped 13 days ago and still USPS still hasn't received the stone. This has to be fraudulent company, I will be reporting to FBI and BBB.

November 23, 2023
Unprompted review
Rated 1 out of 5 stars

I purchased 3 London Blue Topaz and 30g…

I purchased 3 London Blue Topaz and 30g of Hessonite Garnet all rated Facet Rough on the site, I did not receive the same rough pictured in size or weight as described and shown later to be sold. the Topaz looks nothing like the purchase pictures and looks to be tabled on one side and not rounded like the rough pictures, all where packaged in one bag instead of individual and weighed 1.3g less than the three individual pieces where sold as.

May 20, 2023
Rated 3 out of 5 stars

didnt get back to me for certificate of…

didnt get back to me for certificate of authentication...

asking for a survey on a order that hasnt even been shipped yet...

still no "sort by % off" on website for sales / deals....

May 15, 2023
Noblegemstones logo

Reply from Noblegemstones

Hello Michael Kennedy we have not received a single mail from you asking about the certificates of authenticity.
If you have any queries please talk to our Livechat on our website or our whatsapp number : +923155924232

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