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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its effectiveness in improving memory, focus, and overall cognitive performance, with many noting a significant positive impact on their daily lives. People also appreciate the quality of the product, often highlighting its pleasant taste and the absence of artificial flavors or side effects. The user experience is generally described as smooth and easy, especially when integrating the product into daily routines. However, some customers were not happy with the ordering process, finding it confusing due to multiple offers and difficulties applying discounts. There were also instances where people received incorrect items, experienced issues with product quality such as wet or clumpy powder, or faced unexpected charges. Additionally, some reviewers felt the product was expensive.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the product for... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process easy and fast, with... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the product's effectiveness, noting... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease of navigation on the... See more

Price

Customers consistently express dissatisfaction with pricing. Many reviewers report unexpected charges, such... See more

Based on these reviews

Rated 4 out of 5 stars

Overall the order process was easy a little confusing at the end when they provided more special offers but easily fixed by their staff through email. Yet to receive the order but it should arrive any... See more

Rated 4 out of 5 stars

I’ve only used Pro for a couple of weeks now. I had previously used Advantage about eight months prior. Pro has provided better memory and overall cognitive performance and I will be using this as lon... See more

Rated 4 out of 5 stars

Love the product despite being expensive, but too many annoying add on windows that don’t make sense. Also, I had a discount code, but ordering process didn’t give me a way to apply it.

Rated 5 out of 5 stars

Getting started in the mornings felt almost impossible. I genuinely look forward to mixing it up. Both of us have been feeling better since we started using it. Love the effect of combining Advantage... See more


Company details

  1. Vitamin and Supplements Store

Written by the company

Noobru™ was the brainchild of serial entrepreneur and bio-hacking enthusiast Martyn Cook. After years of using various supplements, Martyn became sick of downing countless capsules each day just to achieve his ultimate stack. He hated that the process was unenjoyable - especially when the effects weren't. It didn't feel right. After all, we take tablets when we're sick right? Not when we're healthy! There had to be a better way. A simpler, more enjoyable one. That's how Noobru™ was born. After months of testing, tasting and trialling - our stack was created, in a tasty powdered form - to allow you to simply add to water and drink! Say goodbye to forcing down 10 battery sized capsules 3 times a day! Everything you need is in one serving of Noobru™.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 84% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

I ordered Noobru Advantage on 18 March…

I ordered Noobru Advantage on 18 March . You have had £104 from me. No sign of the order. Many apologetic emails. Not interested. Want my order.
I live in Hungary. Order No. 3185815
Have since heard from Olga with a tracking link.....thankyou, she deserves a medal.....although the parcel is not yet in transit.
It is now 29 March....and still the product is not in transit. I am disgusted with this lack of service.

March 26, 2026
Unprompted review
Noobru.com logo

Reply from Noobru.com

Hi Kate,

Thanks so much for your feedback, although it's a real shame we've somewhat missed the mark for you.

We've been in touch with you just recently and we believe we've managed to sort things out, it looks like there was a delay in the tracking email being sent to you but we should have shared this with you now.

Hopefully we've managed to ensure everything is now to your liking, but if there's anything else we can do at all please just get back in touch to let us know.

Kind regards,

The Noobru Team

Rated 5 out of 5 stars

Better clarity, better sleep...

I compare using Nubroo to that feeling when you put your glasses on after just having cleaned them! Like a realisation that things are just brighter and clearer. My energy is good, sleep soundly and don't get mid afternoon slumps. At 55, happy with that!

