Noctivio Reviews 206

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I purchased this product and received it without any issues May, June, July and August, 2025. Liked the product just fine. Then it stopped coming. Suddenly February, 2026 I get a months supply.... See more

Rated 5 out of 5 stars

The mouth tape is an answer to a long time problem That I just recently recognized and tried to fix. Diagnosed with sleep apnea 25 years ago, I didn't realize that mouth breathing was such a problem... See more

Rated 5 out of 5 stars

I have a phone app that records my breathing disturbances in my sleeping hours. When I wear Noctivio tape, my breathing disturbances go down form elevated to Not elevated! This is a great improvement... See more

Rated 5 out of 5 stars

I've tried numerous types of products to reduce my snoring while sleeping and dry mouth in the morning. Before I bought one of those noisy and bulky sleep apnea machines, I decided to give one more pr... See more

Company details

  1. Wellness Program

Written by the company

Give yourself the gift of better sleep. At Noctivio, your satisfaction and sleep quality are our top priorities. We're confident that our products will transform your nights and brighten your days.


Contact info

4.0

Great

TrustScore 4 out of 5

206 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

A Comfortable Night Sleep!

I have to say this is the best mouth tape I have ever used. Even better than hostage they are to thick on your face and I’m not a fan of the color or the name. Noctivio are light weight and comfortable to sleep with. The glue is really strong it stays on all night and it’s like you don’t have it on. As a matter of fact a few times I had to take it off and I was able to put the same one back on. It’s a great product and yes I love the color less conspicuous on your face. Thank You! Noctivio for making sleeping so much more pleasant! God Bless! Sincerely Anthony!

December 2, 2024
Unprompted review
Rated 3 out of 5 stars

Apnea events and leaks soared!

The first night my apnea events increased from averaging slightly over 2.5 per hour to 10.7 per hour. Air leaks went to 13 LPM from an average of 2 LPM, with many nights at O LPM. The first night's use will be my last night's use.

November 20, 2024
Unprompted review
Noctivio logo

Reply from Noctivio

Hi Glenn,

Thank you for sharing your experience with our Mouth Tape. I understand your concerns regarding the increase in apnea events and air leaks after just one night of use.

Transitioning from habitual mouth breathing to nasal breathing can indeed require an adjustment period. We recommend using the Mouth Tape consistently for at least 14 nights to allow your body to adapt to this new breathing pattern. Many users find that, after this initial adjustment period, they experience significant improvements in sleep quality and a reduction in sleep apnea symptoms.

It's important to note that sleep apnea is a complex condition that often necessitates a commitment to lifestyle changes and treatments to achieve meaningful improvements. While traditional solutions like CPAP machines are effective for many, they can be cumbersome, uncomfortable, and expensive. In contrast, our Mouth Tape offers a simple, natural, and cost-effective alternative that promotes nasal breathing, which has been associated with numerous health benefits, including improved oxygenation and reduced snoring.

I encourage you to continue using the Mouth Tape for the recommended period to fully experience its potential benefits. If you have any further questions or need additional support during this adjustment phase, please don't hesitate to reach out to us at support@noctivio.com. We're here to assist you on your journey to better sleep.

Best regards,

Mike
Founder, Noctivio

Rated 1 out of 5 stars

Does it work?

Tried tape didn't work "like" it. Also got more $.than I wanted. Thought I try the nasal strips..followed directions. Washed and dried face 3 times they never lasted the night. CVS brand are much better and cheaper. Is Mike a real person or a computer?

November 8, 2024
Unprompted review
Noctivio logo

Reply from Noctivio

Hi Joseph,

Thank you for your feedback—I appreciate you taking the time to share your experience. I’m sorry to hear that our nasal strips didn’t meet your expectations.

Our nasal strips and mouth tape are made using medical-grade adhesive to ensure a safe and secure fit. Unlike many mass-produced alternatives you might find at places like CVS, which often use lower-quality ingredients sourced from overseas, we prioritize premium materials to deliver both comfort and effectiveness.

That said, we understand that individual results can vary based on skin type and other factors, and we’ll continue to refine our products based on feedback like yours.

As for pricing, while our products may cost slightly more, they reflect the quality and care we put into ensuring the best possible experience for our customers.

Finally, I can assure you that I’m a real person! I founded Noctivio to help people achieve better sleep and overall well-being, and I’m here to address any concerns you may have. Feel free to reach out to us at support@ noctivio.com if there’s anything else we can do to assist you.

Best regards,
Mike
Founder, Noctivio

Rated 1 out of 5 stars

Ordered 3 packages of mouth tape and…

Ordered 3 packages of mouth tape and received 6. I was charged for all of them. Getting a refund is virtually impossible. Don’t purchase anything from them.

