Non-stop dogwear Reviews 5,161

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The products here not only look fantastic, they are high quality and really durable two. I picked two harnesses up at a fancy dog store, nearly died at the price initially. But they felt inc... See more

Company replied

Rated 5 out of 5 stars

Amazingly fast shipping and excellent product. The product fit exactly as expected, and the guides on the website helped me get the perfect measurements. I have a longer dog (standard poodle) so it wa... See more

Company replied

Rated 5 out of 5 stars

BEST HARNESS EVER: Rock Harness LONG. Fits my Malamute perfectly, snug, secure, perfect for walking and bike and scooter joring. I use the light loop and the HANDLE constantly. Put his Labels on... See more

Company replied

Rated 5 out of 5 stars

The carabiner seems to be dyed in something that rubs off on my dog. He has a white coat that has a dark gray spot left behind from the clip. I love the features suck as adjustable handle clip and b... See more

Company replied

Company details

  1. Pet Store
  2. Outdoor Sports Store

Written by the company

Our purpose is narrowed down to one sentence “release your dogs potential” this sentence reminds us WHY we do what we do, – why we strive to make the best dog equipment. We want to help you and your dog “release the potential”. Across all breeds, all activities and all settings we strive to be the best facilitator of equipment. Will it be to shave of seconds in a race or chasing down a frisbee, our equipment will maximise the activity. We know that an active dog is a happy dog and a happy dog means a happy owner.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 81% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Very fast shipping

Very fast shipping. Great fit and good quality. Definitely happy with purchase

May 10, 2024
Non-stop dogwear logo

Reply from Non-stop dogwear

Hi Nilay,
Thank you for giving us a review!
Stay active together 🐾️

Rated 5 out of 5 stars

Delivery very quick and efficient…

Delivery very quick and efficient really brilliant.
On a different point I followed the size guide for my training vest and it fits perfectly.

May 9, 2024
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Reply from Non-stop dogwear

Hi Claire,
Thank you for giving us a review!
Stay active together 🐾️

Rated 5 out of 5 stars

Best dog gear i've ever got!

Best dog gear i've ever got!! The sizing chart truly made it perfect for my mixed vizsla who was struggling to find a harness at it's size.
Overall very good quality & immediate shipping.

May 6, 2024
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Reply from Non-stop dogwear

Hi Sophia,
Thank you for giving us a review!
Enjoy your new gear 🐾️

Rated 3 out of 5 stars

Shipping air across Europe

2 line harnass buckles ordered. I trusted this would fit in my mailbox, but DHL called me and we had to inprovise delivery at work. It turned out that the buckles were shipped in a box way too large for the mailbox. The buckles were not wrapped in any other way, just dumped in the box and so I paid something like 15 Euro to ship air across Europe, very silly.
Otherwise the buckles are fine and will surely get me another 4 or 5 years out of the line harnass, which is an absolutely fine product.

May 8, 2024
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Reply from Non-stop dogwear

Hi Ray,
Thank you for giving us a review!
Stay active together 🐾️

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Great quality

April 26, 2024
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Reply from Non-stop dogwear

Hi Steve,
Thank you for giving us a review!
Stay active together 🐾️

Rated 1 out of 5 stars

The harness is great but it’s dyed my dogs fur pink

The harness is great, however, its dyed my springer spaniels fur pink. I’m sure this is not supposed to happen?

May 5, 2024
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Reply from Non-stop dogwear

Hi Helen,
Thank you for giving us a review! We are sorry that you had an issue with one of our products. I would recommend to fill in our warranty form and we'd be happy to help you. You can find the form here: https://support.nonstopdogwear.com/hc/en-us/articles/10404940120348-Register-a-claim
Stay active together 🐾️

Rated 5 out of 5 stars

Great quality

Great quality, and fast shipping as always.

