I have purchased several pairs of shoes and boots over many years and have been very happy with the comfort and beautiful craftsmanship. The customer service is excellent . My questions are answered p... See more
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About Nomasei
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Passées par les plus grandes maisons de luxe parisiennes, nous nous sommes rencontrées dans une usine de chaussures de luxe à Venise, il y a trois ans.
Ensemble, nous avons choisi de créer Nomasei pour s'engager à renouer avec un luxe intemporel et honnête, fait de respect, de partage, d’engagements éthiques et de transparence. La trajectoire de femmes fortes, libres et insoumises et la danse comme geste de liberté sont nos inspirations.
La rencontre avec une usine de chaussures de luxe à Montopoli, village de Toscane, donne forme à Nomasei. Cette entreprise familiale dont elles partagent les valeurs devient le partenaire essentiel du projet. Les couleurs dominantes de Nomasei sont un hommage à cette collaboration : le rouge Montopoli, couleur de la terracotta, la terre cuite typique des collines toscanes et de la terre de Sienne, le blanc jauni des marbres de Pompéi.
Nomasei, ce sont des chaussures aux formes étudiées, des matières de haute qualité, des processus respectueux de l’environnement et de l’humain, résultats d’un engagement éthique de transparence radicale.
Nomasei ce sont des mains : « Noma » – de l’italien « Mano », la main, avec un twist argotique pour brouiller les pistes – « Sei » – six en italien, parce que chaque création est le fruit de la collaboration entre plusieurs mains et plusieurs savoir-faire, réunis autour d’une idée qui se fait création.
Renouant avec la meilleure tradition artisanale, chaque pièce a son histoire : une histoire faite de temps, de qualité et de design, où chaque étape de la création porte l’empreinte de la main qui l’a réalisée.

Contact info
25 Boulevard Poissonnière , 75002, Paris, France
- julia@nomasei.com
- nomasei.com
Replied to 57% of negative reviews
Typically replies within 2 weeks
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The service and the communication team…
The service and the communication team the best!! The showroom was so fun and the shoes are simply the best!! Love my shoes!!!

Reply from Nomasei
Fabulous shoes
Fabulous shoes. Beautiful design and so well made. Great style AND comfort…seldom seen in a pair of shoes!

Reply from Nomasei
Customer service and product quality…
Customer service and product quality extraordinary!

Reply from Nomasei
Nomasei's customer service is great.
Nomasei's customer service is outstanding. Feel confident ordering from the USA; they make the process simple. Returns and exchanges are very easy, and they respond promptly and politely. It's a reputable company offering high-quality shoes.

Reply from Nomasei
I love the few shoes I have from…
I love the few shoes I have from Nomasei, but this new pair are not comfortable at all and heavy to walk with. Very sad!

Reply from Nomasei
A brand I will gladly shop from again
I bought the "TWIST - Bottes - Suede Brown". Beautifully made boots of outstanding quality. Elegant, simple, and incredibly flattering. They fit perfectly and feel very well crafted.
I initially ordered the wrong size and received exceptional help from customer service. They were genuinely kind, responsive, and made the exchange process completely smooth, which made the whole experience a pleasure.
I’m very happy with my purchase, will definitely shop here again! I can warmly recommend this company. Truly a brand you want to buy from.

Reply from Nomasei
Excellent customer service
Excellent customer service - very responsive and informative

Reply from Nomasei
Beautiful sandals as usual and well…
Beautiful sandals as usual and well made. So glad they are adjustable straps as so many aren’t anymore

Reply from Nomasei
Amazing quality and very comfortable…
Amazing quality and very comfortable boots, a great investment!

Reply from Nomasei
Ran late on delivery but so nice and upfront on the delay
The company ran super late on delivering my boots. However, they were very transparent and honest through the process. even sent socks as a little gift with an apology. These things happen, and I was definitely disappointed in the delay, as I missed the holiday season, but the company had excellent communication and was kind with their gift to smooth over the delay. LOVE my boots. They finally arrived and are amazing—great quality and super comfy!! Highly recommend this brand
Love love my boots but hated the…
Love love my boots but hated the constant delay in getting them
But was kinda worth the wait as they are fabo!

Reply from Nomasei
Wear them everyday
Wear them everyday, the chocolate brown. They are comfortable and chic. Worth every penny. For reference I am 8.5 and wear 39.5.

Reply from Nomasei
My beautiful shoes
I am so happy with my beautiful shoes. Thank you for your intention and expertise
Great boots/Excellent service
tho overseas this company is great to do business with. they really aim to please. Superb products with exceptional service.

Reply from Nomasei
Strada boots 💜
I bought the Strada boots in black and they are so comfortable and elegant and sassy! I truly love them! 💜
And they were shipped promptly to the US with no tariff tax. This is a great company

Reply from Nomasei
This is my third pair of loafers and am…
This is my third pair of loafers and am thrilled at the craftsmanship and comfort!
Everywhere I go, I get asked where I bought my adorable shoes!!
Merci!
Evy

Reply from Nomasei

Reply from Nomasei
I am in LOVE with these shoes!
I am in LOVE with these shoes! I am so impressed with the exceptional quality and comfort of these shoes! I have become a huge fan of Nomasei and for what they stand for as a business, as I have several other pairs of shoes from them!

Reply from Nomasei
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