October 4, 2024
Unprompted review
Noctivio logo

Reply from Noctivio

Hi Gretchen,

Thank you for sharing your feedback. I’ve looked into your order and sent you an email to address your concerns directly. Please check your inbox—we’ve provided a resolution to ensure this matter is resolved to your satisfaction.

It appears that additional items were added during checkout when the optional offers were accepted. These offers are clearly presented with "Yes" and "No" buttons, allowing customers to choose whether or not to include them. That said, we understand that mistakes can happen, and we’re happy to assist in ensuring a positive experience.

Best regards,
Mike
Founder, Noctivio

Rated 5 out of 5 stars

Great Strips

I have to use a CPAP machine, living 8400 ft in Colorado probably didn’t help. I was having leak issues with my breathing and the nose piece. It was recommended that I use mouth tape. I purchased some on Amazon, but didn’t care for them. I then saw the Ad for Noctivio strips which work wonderfully. My sleep quality has improved immensely! I highly recommend them.

November 16, 2024
Unprompted review
Rated 1 out of 5 stars

Scam!!!!!!

Scam!!!!!!! They ask for credit card first, the way they word things you end up ordering more. There is no way to Delete anything. If you exit out, it doesn’t cancel anything. I tried that. I tried to change my order and I was offered deals and denied them. Still got them. Ended up with 2 orders and 2 shipping fees. $224 later. Also received email saying my order was on hold and wouldn’t be sent out. But it was. They get your money no matter what.

November 4, 2024
Unprompted review
Noctivio logo

Reply from Noctivio

Hi Jamie,

Thank you for your feedback, and I’m sorry to hear about your experience. After reviewing your order, I noticed that two separate orders were placed, which resulted in the duplicate charge and additional shipping fee. To resolve this, I’ve gone ahead and refunded the duplicate order.

I’d like to clarify that our checkout process is straightforward and requires customers to explicitly select the items they wish to order, enter their payment details, and then click a large blue "Confirm Payment" button to finalize the purchase. This is standard practice across the online retail industry and ensures orders are completed only when confirmed.

I’ve also sent you an email with further details about your refund.

Best regards,
Mike
Founder, Noctivio

Rated 1 out of 5 stars

I have not received the product

I have not received the product, but was charged $34.95 on October 7. It is now November 11.

November 11, 2024
Unprompted review
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Reply from Noctivio

Hi Alan

Thank you for bringing this to our attention. I’ve looked into your order and found that there was a delivery issue due to an incorrect address being entered at checkout. As a result, the product was returned to our warehouse.

I’ve sent you a direct email with a resolution, please check your inbox when you can.

I'd also like to mention that we’ve recently opened a new warehouse in Canada, which will significantly improve shipping and fulfillment times for all our North American customers. This change is part of our ongoing effort to provide the best customer experience possible.

Best regards,
Mike
Founder, Noctivio

Rated 1 out of 5 stars

Web site order scam!

I ordered one package of mouth strips. After placing my order for $29.95 and confirming my purchase, it was increased and included items I did not order and more items than I ordered totaling $129.00! What a RIP OFF!

November 8, 2024
Unprompted review
Noctivio logo

Reply from Noctivio

Hi TM,

I’ve reviewed your order and wanted to clarify how our checkout process works to address your concerns.

Our system includes optional offers, allowing customers to add additional items at discounted prices. These offers are clearly presented with "Yes" and "No" buttons so you can make informed choices. While it seems there was some confusion during your checkout, we took steps to resolve this issue promptly.

We’re always working to improve our processes and appreciate feedback like yours to help us ensure a smoother experience for all our customers. If you have any additional questions or concerns, feel free to reach out to us directly at contact@noctivio.com

Best regards,
Mike
Founder, Noctivio

Rated 5 out of 5 stars

Noctivio mouth tape worked so much better than I expected!

Over past 10 years or so I had used nasal strips from time to time...to deal with colds, stuffy nose, etc. The strips always seemed to come "un-stuck" during night, so never ideal...the thing with Noctivio mouth tape that's so odd: even though I cannot remember how I learned about it...ONLINE for sure, I became curious immediately, and ordered one pack of 30 tapes.
Best things:
1)mouth tape is a bit flexible/stretchy...I like that, so you can make it stretch to cover a wider mouth or make it fit tighter
2)super easy to "apply"
3)adhesive is easy to remove, without pain (just go slowly)
4)when I had a mild cold, I applied the tape on purpose more loosely, as I wanted to be able to breathe thru mouth if necessary - that worked out fine
5) now, after using 45-50 "tapes", a bit less than two months, I've adjusted pretty well, and find using the tape at night to be very satisfying: NO dry mouth, breathing steady, fewer "wake-ups" during night
6) Recommend strongly for anyone who's tired of dry mouth

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

Watch out for this site!

