Nobles of Brighton Reviews 54

TrustScore 3.5 out of 5

3.6

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See what reviewers are saying

Rated 1 out of 5 stars

BUYER BEWARE I purchased a Rolex from Nobles of Brighton and as a precautionary measure, I took it to Watches of Switzerland to be checked. Disappointingly they advised there were a few anomalies b... See more

Rated 5 out of 5 stars

I bought 2 Rolex watches from Nobles via interactions with their instagram account. It was very easy to transact with them. Great communication. Watches were adjusted to fit to measurement... See more

Rated 5 out of 5 stars

Made my purchase via eBay after weeks of thought, I wish I had of jumped in sooner. Watch was purchased at around 3pm on Friday afternoon and I had it on my hand at just after 10am Saturday mor... See more

Rated 5 out of 5 stars

I thought id give my two pence on this company. Most people write reviews when the service is bad, well i thought id change that. From start to finish, me dealings with 'NOB' has been first... See more

Company details

  1. Watch Store

Written by the company

Nobles of Brighton is one of south east's most prestigious watch dealerships. Specialising in used Rolex, Cartier and Omega watches and located in the famous and busy Brighton square. Nobles of Brighton has become a must visit for locals and tourists. Our sales team and highly trained watchmakers are happy to help and offer free impartial advice


Contact info

3.6

Average

TrustScore 3.5 out of 5

54 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Such lovely store and the team

Me and my partner came to visit Brighton today as a day out just us two and came across Nobles as I had randomly seen at blue face Rolex watch with diamonds which I had wanted for so long but so hard to find with box and paper and good condition as it's an older Rolex style. I came in just to try it on and lady helped and we left for lunch and came back to buy it and met two lads as well. I really like it there from the start which made me come back especially as no one was pushy and was so so helpful with everything and came out so so happy. I def be returning in future for sure!
Incredible customer service and the team was so lovely and chatty and friendly! Thank you again

August 2, 2024
Unprompted review
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Reply from Nobles of Brighton

Thanks so much for your review, these type of words are always very much appreciated. Look forward to having you back soon.

Rated 5 out of 5 stars

Excellent service

Tom provided an excellent, thorough and comprehensive appraisal of my two Rolex watches. I will use Tom again when a next occasion arises.

August 2, 2024
Unprompted review
Nobles of Brighton logo

Reply from Nobles of Brighton

Thanks Nick, pleasure to have you in. enjoy!

Rated 5 out of 5 stars

My perfect watch

Tom and his team helped me find the perfect watch. Their knowledge and expertise made it easy to find exactly what I wanted. The whole experience from us just popping in to us going back a while later was enjoyable. I absolutely love my new watch and would definitely recommend you just popping by to take a look and get to meet them!

June 1, 2024
Unprompted review
Rated 1 out of 5 stars

He broke my watch! Now gone as beyond repair

He broke my watch!-and even though I spent over £1000 on various dials from him , I could tell he didn't have the time for me from the get go, even cut a phone call short telling me to just come in and hung up-i found him aggressive and un professional in every way, I'm shocked that such a beautiful business is run by such a jumped up person, also giving me a refund -underpaid me on a sapphire glass he tried to aggressively force on my watchwhich made it stop working-i was backwards and forwards to the shop miles from my home to try and resolve this-he comes across to me as a classic bully , but I had to keep it civil until I could leave an honest review,the guy had no time for me despite the amount I spent on items for my watch in there,left disappointed EVERY TIME, -it was my first rolex and trusted it in the hands of someone so brutal and arrogant , I will never shop there again and had to get rid of it now as he damaged it beyond many attempts to repair ! :( sorry for the negative but I'm just being honest !

March 19, 2024
Unprompted review
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Reply from Nobles of Brighton

To say I'm shocked at this review is an understatement, you came into the shop several times looking at and trying on our watches before purchasing a poor condition 1970s Datejust (not from us). You then proceeded to buy several dials from us and we happily swapped them in an our for you at your request.

You then decided to upgrade the glass by adding a sapphire crystal instead of the original plexi - which we then did for you.

The watch stopped as the hands were catching on the glass, so we put back the original plexi glass for you and it was working fine.

As for underpaying you - you were refunded the full amount for the glass in cash.

You purchased a very poor condition watch from a third party and are trying to blame us for this - if we were so poor and rude, why did you keep coming back and buying extra bits from us and asking us to undertake more and more work?

