Noble Marine Reviews 

1,751
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and efficient handling of claims, often highlighting the speed and ease of the process. Many people appreciate the prompt response times and clear communication, which makes the experience stress-free. Reviewers frequently commend the staff for being professional, helpful, and courteous throughout their interactions. The overall customer service is described as superb, with many noting the smooth and supportive process from initial contact to resolution. People found the company easy to deal with, ensuring a hassle-free experience.

What people talk about most

Claim

People report positive experiences with claim, noting the process is often straightforward, quick, and... See more

Service

Customers consistently report positive experiences with the service, describing it as efficient, quick, and... See more

Response time

Users describe positive interactions with response times, highlighting the prompt and efficient handling of... See more

Staff

Clients share positive opinions on staff, consistently praising their politeness, helpfulness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting efficient and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nobody wants to find themselves claiming off their insurance as it means something has gone wrong. Noble marine were exemplary in how they handled my claim, once they had the facts and proof that rep... See more

Rated 5 out of 5 stars

In over 30 years of sailing i previously only had to make one claim when the tang at top of the forestay broke. Fortunately the genoa halyard clipped and the spi halyard on the bow stopped the mast fa... See more

Rated 5 out of 5 stars

My claim was settled quickly and without fuss. I took my boat to a repairer of my choosing, which was approved by Noble, and when I picked my boat up all I had to do was pay the excess to the repaire... See more

Rated 5 out of 5 stars

I have used Nobles for many years and always had an excellent service. Last year I used competitor based on price. However, service did not match their promotional claims. Returned to Nobles this... See more


Company details

  1. Insurance Agency
  2. Sailing Store

Written by the company

Marine Insurance specialists providing insurance for all types of pleasure boat, including sailing dinghies, yachts, motor cruisers, RIBs, speedboats, jet-skis, kayaks, sailboards and rowing boats.

Noble Marine Insurance

Written by the company

Getting you back on the water
We understand how frustrating it can be when your boat is off the water following an incident so our in-house claims team aim to respond to any correspondence within one working day and get you back on the water as quickly as possible.

Contact info

Get a Quote

Quote and buy online or call us on 01636 707606

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,751)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An excellent insurer to deal with

An excellent insurer to deal with. Excellent level of cover, excellent communication and customer service.
Insure through Nobel with absolute confidence. I demasted in the Irish Sea whilst solo in February this year, and they have been faultless in getting me back on the water. Thank you!

September 11, 2025
Noble Marine logo

Reply from Noble Marine

The claims team will be delighted to receive this feedback

Rated 1 out of 5 stars

Such a rip off

Such a rip off. Took out an annual boat insurance policy for our Widebeam in December 2024. We sold our boat at the end of July, cancelled the policy at the beginning of August and expected at least some kind of refund. I questioned this via email to be told that although there are no administration fees, we were 6 months into the policy therefore we are not entitled to any refund.
Obviously this is their T&C’s but it’s a first for me! I just think others should be aware of this. It’s expensive enough living in a marina on a boat and paying for a licence when you can’t even go anywhere without having an insurance company do this to you. Our whole boating experience has cost us thousands.

August 8, 2025
Unprompted review
Noble Marine logo

Reply from Noble Marine

Thank-you for your comments, we always strongly recommend you read your policy wording and documentation when taking any insurance policy out as terms may vary between Insurers. Our Policy wording sets out very clearly our time on cover charges within your first year of insurance and any subsequent years.

Rated 5 out of 5 stars

First claim for years

First claim for years, very straightforward. Repaired and settled quickly with no fuss.

August 19, 2025
Noble Marine logo

Reply from Noble Marine

Glad to hear your claim went well

Rated 5 out of 5 stars

Noble

Easy to contact, quick response and fair outcome to claim.

August 13, 2025
Noble Marine logo

Reply from Noble Marine

Excellent feedback

Rated 5 out of 5 stars

When my dinghy trailer was stolen

When my dinghy trailer was stolen Noble were very professional and proactive in sorting out the claim within a month. It obviously helped that I had details of the trailer, VIN, photos etc. Fair settlement at the end of the process. No complaints.

July 8, 2025
Noble Marine logo

Reply from Noble Marine

Sorry that you had a stolen trailer, glad to hear the claim went well

Rated 5 out of 5 stars

No faffing about

No faffing about, clear and quick, polite and efficient.

July 18, 2025
Noble Marine logo

Reply from Noble Marine

Thank you for your feedback

Rated 1 out of 5 stars

47% uplift in premium!

It appears that Noble Marine have taken over Newton Crum, who I have been insured with for the last 4 years. Last year’s policy for a 1978 Enterprise and an Old Town Discovery canoe, was £67. This year the renewal with Noble is £98.73. A 47% increase!
This is not for a change of location, a change in circumstances (other than swapping the Enterprise for a 1985 Laser2. Not for claims I’ve made (zero claims).
Not much reward for loyalty. Simple money grabbing greed. Especially since I’ve insured both boats for a total of £48.
I did try and add this message as a comment on Noble’s FaceBook page. Oddly, it’s disappeared.

July 17, 2025
Unprompted review
Noble Marine logo

Reply from Noble Marine

We were sorry to hear you’ve decided to go elsewhere this year so we’ve had a look at the quotes we provided to you. We quoted you £75.30 which was £8 more than you paid Newton Crum last year and not £98.73 as you state in your review. We would be surprised if you are getting the same level of cover on your alternative quote and suspect it is not entirely like for like.

Rated 5 out of 5 stars

Courteous and helpful

Courteous and helpful
Two of the claims staff, Caitlin and Jess have the patience of Jobe and dealt with a protracted claim with patience and good humour.

July 18, 2025
Noble Marine logo

Reply from Noble Marine

Thank-you for your feedback , i will be sure to feedback to the claims team

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