nomakenolife Reviews 

1,485
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I absolutely love getting my monthly box. The products are wonderful, the service is fast, and customer service has been responsible and helpful on the very few times I've had to contact them. You a... See more

Rated 5 out of 5 stars

I enjoy receiving these packages SOOO muchhhh!! They always have the perfect variety of body care, makeup care, and skincare to balance just what I need especially when I run out of stuff! Some of my... See more

Rated 5 out of 5 stars

Absolutely OBSESSED with my nomakenolife subscription! 💖✨ Both the March and April boxes exceeded my expectations in every way. The themes were beautifully curated, and every item felt thoug... See more

Rated 5 out of 5 stars

Because their reward boxes aren't packaged very securely they lost a part of my winning prize twice, but their customer service is very nice and responds reasonably quick. They either sent me the lost... See more

Company details

  1. Beauty & Well-being

Written by the company

nomakenolife is a Japanese & Korean Beauty Box Subscription. Enjoy a monthly beauty box containing 8-9 items of Korean and Japanese cosmetics plus skincare!


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,485)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Like a little girl on Christmas!

I was so excited to receive my first NMNL box of goodies, that i didn't even wait the delivery guy to ring the doorbell, kinda snatched it out of his hands.
And everything inside is so cute and useful! Can't wait to show of my new products! Thank you.

July 6, 2022
Unprompted review
Rated 3 out of 5 stars

Cute stuff not a great value

Cute stuff but overall not a great value for your money. You get roughly 8 items and at least 3 are in 5$ and under range the others would be 10$ and under. So you’re really not saving any money by subscribing but it does give you the chance to try things you may of never heard of and that are harder to get ahold of depending on where you live.

June 16, 2022
Unprompted review
Rated 5 out of 5 stars

Very fast shipping

I had a little issue with my April box, that was still stuck at the post office in Tokyo mid-april. After contacting Nomakenolife, the box was brought back to their office and shipped again, this time with DHL Express shipping. After just 5 days I received my parcel. I love the high-quality products and the variety (lipstick, eyeshadow, sheetmask, sleeping pack, lipgloss, beauty tools and many more).

April 13, 2022
Unprompted review
Rated 5 out of 5 stars

I love this subscription

I love this subscription. Every month I am excited to see what’s in the box, and it always cheers me up. This month I am excited to try every item I received.

March 3, 2022
Unprompted review
Rated 4 out of 5 stars

I really liked the lip matte cushion

I really liked the lip matte cushion. The marigold color was a hit.
I'd like to suggest they avoid sending brushes or items people already has so that we get the chance to try and test new products not easily available to us.

March 2, 2022
Unprompted review
Rated 5 out of 5 stars

Very good products

Very good products, the box is super fun, I just wait to see what amazing products I will find

February 4, 2022
Unprompted review
Rated 5 out of 5 stars

I really love the boxes

I really love the boxes, every product is unique and I love that I always get the colors that suit me best. I also really love all of the face masks, lip tints and the brushes. It’s all amazing! 11/10 recommend!

January 6, 2022
Unprompted review
Rated 1 out of 5 stars

Stole my money

I have been subscribed to the nomakenolife subscription box since 2019 and hadn't had any problems at first. The items seem somewhat cheap but the novelty of it all somewhat made up for it.

Once COVID hit my boxes stopped arriving ($191 worth) and I contacted them about a refund but was refused and told they would arrive as soon as the borders opened up. Fast forward to over a year later I am told they are never coming and will not be getting a refund, instead I was give a few days to choose between coupons or store credit.

I contacted them and asked for a refund and they told me i missed their 180 day refund period. When I explained that I had in fact asked for a refund earlier they just brushed me off.

After going back and forth for a month trying to get a refund because I was not made aware of their 180 day refund period, change of policies or the fact that there was a chance my boxes wouldn't arrive I gave up and accepted their offer of less boxes but a few small random freebies…

Now they are telling me that they have changed things again and they will not fulfil the new agreement unless I pay more money.

They may take your money but never ship your products and will continuously add extra fees that you have to pay or risk losing the money you have already invested in them.

December 3, 2021
nomakenolife logo

Reply from nomakenolife

Hi, thank you for your review and we are sorry for the inconvenience caused.

We understand that this is a frustrating issue, but due to ongoing COVID-19 issues affecting postal services, there have unfortunately been changes to the shipping methods available for our subscribers.

Despite our refund policy, our team has been looking at various options we can offer for our subscribers who have yet to get their remaining boxes shipped. We hope that the solutions we offer could help make up for the inconvenience.

Should you need further assistance in regard to this issue, please do not hesitate to contact our support team so they can help you further.

Thank you for your understanding!

Rated 5 out of 5 stars

Christmas Queen December Box

I love the assortment of items for this month's box! You can even make an entire look - from the makeup to even your hairstyle using the items included! I also love how consistent the NMNL team is when it comes to curating products that surprisingly match (considered that scoring makeup & beauty products for a themed box is pretty hard).

All I can say is, subscribing to this box is definitely worth it. ❤

November 23, 2021
Unprompted review
Rated 5 out of 5 stars

No issues, and amazing delivery speed

Had 2 boxes already (3 month sub) absolutely no issues. All the items are super cute and high quality. I am blown away by the delivery speed. I already have my December box 😱 it only takes about a week to get from japan to the UK once dispatched. I would say, I'd prefer more skincare as opposed to makeup (that's mostly what I'm in it for) but that doesn't affect my rating.

November 10, 2021
Unprompted review
Rated 1 out of 5 stars

No products received but no refund!

I have 5 boxes that I ordered over a year ago and have just been told that I will not be receiving them and that I am not getting a refund. They will only give me store credit or coupons. I asked for a refund immediately when they failed to Ship my products but they refused and told me to wait and now they are saying the refund period has expired.

How am I not able to get a refund on products that I paid for but never received?!

November 5, 2021
Unprompted review
Rated 5 out of 5 stars

This is the best!

Wow I am so impressed with my first box. There were 5 full size makeup items, 2 face masks, and a travel makeup brush set. I seriously cannot wait for next month. I am planning on extending my subscription when it ends!

October 24, 2021
Unprompted review
Rated 5 out of 5 stars

I love the surprise!!!

There is always something different in each box and items that you cannot buy in my country Spain. I love all the items and the surprise each month!!! 💜💜💜

September 26, 2021
Unprompted review

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