Noble Marine Reviews 

1,750
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and efficient handling of claims, describing the process as quick, hassle-free, and straightforward. People highlight prompt response times and the speed with which claims are assessed, approved, and paid, making stressful situations much easier. Staff are consistently commended for being professional, helpful, polite, and supportive. Many people appreciate the clear communication and ease of dealing with the company, often noting how quickly they were back on the water. Overall customer service is consistently rated as superb, with customers finding the support proactive and effective. Reviewers express satisfaction with the swift resolution of issues, with some claims settled within days.

What people talk about most

Claim

People report positive experiences with claim, noting the process was often swift, efficient, and... See more

Service

Clients share positive opinions on service, consistently describing it as efficient, quick, and... See more

Response time

Reviewers mention positive feedback about response time, with many customers highlighting the prompt and... See more

Staff

Consumers find staff to be positive, consistently praising their politeness, helpfulness, and efficiency.... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting efficient and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nobody wants to find themselves claiming off their insurance as it means something has gone wrong. Noble marine were exemplary in how they handled my claim, once they had the facts and proof that rep... See more

Rated 5 out of 5 stars

In over 30 years of sailing i previously only had to make one claim when the tang at top of the forestay broke. Fortunately the genoa halyard clipped and the spi halyard on the bow stopped the mast fa... See more

Rated 5 out of 5 stars

A great experience with my first claim with Noble, after breaking my boat they dealt with the whole thing efficiently and professionally. The replacement part has arrived and I will be sailing again t... See more

Rated 5 out of 5 stars

My claim was settled quickly and without fuss. I took my boat to a repairer of my choosing, which was approved by Noble, and when I picked my boat up all I had to do was pay the excess to the repaire... See more


Company details

  1. Insurance Agency
  2. Sailing Store

Written by the company

Marine Insurance specialists providing insurance for all types of pleasure boat, including sailing dinghies, yachts, motor cruisers, RIBs, speedboats, jet-skis, kayaks, sailboards and rowing boats.

Noble Marine Insurance

Written by the company

Getting you back on the water
We understand how frustrating it can be when your boat is off the water following an incident so our in-house claims team aim to respond to any correspondence within one working day and get you back on the water as quickly as possible.

Contact info

Get a Quote

Quote and buy online or call us on 01636 707606

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,750)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. My claim was assessed and approved within 24 hours. My new sail was delivered the following day.

Can’t fault Noble Marine.

April 14, 2026
Rated 5 out of 5 stars

I'll never go anywhere else!

Although Noble wasn’t even my insurer—the fault lay with their customer—I found their team far easier to deal with than my own insurer. Marine & General (previously Craft Insure) takes around five days just to respond to an email, which turned what should have been a quick resolution into a process that dragged on for weeks.

Caitlin at Noble provided absolutely spot-on, 100% customer service. When it comes to renewal, I won’t be looking anywhere else.

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

Awful & Ignorant

Awful awful awful company to try to deal with - appalling customer service - STAY AWAY FROM!

April 3, 2026
Unprompted review
Noble Marine logo

Reply from Noble Marine

Thank-you for your review, and sorry to hear that you have found our service appalling. We can assure you we are not being ignorant, we are not open for the bank holiday, our customer service team are all enjoying a well deserved break, we will prioritise your query on Tuesday when we are open for business.

Rated 5 out of 5 stars

Would recommend

Kept us fully updated on our claim. Staff were very polite, friendly and helpful, especially Caitlin. Would have no problem with recommending them to others.

March 11, 2026

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