Highly recommend Nomad Frontier! I recently picked up a pair of KOO Alibi Large glasses and the experience was top-notch. I was unsure about the sizing, but the team provided excellent guidance,the L... See more
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Review summary
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Excellent service and fast shipment. However, be aware when choosing FedEx. FedEx will attempt to deliver to your home up to three times before leaving it at your local drop off location. That means... See more
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Shipping was quick and the product was exactly what I selected. I really loved the personal touch with the handwritten message on the invoice. Things like that make me want to consider your store firs... See more
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Great service. Nomad Frontiers processed and sent out my order quickly and perfect. I'm very pleased with the attention they showed to my order and the communication that the order was on its way to... See more
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Company details
- #1 of 3 best companies in Bike Accessories Store
- #1 of 5 best companies in Bicycle Store
About Nomad Frontiers
Written by the company
About Nomad Frontiers
At Nomad Frontiers, we aspire to be Canada's local bike shop. But it didn't start that way. We set out to build NOMAD with a vision grounded in community, inclusiveness, and the power of epic cycling adventures to create memories and solidify friendships. We set out to build a travel company - both products to create your own adventure and expert advice to guide your next, more distant excursion. That was, until COVID got in the way.
Now, we've taken that same passion for community and expanded on our cycling retail plans. Our value proposition? Better customer service? No. The best customer service. We aim to show you, in every interaction, that we value your business and deserve your trust. We aim to build long-term relationships rooted in a mutual understanding of the importance of your cycling hobby to your overall wellbeing and enjoyment. We strive to be your number one online cycling retailer.
Our Offerings
We carry many of the top cycling brands in the world - Sidi, POC, Castelli, EVOC, Zipp, and many, many more. We're constantly expanding and adding new products to the virtual shelf. And we only offer products that we would use ourselves - products that we would trust on our next once-in-a-lifetime cycling trip.
Contact info
3-304 Stone Rd W, N1G4W4, Guelph, Canada
- 8883033344
- hello@nomadfrontiers.ca
- nomadfrontiers.ca
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speedy and efficient shopping with…
Speedy and efficient shopping with rapid customer support.
May 13, 2025
Reply from Nomad Frontiers
We're thrilled to hear it!
Thank you so much for taking the time to leave a review.
Happy riding,
The NOMAD Team
Overall Great Shopping Experience
Shopping on your site was easy from PayPal payment to tracking with Canada Post. Item arrived on estimated date and packaging was great. Overall a great experience, will shop from your site again when anything bike related is needed.
May 12, 2025
Reply from Nomad Frontiers
We're happy to hear it!
Thank you so much for taking the time to leave a review.
Happy riding,
The NOMAD Team
Reply from Nomad Frontiers
We're thrilled to hear it!
Thank you so much for taking the time to leave a review.
Happy riding,
The NOMAD Team
Reply from Nomad Frontiers
Angeles,
Thank you so much for taking the time - we're thrilled you're enjoying your new bottle.
Stay hydrated out there,
The NOMAD Team
Highly recommended came on time.
May 2, 2025
Reply from Nomad Frontiers
We're happy to hear it!
Thank you so much for taking the time to share your experience.
Happy riding,
The NOMAD Team
Amazing Online Shopping Experience
Their team can be reached easily at their website's chat feature. They were responsive and helpful. They also have a great selection of high end components in stock. Shipping was fast. Can't recommend them more!
April 28, 2025
Reply from Nomad Frontiers
Ryan,
Thank you so much for taking the time out of your day to share you positive experience with us - it means a lot.
Happy riding,
The NOMAD Team
Great first impression!
My order was processed, mailed promptly, and delivered before expected date. I appreciate that! I would definitely order through Nomad Frontiers again. Thank you.
April 25, 2025
Reply from Nomad Frontiers
We're happy to hear it!
Thank you so much for taking the time out of your day to share a review of your experience with us - it means a lot.