As for leaving disappointed every time you left, you were quite literally delighted with what we done - again hence why you keep coming back.

as for you living miles from us, that was your choice to keep coming in and buying dials from us? and 20 minutes down the road is hardly miles.

Rated 5 out of 5 stars

Excellent service…

Tom is incredibly knowledgeable very friendly and helpful. Was fantastic in advising me re a watch for my wife. Price is very competitive and service is excellent cannot fault them.

March 1, 2024
Unprompted review
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Reply from Nobles of Brighton

Thanks very much, really appreciated

Rated 5 out of 5 stars

5* service

5* service. Arrived well packaged and prompt. Sold very professionally with all paper work provided. Would recommend

May 9, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect roadtrip

After many weeks of searching for the perfect watch, I finally found the one at Nobles of Brighton. We rang in the morning from Norfolk to say we would be there about 12 midday and the young lady said she would look towards meeting us.
Unfortunately, being a Saturday, traffic was horrendous and we did not get into Brighton until well after 1pm. We did not realise the shop closed at 1pm and so lucky for us, the young lady that works there, waited for us to arrive without prompting. She was so helpful and knowlegable, what a credit to the company. My watch is beautiful and will be treasured for sure. Many thanks again for looking after us and going that extra mile, it was really appreciated.

April 22, 2023
Unprompted review
Rated 5 out of 5 stars

Must recent Rolex purchase from Nobles of Brighton. . .…

I recently purchased a Rolex watch from Nobles, at a very reasonable price. It was delivered on time and well packed. Although there was no original paperwork, Nobles went that extra mile, by suppling the Nobles Rolex book of instructions and maintenance, plus their receipt, guarantee of authenticity, insurance valuation , plus other extras, all held together in a good quality folder. I was very pleased with their marvellous service and shall certainly be coming back to them in the future. Thank you Nobles of Brighton ~must try to get down to see you!

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

My first expensive watch purchase and…

My first expensive watch purchase and I’m hoping it wont be the last, if I were to be in the position to buy again id definitely come back to nobles, very helpful and super friendly. I must have seemed very annoying asking the same questions over and over for reassurance and each question I had was answered in detail and positively.

April 15, 2023
Unprompted review
Rated 5 out of 5 stars

Great Comnpany

I thought id give my two pence on this company.

Most people write reviews when the service is bad, well i thought id change that.

From start to finish, me dealings with 'NOB' has been first class, attention to detail, kept informed every step of the way.

Sized the bracelet, paperwork spot on and the quality and condition of the watch was unbelievable.

Super Super happy.

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

Rolex Date Just 36mm

Purchased a Rolex date just from Nobles on 18/03/23 and it was as described. Looked much better in person than the pictures. Over the moon with it. Customer service was spot on as well so all good 👍🏽. Nobles is definitely worth keeping in mind if you’re looking at purchasing a Rolex.

March 18, 2023
Unprompted review
Rated 5 out of 5 stars

Prompt watch repair.

I contacted Nobles regarding a repair to my Rolex watch. The communication was very informative and my watch was repaired very promptly at a reasonable cost. A good service and I would recommend Nobles of Brighton.

March 10, 2023
Unprompted review
Rated 5 out of 5 stars

Simply Delighted

Made my purchase via eBay after weeks of thought, I wish I had of jumped in sooner.

Watch was purchased at around 3pm on Friday afternoon and I had it on my hand at just after 10am Saturday morning - WHAT SERVICE!

Quality, condition and paperwork all superb

Nobles were recommended to me and id strongly recommend them myself

March 4, 2023
Unprompted review
Rated 5 out of 5 stars

Couldnt ask for more.

After initially speaking with Paulina over the phone mid week i had arrange to come into store to potentially buy a watch for my daughter.

Upon arrival I was greeted cheerfully and curiously (not like some other store where you feel like you shouldn't be in there). I was then given a tray of watches in which to choose.

after spending around an hour in store i finally left with the perfect gift.

Every question i had was answered with honesty and detail, every fear or concern i had was put to bed and nothing was too much trouble.

Wonderful team of people and im delighted.

People don't often write reviews about good things and often we as human beings are the first to moan when something doesn't go to plan - THESE GUYS ARE THE REAL DEAL - BUY WITH CONFIDENCE, 100% WORTH THE TRIP IN STORE!!!

February 25, 2023
Unprompted review
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Reply from Nobles of Brighton

Thanks John, a pleasure to deal with you.

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