I thought the concept was good & wanted to try ONE month's worth. I had finished that order (for ~$34 with shipping) & then came the offer (and I wish I had a screen shot) but it was saying something about additional 2 months' supply for just 14 each - but when I accepted the offer - I found I was being charged for $124 ! ... I too am stopping payment. And BTW - I TRIED contacting them through their "Contact Us" and there was a fraudulent Captcha that required picking the circle with the most animals (easy ... right?) - I guess I can't tell the difference between 1 cat and 2 toucans !?! But my message to them was to CANCEL. I guess they never got that. But they will hear from CaptialOne when I dispute their charge. -Rich in Belmont CA

November 5, 2024
Unprompted review
Noctivio logo

Reply from Noctivio

Hi Rich,

Thank you for your feedback. I’d like to address your concerns and clarify a few points regarding your experience.

Our checkout process includes optional post-purchase offers, which are clearly presented with "Yes" and "No" buttons. These offers allow customers to access discounted products, but I understand that the pricing may have caused some confusion in your case. I’m sorry for any frustration this caused.

As for the captcha issue you encountered on our "Contact Us" page, this is not implemented by us directly but is a Shopify feature designed to prevent spam and protect our website. It’s likely triggered by unusual activity or the use of a VPN. I’ll review your feedback to ensure this system isn’t causing unnecessary challenges for our customers.

We’re here to help, and I’ve sent you an email with additional details to assist in resolving this matter. Please check your inbox, and don’t hesitate to contact us directly if there’s anything further we can do.

Best regards,
Mike
Founder, Noctivio

Rated 1 out of 5 stars

SCAM

11/1
SCAM. Total misleading advertising. I clicked on one item for $29.95. I scrolled thru the other items to the bottom and clicked to order. I was asked for my personal details and credit card. NO SUMMARY OF MY ORDER WAS GIVEN TO ME PRIOR TO BEING CHARGED $111.70. This included an additional $9.95 for Priority Shipping, plus two orders for additional tape that I did not order. Why would I order 150 tapes? Nuts!
They refuse to accept back even in you do not open any of the packages. NOTICE: THEY GIVE YOU NO STREET ADDRESS NOR PHONE NUMBER. The packages were shipped from a street address in Vernon, California.

October 6, 2024
Unprompted review
Rated 5 out of 5 stars

Order and receive quickly

Always quick to fill my orders and get them to my door!
I originally ordered these for myself now the whole family uses. Excellent product anyone can use daily.

October 28, 2024
Unprompted review
Rated 1 out of 5 stars

Don't shop this company

Don't shop this company! I had a similar experience as others who left one star reviews. There was no way to decline the extra offers and no Review Your Order screen. Consequently, I paid not only for the single pack (which was the only thing I wanted), but they additionally charged me also for the the 3-pack, and the nasal strips.
In addition, their"guarantee" only covers loss or damage, but not customer satisfaction.
Apparently the mouth tape doesn't work as advertised or they wouldn't be dumping inventory on unsuspecting customers and not guaranteeing customer satisfaction.
I emailed them to cancel my entire order and refund my money, but they replied that it had already been "dispatched." However, the next day I received an email stating that the order had been placed and a label created, but Not that the order had been shipped.
In their reply they also stated that they can't accept returns due to "health and safety reasons." HOW is it a health &/or safety issue if the entire package is not opened?

In a reply from the company based on this review, the company said that there was a "clear option" to say "No Thanks" at checkout. There was no such button!
According to the tracking information, the label was created immediately upon order, but not "Picked Up by Shipping Partner" until 3 days later, and not received at the USPS until 4 days after that. I had contacted this business and requested a return label before it "Shipped ". In fact I could find no way to cancel the order so I wrote and they told me they don't accept returns unless product was lost or damaged in shipment. However, in their reply to my original email to cancel my order (same day as order was placed), company stated that the order had "already been dispatched." I contacted this business and requested a return label before it "Shipped ".
What was Not addressed was that they offer no guarantee of customer satisfaction, nor how returning an unopened package was a health and safety issue. which it is not any type of health issue!!!
This company is nothing but a scam and obviously no intention of refunding my order.
FURTHER MORE, I only ordered on package of tape ! I received and was charged for THREE Month supply PLUS they shipped nasal strips which was NOT ordered.
Please send a total refund for my purchase .as soon as possible.


October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Noctivio has made a wonderful difference in my life.…

Noctivio has made a wonderful difference to my sleep and my dry mouth problems. I am a very small woman and have lots of trouble getting a CPAP mask that fits correctly. I'm using a small mask now but I need an extra-small (which they don't make). Consequently, I have lots of leakage and it doesn't hold my mouth shut.
I was so happy when I found Noctivio. It works! I even used it while I was in the hospital and my nurses thought it was a good idea. I don't want to be without them, so I signed up for automatic monthly dellivery.
Thanks for such a good product, Mike.

September 2, 2024
Unprompted review

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