May 1, 2024
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Reply from Non-stop dogwear

Thank you for giving us a review!
Stay active together 🐾️

Rated 3 out of 5 stars

Good product and quality but the velcro…

Good product and quality but the velcro stripes are too short. Dspsit being the largest size it nearly does not fit my dog... Who's not that big (36k)...seems like a design problem

May 6, 2024
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Reply from Non-stop dogwear

Hi Carlos,
Thank you for giving us a review! The velcro on the Protector life jacket does not necessarily have to be closed, since the buckles are strong enough. It is mostly an addition for very slim dogs. If you have more questions, feel free to reach out to our customer support team: support@nonstopdogwear.com
Stay active together 🐾️

Rated 5 out of 5 stars

Very professional and efficient…

Very professional and efficient after-sales service.
My questions were answered quickly and accurately, and I was offered a voucher to replace a faulty product.
Quick delivery of products.
Thank you for your products and your professionalism

May 4, 2024
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Reply from Non-stop dogwear

Hi Aline,
Thank you for giving us a review!
Enjoy your new gear and all the upcoming adventures with your dog 🐾️

Rated 5 out of 5 stars

Great Customer service

We have ordered multiple times now at Nonstop because we love their products. Especially the bungee leashes are great! They are one of the best ones we have tried yet. But to us the customer service is also very important. And we did not get disappointed once with Nonstop. We always got very fast answers and help with our problems! So we totally would recommend them!

May 4, 2024
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Reply from Non-stop dogwear

Hi Britta,
Thank you for giving us a review!
Enjoy your new gear and all the upcoming adventures with your dog 🐾️

Rated 5 out of 5 stars

excellent customer service

The carabiner seems to be dyed in something that rubs off on my dog. He has a white coat that has a dark gray spot left behind from the clip. I love the features suck as adjustable handle clip and bungee lead though.

Edit- the team reached out and was super helpful in identifying the issue. I updated the review to reflect their excellent follow up customer service and commitment to their products.

March 16, 2024
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Reply from Non-stop dogwear

Hi David,
Thank you for giving us a review! I would recommend to fill in our warranty form: https://support.nonstopdogwear.com/hc/en-us/articles/10404940120348-Register-a-claim
As soon as we have all the information, we will be able to replace the product for you.
Stay active together 🐾️

Rated 5 out of 5 stars

The protector life jacket is AMAZING

The protector life jacket is AMAZING! I love that its thin and lightweight enough for my dog to run in and still support him when he swims. He is also still able to dive in the water if he wants to pickup his ball without being restricted by the jacket.

I have a schnauzer that is OBSSESED with water and he's fearless so every time we go to the dog pool he would shoot ahead and just jump into the water. We let him wear the jacket from home since we can attach him to his dog seat and leash. This reduces the amount of things he has to wear to the dog park since he doesnt really need a harness.

May 5, 2024
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Reply from Non-stop dogwear

Hi Cindy,
Thank you for giving us a review!
Enjoy your new gear and all the upcoming adventures with your dog 🐾️

Rated 5 out of 5 stars

Would recommend.

This company is great. The harness we purchased from them is good quality and looks comfortable on our dog. I emailed them a few times to ask questions, and they were very helpful and quick to reply.

April 30, 2024
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Reply from Non-stop dogwear

Hi Marc,
Thank you for giving us a review!
Enjoy your new gear 🐾️

Rated 5 out of 5 stars

Quick delivery

Quick delivery, product high-quality

May 2, 2024
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Reply from Non-stop dogwear

Hi Martha,
Thank you for giving us a review!
Stay active together 🐾️

Rated 5 out of 5 stars

Quick delivery

The product was shipped quickly and arrived much sooner than expected.

May 5, 2024
Non-stop dogwear logo

Reply from Non-stop dogwear

Hi Allison,
Thank you for giving us a review!
Stay active together 🐾️

Rated 5 out of 5 stars

Great Product, Great Service

The harness is extremely well made. And I received it so quickly! Also, when I contacted customer service with a question, they responded right away.

May 4, 2024
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Reply from Non-stop dogwear

Hi Alyson,
Thank you for giving us a review!
Enjoy your new gear 🐾️

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