Happy riding,
The NOMAD Team
Excellent customer service
Excellent customer service. I had placed an order for 28mm tires, then decided I wanted the 30mm instead. Their Customer Service made the switch over the phone. The order shipped quickly and I had the tires within 2 days.
May 4, 2025
Reply from Nomad Frontiers
We're happy to hear it!
Thank you so much for taking the time out of your day to share a review of your experience with us - it means a lot.
Happy riding,
The NOMAD Team
Excellent customer service
Excellent customer service. Quick to respond with any questions you might have. Shipment arrived two days early thank you. Definitely recommend their business. Check out their spring sales selection. Cheers Erik
April 30, 2025
Reply from Nomad Frontiers
We're happy to hear it!
Thank you so much for taking the time out of your day to share a review of your experience with us - it means a lot.
Happy riding,
The NOMAD Team
Amir S
Reliable dealer with authentic and fair price.
The staff both agents and owner were very responsive. They helped me to narrow down and purchase new items for my new bike.
Also I returned one item and that was very smooth experience.
April 28, 2025
Reply from Nomad Frontiers
We're happy to hear it!
Thank you so much for taking the time out of your day to share a review of your experience with us - it means a lot.
Happy riding,
The NOMAD Team
Reply from Nomad Frontiers
We're delighted to hear it!
Thank you so much for taking the time out of your day to share a review of your experience with us - it means a lot.
Happy riding,
The NOMAD Team
Quality shop
Helpful customer service when I called the shop and they shipped the product promptly. Very happy with my purchase.
April 28, 2025
Reply from Nomad Frontiers
We're delighted to hear it!
Thank you so much for taking the time out of your day to share a review of your experience with us - it means a lot.
Happy riding,
The NOMAD Team
Smooth
Shipped quickly. Exactly what I ordered. Fair price. Handwritten note is an appreciated touch.
April 26, 2025
Reply from Nomad Frontiers
We're happy to hear it!
Thank you so much for taking the time out of your day to share a review of your experience with us - it means a lot.
Happy riding,
The NOMAD Team
Easy to order, great product
Easy to order , I was kept informed of delivery date , delivered on time.
Products I ordered were as advertised.
This is my third order this year , very impressed with the process, products and personal touch upon delivery.
April 27, 2025
Reply from Nomad Frontiers
We're happy to hear it!
Thank you so much for taking the time out of your day to share a review of your experience with us - it means a lot.
Happy riding,
The NOMAD Team
Great communication, personal touch
Great communication with a personalized service. Decent prices too.
April 16, 2025
Reply from Nomad Frontiers
We're delighted to hear it!
Thank you so much for taking the time to share your experience with us - it means a lot.
Happy riding,
The NOMAD Team
Next day local delivery.
April 25, 2025
Reply from Nomad Frontiers
We are happy to help!
Thank you so much for taking the time to share your experience with us - it means a lot.
Happy riding,
The NOMAD Team
So fast for shipping
So fast for shipping! Thank you :) And the welcome coupon made a major investment a little less painful!
April 21, 2025
Reply from Nomad Frontiers
We're delighted to hear it!
Thank you so much for taking the time out of your day to share a review of your experience with us - it means a lot.
Happy riding,
The NOMAD Team
Good and fast
April 20, 2025
Reply from Nomad Frontiers
We're happy to hear it!
Thank you so much for taking the time out of your day to share a review of your experience with us - it means a lot.
Happy riding,
The NOMAD Team
Exceptional service
Canadian company, quality products, excellent prices, fast shipping and delivery....I can't ask for more.
April 21, 2025
Reply from Nomad Frontiers
We're excited to hear it!
Thank you so much for taking the time out of your day to share a review of your experience with us - it means a lot.
Happy riding,
The NOMAD Team
Good service and delivery/Bon service et livraison
April 15, 2025
Reply from Nomad Frontiers
We're delighted to hear it!
Thank you so much for taking the time out of your day to share a review of your experience with us - it means a lot.
Happy riding,
The NOMAD Team
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