Noble Gold Investments Reviews 

792
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 155 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, patient, and helpful, making the investment process clear and easy. Many appreciate the professional and kind approach of the sales associates, who ensure a smooth and well-organized service. Reviewers often highlight the efficiency and ease of the user experience, from setting up accounts to checking status. People feel comfortable and trust the recommendations provided, appreciating that the company is not pushy. Many express satisfaction with their precious metals purchases and the positive results achieved.

What people talk about most

Staff

Consumers find staff to be positive, knowledgeable, and professional, with many reviewers highlighting their... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and expertise of... See more

Service

Clients share positive opinions on service, consistently highlighting professionalism, integrity, and honest... See more

Product

Customers consistently note positive experiences with product, often praising the secure packaging and timely... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the process seamless, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My husband and I kept considering investing in this company. We had already heard very good news about Noble Gold. So, we took the plunge! M Carlson patiently helped us with all our questions! He is v... See more

Rated 5 out of 5 stars

I have worked with Kyler Prescott several times in the last couple years and he is friendly, knowledgeable and professional. He worked with us step by step through out each transaction. You make all d... See more

Company replied

Rated 5 out of 5 stars

I’d like to share my experience working with Micah Haines at Noble Gold. I was initially skeptical about the process, but Micah’s knowledge, patience, and kindness quickly put me at ease. He explain... See more

Company replied

Rated 5 out of 5 stars

Mandi Carlson always takes good care of me, even on short notice. Same day wire receipt and Precious Metals purchase. Deliveries are on schedule and on time; Sometimes, even earlier than expected. No... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Alternative Financial Service
  3. Investment Service

Written by the company

Noble Gold Investments aims to give our clients a safe and easy way to buy precious metals, offering friendliness, honesty, and an in-depth understanding of how to increase the value of their investments. We started with the goal of preserving our client’s wealth, but the real center of our business is customer service. That’s why we do our best to provide in-depth information on precious metals and how they can protect your portfolio now and for many years to come.


Contact info

4.9

Excellent

TrustScore 5 out of 5

792 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(792)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Experience in transferring 401K to purchasing gold and silver!

I had excellent experience with all staff that I had dealings with especially Steven Dhanjal who not only sold me the gold and silver but seems like we have known each other for decades as a trusted friend.

Becky was awesome in helping with the transfer from my 401K to IRA with the purchase of the gold and silver.

Mariakay was awesome when I had to tell her the 10 oz silver bar was stolen from the post office. I was devastated that it was taken. She did not hesitate to have another 10 oz silver bar (which is beautiful by the way) reshipped it without questions. Of course, I followed up with the post office and filed a report.

July 16, 2025
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Reply from Noble Gold Investments

Hi Jennifer! Wow! Thank you so much for your kind words! We're so glad you had a great experience with Steven and Mariakay! Welcome to the Noble Gold Family! If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Great Customer Service

The Noble Gold IRA Team provided a high level of customer service. Answered my questions and provided information in a timely manner. Great follow-up too.

July 6, 2025
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Reply from Noble Gold Investments

Hi Curtis! We're happy you're happy. If you ever have questions, call us. We're here for you.

Rated 1 out of 5 stars

Unsafe and unacceptable

The delivery was timely but very poorly packed. BTW, the request for my opinion is misspelled. Anyway, the delivery man had to know what he was bringing me, because the package was so loose it rattled. My first delivery from Noble Gold a couple of years ago was perfect - small amount camouflaged in a large box. This time the delivery man commented on how heavy some of the boxes were. It was very awkward as I wasn't going to lie, but I said "they are supposed to be!" without pretending they were anything in particular. I took pictures of the boxes as I unpacked them. The size of the outer box was almost the size of the inner box, and it needed 3 times the amount of packing to make the contents rigid. I give your shipping department an F. Shame on the supervisor, or worse yet, the supervisor's manager! No excuse for such sloppy thoughtlessness. Never again will I trust NG without some explanation.

July 2, 2025
Rated 5 out of 5 stars

Lucky to have found Jake

We work with Jake and he is amazing. I trust his advise and feel like he always listens to any concerns or questions.

July 8, 2025
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Reply from Noble Gold Investments

Hi Karen! We're so glad you had a great experience with Jake! If you ever have questions, give us a call. We're here for you.

Rated 5 out of 5 stars

Josh is terrific!

Josh is terrific! He makes the transaction easy. He walks me through what I need to do. He communicates effectively and is timely in responding. People who get customer service create a great company. Their customers add to the company assets by word of mouth to other potential customers. Win-win-win!

June 30, 2025
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Reply from Noble Gold Investments

Hi Cathy! Wow. Thank you so much for your kind words. Clients like you make our jobs easy. We may be selling precious metals, but we consider customer service to be our #1 product. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Great to do business with!

