NoldReviews 

73
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Great product, and impressive service - your techies spent time with me upfront, even though I only bought one unit. But this can lead to bigger things, so a good investment of discussion effort. T... See more

Rated 4 out of 5 stars

It works great, bur having to be online all the time, for reports & time barring, can be a problem for some users. It also tends to take a bit of time to connect. If an onboard clock can be used... See more

Rated 1 out of 5 stars

I've been using them for over a year, to do self-guided apartment tours. I built an entire application around Nold Open using Zapier. Suddenly, Nold Cloud no longer connects with Zapier. Wher... See more

Rated 5 out of 5 stars

Excellent products, they just work! I had a couple of questions when I first installed the two devices but can honestly say that the technical support responses where the best I've ever experienced in... See more

Company details

  1. Security Equipment Store

Information provided by various external sources

Nold offers a smartphone based access control system for both personal and business use. Using your phone as a key, you can open garage doors, entry gates, office doors and more. The system can manage all guests and keys remotely in the cloud.


Contact info

4.0

Great

TrustScore 4 out of 5

73 reviews

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4.0

All reviews

(73)

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Rated 1 out of 5 stars

Support has been abandoned.

I've been using them for over a year, to do self-guided apartment tours. I built an entire application around Nold Open using Zapier.

Suddenly, Nold Cloud no longer connects with Zapier.

Where once Nold support was responsive & excellent, it's now non existent. Multiple emails to Nold support go unanswered.

I'm dead in the water and really in a pinch. This is bad.

December 14, 2021
Unprompted review
Rated 3 out of 5 stars

Lack of support

The opener works just fine. Bluetooth connection could be better.
Support is down the drain. I written them 3 times with questions and concerns. Newer heard a word from them.

May 7, 2021
Unprompted review
Rated 1 out of 5 stars

Questionable business practices

So I ordered this because of the YouTube videos advertising this to be connectable to HomeKit.
When I received it there was no documentation on how to connect to HomeKit. I wrote an email to the service address and have yet to receive a reply.
I would like an RMA to return this.

I was able to build a HomeBridge based garage door opener with a ESP8266 and a 3.3V relais for under $10. I should have done that directly.

January 18, 2021
Rated 2 out of 5 stars

I really wanted Nold to work because I…

I really wanted Nold to work because I liked the idea. Unfortunatelly, it does not for the advertised use case - opening a car gate or garage door from the car upon arriving.

Lot of times it works only after several attempts. It seems that the bluetooth connection is not fast enough. It is never acceptable to wait for opening and especially not while blocking the gateway for other cars.Thus the two stars - because Nold is advertised as a gate opener and as such is not satisfactory.

Nold works much better once the bluetooth is connected. So it may be more useful for opening home or office doors, or maybe lockers. Thus the two stars and not just one, because maybe it has a chance in some other use cases.

October 26, 2020
Rated 1 out of 5 stars

Lack of customer support

Lack of customer support. Solution seems abandoned.

October 26, 2020
Nold logo

Reply from Nold

Hi! Can you please e-mail help@nold.io again with your question/issue? I don't see a pending question from you in our system, but i would be more than happy to help you resolve your issue. Thanks!

Rated 4 out of 5 stars

Now installed it is working well.

Now installed it is working well.
Installation proved more complex and I needed an electrician who had to fit a transformer. Fitted to a Henderson Marathon garage door motor

March 12, 2020
Unprompted review
Rated 2 out of 5 stars

REALLY DISAPOINTED

Doest work all the time this week already 5 times that it doest OPEN.
I REALLY cant go out of bed because i have a destabilitie and the care cant help me then.
I Cald 9 times for this problem to wellzorg but the did not do eneyting 😡

February 18, 2020
Unprompted review
Rated 5 out of 5 stars

Installed this on our main shop gate…

Installed this on our main shop gate and its been working great with
our staff. No more lost remotes and easy to track when staff are using
the gate after hours.

Will be suggesting this device to out customers

May 13, 2019
Unprompted review

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