Noisy Clan Reviews 118

The stand is lightweight and nice. The customer service is outstanding

Highly innovative product.
Great communication

Great customer service! I ordered a music stand and then Royal Mail, whilst industrial action was occurring, sent a delivery notice, yet I hadn't received the stand. Noisy Clan answered my query rapidly, stayed in touch with me, assured me that other customers had the same error message and generally made me feel secure about the purchase. The stand arrived yesterday. I'm learning to use it and am sure it will allow me to consign at least two of those horrid fold up stands to the charity shops. Hip Hip Hooray!!

The service I received was prompt and efficient and I was kept informed (tracked delivery).

As someone who plays music for a very long time, I am always pleased to learn about new tips, gadgets, and approaches, also going back to the basics and listening to different people teaching in various ways.

The Decoder is a great learning tool, first and foremost. I would like to say that it SHOULDN'T BE THE ONLY learning tool, as visual memorisation is just a fragment of knowledge, and the magic happens when you understand how things work. So, if you are still learning, or you maybe forgot, or would like to share with your bandmates on the gig, to help them, I would highly recommend this.

Great job, Noisy Clan!

Good support via mail and chat in getting the order correct and delivered.

Filled with Gratitude for Noisy Clan!
I was so happy to be an early supporter of the WeeStand. As a tuba player, with a very large horn in a heavy hard case, it’s important to keep the rest of my “kit” (the stuff I need to carry with me when I leave home) to a minimum, light, and less bulky. After having a small problem where the frame cracked and broke, I was even more delighted to have Joe offer the best kind of support. He was friendly, curious, and made sure we had a replacement sent out. It’s so great to have a company like this filled with creative musicians who can turn their ideas into wonderful products. We can’t wait to see what will come next!

You misrepresented ship times and when I complained my difficulty was met by a rude and abrupt response. Joe offered me a full refund, which I accepted. However, he never issued the refund. Now I have to dispute the charges and report your fraudulent activity.

Product was up to the standard expected after their excellent work on the Wee Stand. Came quickly considering it was an international order and communication was good. Looking forward to using the Decoder (and accompanying booklet) to expand my knowledge of music theory and to add music to a set of lyrics I’ve been working on. Highly recommended!

One of the legs on my first Wee stand cracked. I complained and received a new one for free after sending a picture of the stand. The response was quick and the matter solved without hazzel. The new one is working fine. A pleasant experience.

I am so happy to have received my Decoder Circle of Fifths. The item was exactly as described and came with a little book. I received it very quickly even though they are in Great Britain. I am following Noisy Clan and am excited to see what they might do next - after the best music stand ever comes out.

This company is wonderful to deal with.
Courteous, caring and responsive.
I cannot fault their service

Sent off for a free noisy decoder 5ths wheel and never thought I'd get it or waited for the catch. In fact I received it a couple of ago with a clear booklet on it and some music theory. Absolutely brilliant and fits in your case. Great product easy to use with a fold out stand. Thank you so much.

Fabulous product delivered super quickly and packaged very nicely.

The speed of communication between Noisy Clan agents and me was remarkable.

Arrived in 10 days. It was sooner than I expected, which surprised me. Thank you for your quick response.

I ordered the Wee stand after seeing it in music class. Such a beautiful design. I was really taken with it. Quick to set up and use. However, after using it only twice one of the legs came out of its blue socket. For a product at this price that is not ok. What really took me to 5 stars is the AMAZING service. Yulie reached out after seeing the picture I sent and promptly dispatched another piece. So far it has been great. When you are transporting 2 kids and 3 violins it is nice to have atleast one thing that is compact and lightweight!

I appreciate their attention to detail, quality and what I would call “sensible functionality”. They are musicians designing equipment with fellow noisemakers in mind. They may be a noisy clan but I am a very happy musicisn !