Very easy, even for a beginner to do business with. No rush services very helpful. Mandi Carlson is my go to!

July 2, 2025
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Reply from Noble Gold Investments

Hi Rik! We're so glad you had a great experience with Mandi. Welcome to the Noble Gold family.

Rated 5 out of 5 stars

Experience

I have worked with Noble previously and worked with Hope again. She is very knowledgeable and does what she promises. A good experience for me.

July 3, 2025
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Reply from Noble Gold Investments

Hi Diane! Hope is tickled to be mentioned in your review. Thank you for trusting us with your precious metals investment.

Rated 5 out of 5 stars

Protect your future with Noble Gold Investment

There are many precious metal investors out there,BUT the is Only one company we recommend for people looking to invest in precious metals. That is Noble Gold Investments, in this time of turmoil with Investments. My wife and I invested in precious metals over a year ago since the stock market is so unstable and have been extremely fortunate. A BIG shout out to Jake Bell and Noble Gold associates for helping us secure our future without DOUBT! We highly recommend Noble Gold Investments as their team of agents are helpful and mindful of your investments as are you! The process was much easier than we thought and are looking forward to a secure future, unlike the stock market risks. Thanks again Noble Gold for all your help and reassurance of our future life savings. Mark and Heather Grandee

July 2, 2025
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Reply from Noble Gold Investments

Wow! Thank you so much, Mark and Heather! We really appreciate your kind words and we're so glad you had a great experience with Jake! We may be selling precious metals, but we consider customer service our #1 product. Thank you for being part of the Noble Gold family.

Rated 5 out of 5 stars

Investing with Confidence

My Noble Gold representative has been helpful and professional every time I talked to him. All issues have been resolved. I am very pleased with this company and their representatives.

June 20, 2025
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Reply from Noble Gold Investments

Hi Margaret! We're happy you're happy. Welcome to the Noble Gold family.

Rated 5 out of 5 stars

I recently opened an Inherited IRA

I recently opened an Inherited IRA, which entailed much back and forth between all parties involved. Although it was a taxing process, the staff at Noble Gold handled it all in a patient and professional manner. I'm sure that they were just as relieved to get everything approved for transfer as I was. I never felt like I was just another number. Thanks again for the stellar personal service!

June 6, 2025
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Reply from Noble Gold Investments

Hi James! Thank you so much for your kind words! Clients like you make our jobs easy. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Great assistance throughout process

Jake helped throughout process of moving part of my retirement savings into precious metals. He is very informative and always willing to take my call if I had any questions. I would recommend Noble Gold to anyone looking to invest in precious metals.

June 6, 2025
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Reply from Noble Gold Investments

Hi Todd! We're so glad you had a great experience with Jake! We may be selling precious metals, but we consider customer service to be our #1 product. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Great Service

Very good at what they do for their customers. everything went smooth after I had paid for. I had it in my hands in 12 days so thank you Steve Noble gold

June 20, 2025
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Reply from Noble Gold Investments

Hi there! We're happy you're happy! Steve is honored to be mentioned in your review. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Mandi Carlson and Noble Gold…

Mandi Carlson and Noble Gold Investments have been taking care of my retirement accounts and needs since 2022, and I have been MORE than pleased. Thank you all very much for helping me with my retirement and peace of mind.

June 18, 2025
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Reply from Noble Gold Investments

Hi Patricia! Clients like you make our job easy and we're happy to hear you had a great experience with Mandi. Thank you for being part of the Noble Gold family.

Rated 5 out of 5 stars

Jake Bell AE...very responsive &…

Jake Bell AE...very responsive & knowledgeable.

June 17, 2025
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Reply from Noble Gold Investments

Hi Penelope! We're happy you're happy and had a great experience with Jake. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Mandi was incredible

Mandi was incredible. All the other individuals involved in IRA Team and Equity were also very helpful and on top of the process. Would positively use Noble Gold in future and recommend to others looking to place funds in silver or gold.

June 17, 2025
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Reply from Noble Gold Investments

Hi Valerie! Mandi and the team are honored to be mentioned in your review. We consider customer service our #1 product. If you ever have questions, call us. We're here for you.

Rated 5 out of 5 stars

Prompt service

It didn't take as long to get my shipment as I was originally told it would take or as long as a different company is still taking.

June 9, 2025
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Reply from Noble Gold Investments

Hi Paul! We're happy you're happy! Welcome to the Noble Gold family.

Rated 5 out of 5 stars

Carlo Moreno gave the best customer…

Carlo Moreno gave the best customer service! He was very informative, patient, polite and professional.

May 28, 2025
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Reply from Noble Gold Investments

Hi Grace! Carlo is tickled by the mention in your review. Congratulations on investing in a hedge and thank you for trusting us to help you with it.

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