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Review summary

Created with AI, based on recent reviews

Considering 219 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as outstanding, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, particularly impressed with the quick response times and the smooth user experience. However, some customers also noted occasional issues with the UI feeling cluttered when searching folders, and a few mentioned that support isn't always available to UK customers. Additionally, some people experienced minor downsides with the download process requiring a few extra steps.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the support team for being... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the support team's... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent customer... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the support... See more

User experience

Customers had positive experiences with user experience. Many reviewers praise the clean, intuitive, and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nodecraft support was quick to respond to my questions. After having some issues with mods not showing up, I reached out to ensure the server wouldn't be corrupted. Hunter was extremely helpful, and I... See more

Rated 5 out of 5 stars

The customer service is unmatched. Better than anywhere else for anything else. They're always willing to go out of their way and even suggest alternate ways that would overall benefit your experience... See more

Rated 5 out of 5 stars

I’ve used nodecraft for years (since minecraft 1.7.10) and recommend it to anyone looking to run a server. Their interface is great and gives you control over everything well still having easy “one cl... See more

Rated 5 out of 5 stars

Nodecraft is the best bang for your buck if you're considering a GSP over a VPS. Pricing is competitive. Latency and performance is excellent. The control panel is well designed and easy to underst... See more


Company details

  1. Gaming service Provider

Written by the company

Nodecraft offers high performance game server hosting in multiple locations across the world. Start up a server in less than 60 seconds!


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BEST PERSON EVER! Cameron

Cameron helped me so much with my issue regarding a Steam workshop problem. I thought that I was going crazy because I worked for days and days to fix the issue, and turns out that I was doing everything right all along. Thank you!! I highly recommend the help

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

High quality for reasonable prices

Really great customer service. I like the UI and they make it easy to do file transfers. I host a Don’t Starve Together server - other sites make you pay for two servers (one for Master, one for Caves) but Nodecraft integrates and makes everything seamless. They have good docs too. Absolutely love them.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Super Impressed

Wonderful customer service when I'm having an issue (of my own doing... on accident) and gets things fixed up super fast and are super friendly. I'm also impressed how I've only once been disconnected because of my really bad internet connection unlike Realms where I was lucky to go ten minutes without disconnecting.

December 28, 2025
Unprompted review
Rated 5 out of 5 stars

My Go-To Game Server Host

In the past I've tried many hosting services. Nodecraft stands out to me because of its great control panels and its lightning fast support. I've personally used Nodecraft Servers for Eco, Minecraft, Terraria and Project Zomboid - each heavily modded - and never had a problem. Whenever I had a question, support stepped up immediately to help. 5/5 would host a server here again anytime :)

December 15, 2025
Unprompted review
Rated 4 out of 5 stars

Support is extremely helpful

Support is extremely helpful! A bit short on support crew but it helps out. Wish i could use this service but it doesnt meet my needs.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Super Quick Response Time. Managed To Troubleshoot My Issue Rather Quickly/Efficiently!

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Competent, Friendly, Caring

Competent and friendly responses when I had an issue, everything was taken care of in a timely manner, and I even got personalized help from their devs when trying to use a non-standard version of the game I wanted to play.

December 5, 2025
Unprompted review

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