Nomi Reviews 

152
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I am a company director and use Nomi to manage my own bookkeeping, VAT returns, Corporation Tax and annual accounts. Nomi is extremely useful because it gives me a clear overview of my compan... See more

Rated 5 out of 5 stars

Nomisma support team is truly outstanding. Having experienced "support" from various 3rd party software support teams in the past, Nomisma is a breadth of fresh air. They were easy to access, pati... See more

Rated 5 out of 5 stars

Brilliant software which covers pretty much all practice needs. Support is outstanding when needed. The price isn't extortionate and so great for start ups. I've grown my practice from it's first cli... See more

Company replied

Rated 5 out of 5 stars

We have been a client now for 6 years and run a small accountancy practice. It suits our needs and now the initial glitches have been ironed out it is a resource we can rely on. The software is intui... See more

Company replied

Company details

  1. Accounting Software Company
  2. Payroll Service
  3. Tax Preparation Software

Written by the company

Nomi is a fully cloud-based suite that offers bookkeeping and payroll, through automated accounts and tax, to practice management for easy tracking of clients, tasks and deadlines. There is also end-to-end onboarding with value pricing and proposals. Clients have access to a bookkeeping mobile app with receipt scanning and OCR included at no extra cost. Practitioners enjoy unlimited onboarding help and ongoing support through multiple channels, including phone. It is all built from the bottom up for practice, not just small business, and is completely interconnected under a modern single interface, at an affordable monthly price. Firms are increasingly reporting big gains in efficiency and productivity.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

152 reviews

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4.5

All reviews

(152)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Customer Service

I'm really happy I took the plunge with Nomisma. From the Senior Account Manager (Glen) through to the Customer Service helpdesk (Anchit, Aditya, Rahul, Bhakti), the assistance that is forthcoming is really fantastic. Replies are fast and follow-ups are immediate if the reply creates another question. Glen is very friendly and is never rushed in phone calls. It's a pleasure chatting and can veer off into general life as well as my requirements for the software.

Being a small practice, buying credits is more cost effective and the software is complete, clear and easy to move around. I particularly like that when I change final accounts, the adjustments are automatically carried through into the tax returns (which I've not had before anyway).

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

I had to contact Nomisma today and was…

I had to contact Nomisma today and was helped by Anchit who was fantastic! He was extremely patient and took the time to listen and walk me through uploading my receipts and submitting my VAT return. This was a very good and positive experience and I was very happy with the service.

March 7, 2023
Unprompted review
Rated 5 out of 5 stars

Aditya is brilliant and very patient…

Aditya is brilliant and very patient human. He supported me from start to finish with all issues we had with our opening and closing balance ensuring it matches our bank statement. I have never met a customer service that close to the man. He is composed and professional. always there when you need him and give you time to express yourself. He is a God sent from heaven and has helped me secured my job within the organisation. I can not thank him enough for what he is done for me the last 2 weeks.

February 27, 2023
Unprompted review
Rated 5 out of 5 stars

Love Nomisma…

The support team are very quick in replying to queries and are very knowledgeable. I really love Nomisma, after using Sage for many years it has been a learning curve but the team at Nomisma have helped me every step of the way. I would highly recommend.

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

I'm an old chap and computers are not…

I'm an old chap and computers are not my best friends. My memory is going BUT the help u get from Nomisa is 2nd to none. As it is there software is brilliant but I being old it takes a bit longer to understand. Despite my incapability, the staff are very professionals and conscientious. I will be failing in my own professionalism if I don't mention Anchit. I've no words to say about him or hiw to thank him. He is beyond professionalism.

February 6, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service

I signed up for Nomisma in March 2022. Despite numerous contact to my Account Manager, who only ever seems to send me marketing material, as of 20/12/2022, I am still unable to use the software! All too often I cannot even log!! You have to wait far too long for the one-time password to be emailed and when you do eventually get it and enter it, you then get a message to say you have successfully logged out. It has only been on a rare occasion I have been able to log in. I am still waiting on responses to my queries made earlier in the year, which has meant that I have paid for subscriptions that I cannot use.

December 20, 2022
Unprompted review
Rated 5 out of 5 stars

Nomisma for any size business

Nomisma is a user friendly, easy to use accounting software, a solution for all that a business needs, sunmitting VAT returns ( MTD enabled), preparing and submitting of final accounts, Payroll and CIS linked to bookkeeping, self assessment tax returns.
A highly recommended software for any size businesss and accounting practices with great support team.

November 29, 2022
Unprompted review
Rated 4 out of 5 stars

User care and support makes up for the product

Software itself isn't always very intuitive but Product Support is great - very responsive and helpful, and all advisors and account managers I have ever interacted with really care about users having a positive experience and welcome feedback and suggestions.

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

Payroll

my new client wanted to move away from her current payroll provider. Rahul from Nomisma did all the data migration for us and we were able to carry on without interruptions. I also can't praise Aditya enough- he is helpful and knowledgeable.
I am giving 5 stars because you even get a follow-up call. Great accounting and payroll provider

November 25, 2022
Unprompted review
Rated 5 out of 5 stars

Improve productivity with Nomisma

Great software for us which helps us immensely with productivity. Being a new software there are some glitches every now and then but then always quick to respond and fix. Excellent customer service as well

November 16, 2022
Unprompted review

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