I have purchased several pairs of shoes and boots over many years and have been very happy with the comfort and beautiful craftsmanship. The customer service is excellent . My questions are answered p... See more
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Received my Felicita sandals and I am absolutely delighted with them.They are beautiful and as always the highest quality. I have bought a few times from this company shoes and sandals.And have alway... See more
I bought the "TWIST - Bottes - Suede Brown". Beautifully made boots of outstanding quality. Elegant, simple, and incredibly flattering. They fit perfectly and feel very well crafted. I initially... See more
Company replied
From start to finish my order went smoothly being delivered within 10 days. No extra charge for tax tariff etc. This is the second purchase from Nomasei in two months. Truly superior quality, and imme... See more
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Company details
About Nomasei
Written by the company
Passées par les plus grandes maisons de luxe parisiennes, nous nous sommes rencontrées dans une usine de chaussures de luxe à Venise, il y a trois ans.
Ensemble, nous avons choisi de créer Nomasei pour s'engager à renouer avec un luxe intemporel et honnête, fait de respect, de partage, d’engagements éthiques et de transparence. La trajectoire de femmes fortes, libres et insoumises et la danse comme geste de liberté sont nos inspirations.
La rencontre avec une usine de chaussures de luxe à Montopoli, village de Toscane, donne forme à Nomasei. Cette entreprise familiale dont elles partagent les valeurs devient le partenaire essentiel du projet. Les couleurs dominantes de Nomasei sont un hommage à cette collaboration : le rouge Montopoli, couleur de la terracotta, la terre cuite typique des collines toscanes et de la terre de Sienne, le blanc jauni des marbres de Pompéi.
Nomasei, ce sont des chaussures aux formes étudiées, des matières de haute qualité, des processus respectueux de l’environnement et de l’humain, résultats d’un engagement éthique de transparence radicale.
Nomasei ce sont des mains : « Noma » – de l’italien « Mano », la main, avec un twist argotique pour brouiller les pistes – « Sei » – six en italien, parce que chaque création est le fruit de la collaboration entre plusieurs mains et plusieurs savoir-faire, réunis autour d’une idée qui se fait création.
Renouant avec la meilleure tradition artisanale, chaque pièce a son histoire : une histoire faite de temps, de qualité et de design, où chaque étape de la création porte l’empreinte de la main qui l’a réalisée.
Contact info
25 Boulevard Poissonnière , 75002, Paris, France
- julia@nomasei.com
- nomasei.com
4.6
Excellent
1K reviews
Replied to 57% of negative reviews
Typically replies within 2 weeks
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The best customer service!
Nomasei always has wonderful customer service. They truly go above and beyond for their customers.
June 25, 2025
Reply from Nomasei
Hi Tate ,
Thank you so much for your kind return :)
The shoes are not only uncomfortable
The shoes are not only uncomfortable - no cushioning at all - they studs aren’t lined up properly. They look awful.
July 2, 2025
Reply from Nomasei
Hi Joanne,
Thank you for your return :) We are sorry to know that our shoes was not comfortable for you , this seem strange. Did you try to do a return and notice it to our customer service ?
Item not received
Item not received
I have not received an order placed on 29 June, and it's 12 July today. What is most disconcerting, is there is no response to the email queries from the company. So disappointed. Hoping they will at least make the refund promptly.
June 29, 2025
Unprompted review
It nails The Look
They not only look so completely fabulous, they are so comfortable. Don’t be fooled by copies. This brand is a classic and you will want to build your collection.
July 4, 2025
Reply from Nomasei
Thank you so much for this Susie we appreciate it soooo much !!
She's absolutely right you need to listen what she said !!
It is easy to buy and the delivery was…
It is easy to buy and the delivery was made in time. I just have one comment on the product: I love the brand and the design of your shoes. But this particular one (TAXI), has a buckle that hurts the foot. maybe it should have a different design so it doesn´t scratch the skin.
July 2, 2025
Reply from Nomasei
Hi Andrea ,
Thank you so much for your comment :)) We take a consideration for what you just told us this will help us greatly thank you !
Love Nomasei
Love Nomasei. I bought a second pair of Taxi sandals in red because they are so comfortable and look great. High quality.
July 1, 2025
Reply from Nomasei
Comfort and quality are the 2 key points of our brand, we are happy to see that you have noticed it :)
Thank you for your feedback Danielle !!
This is my third time buying from…
This is my third time buying from Nomasei and I have loved every purchase. The shoes are gorgeous and well made. I also believe in this company and the two women that created it.
June 25, 2025
Reply from Nomasei
Your message deeply touches us thank you for your feedback Barbara :)
Gorgeousness and comfort not easy to…
Gorgeousness and comfort not easy to find but here it is ……….. 🍓
June 10, 2025
Reply from Nomasei
Not easy to find but hard to leave ;)
Thank you for your feedback Denese
Reply from Nomasei
Thank you so much for you feedback we appreciate it :)
Love the shoes
Love the shoes - so comfortable and true to size.
Also impressed with the prompt service and delivery to Australia
June 11, 2025
Reply from Nomasei
Thank you for you feedback :) we hope that you will enjoy with your shoes
great service
June 11, 2025
Fantastic service
Fantastic service
I sent an email since I had a few questions - Julia responded rapidly and answered all my questions
The shoes arrive and they are WOW
I will again buy shoes from Nomasei
Rachel
Canada
June 19, 2025
Reply from Nomasei
Thank you for your feedback, Rachel !
We are happy to know that Julia helps so well too :)
Must have shoes
So pleasant to do business with, answer questions immediately, and my FABULOUS shoes arrived in days!
June 19, 2025
Reply from Nomasei
Thank you so much for your feedback :)
Reply from Nomasei
We take note for the future ! thank you very much for your feedback Joele !
on time and staff were very helpful and…
on time and staff were very helpful and efficient
June 16, 2025
Reply from Nomasei
Thank you so much for your feedback :)
like mary poppins: practically perfect in every way
fantastic customer experience, prompt and speedy shipping, and the shoes are gorgeous. these people are not playing: the shoes are comfortable right out of the box.
June 13, 2025
Reply from Nomasei
Best feedback E V E R thank you very much we are delighted !!
incredible experience and divine shoes
The most incredible pair of moccasins with free delivery to the UK. So well made I received so many compliments.
June 13, 2025
Reply from Nomasei
Thank you so much for your feedback :)
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