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Noobru for mam


Dear Chris,

Best drink for my mam
My mam has been using the noobru advantage drink for a few weeks now and I can already see the difference she is getting old and was starting to lose her memory and has signs of early on set dementia I moved in with her to give her full time care a few years ago but I mean it this miracle drink is working for her she's more alert in the mornings the conversations are more fluid and she is not getting muddled as often so thankyou noobru godbless ..Chris and Patricia (my mam) from Dublin Ireland ❤️

February 12, 2026
Unprompted review
Rated 2 out of 5 stars

Much too expensive for a product that has provided no benefit

I have been using this product for three months and do not see any improvement in my memory or my energy level, none. And for $107 for a three month shipment I’m just not sure it’s a good investment of my cash.
Also, over the last few weeks as my supply was getting lower, I’ve been getting reminder emails about ordering more supplies way too often! Multiple emails per week, even though I was on a subscription renewal. Not happy about that either.

February 28, 2026
Unprompted review
Noobru.com logo

Reply from Noobru.com

Hi PJ,

Thank you so much for leaving us a review, although it's a huge shame to see there's areas we've let you down on...

It would be great to have a bit more of a conversation around your experience with using Noobru, like your routine and daily structure, as there may be some work we can do around getting much more out of the active ingredients. We've requested more information, so if you wouldn't mind responding to this we'll see what we can do for you.

In terms of the reminder emails, that's incredibly helpful to hear - we're always looking to improve the customer experience, so knowing where we've gone wrong gives us a nudge in the right direction. You certainly shouldn't have received multiple emails within the week, so we'll look to try and tweak this moving forward.

I'm so sorry your first experience with us was a little way off where we'd both like it to be, but I'm optimistic we can really get things back on track in the near future!

Looking forward to hearing from you soon.

The Noobru Team

Rated 5 out of 5 stars

I can actually think to do my job

I can actually think to do my job
Oh man! Hitting my 60’s sure came with some struggles. One being the ability to think. The struggle to remember anything. Think through normal things as an accountant. Advantage has helped me tremendously with all that. I won’t go without it now.

February 28, 2026
Unprompted review
Rated 1 out of 5 stars

Beware of subscriptions

We ordered noobru and the first shipment was okay. So the second time we ordered it the powder in the packets was all clumped and we couldn’t pour it out. I called customer service and they told me to sort out the two hundred packets I had ordered and return the defective ones. I told them I would not take the time to go through all the packets so I did return them for a refund. I just was charged another $200 and they shipped me 200 more packets that I did not order. I had cancelled my auto refill when I spoke with their customer service but they refilled it anyway.? I do not like companies where the ordering defaults to a subscription and you have to jump through hoops to cancel it.

January 30, 2026
Unprompted review
Noobru.com logo

Reply from Noobru.com

Hi Paul,

First of all, thanks so much for reaching out and for highlighting the issues with your subscription and original order. It's such a shame we were so far off the mark, but hopefully after having spoken to us things are now settled and resolved for you!

Just to be clear, I'm pleased we were able to organise the return of the original order, it certainly sounds like this was the right resolution for you in the end. We did want to offer a replacement for anything you felt wasn't up to scratch to make up for the original issue, but I can see why this didn't work for you.

In terms of your subscription renewing, there is two things going on here:

- We cannot see any previous communication referencing or requesting a subscription cancellation. We would always follow through with a cancellation request if we're asked, but there's multiple options you have to take advantage of including a pause or a reduction in quantity. From the looks of it, you set yourself up for a subscription that renewed once every 3 months, and this is what happened on the second order.

- We absolutely do not try to make managing your subscription difficult. We've dedicated an entire management portal to adjusting your subscription on our website: www.noobru.com

If there is anything that we can clarify at all on managing your subscription (which now looks to have been cancelled), please don't hesitate to reach out and ask. It would genuinely never be an inconvenience or an issue.

We do hope to one day see you return, but if there's anything else we can do you know where to find us!

The Noobru Team

Rated 5 out of 5 stars

This product has helped me with recall

This product has helped me with recall, focus and generally being more alert and aware. I would highly recommend it. I'm on my 4th box. I'm a senior citizen and often forgot why I went into a room or where I left my phone, keys etc. Since taking Noobru this has very definitely improved.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

I did not purchase noobru

I did not purchase noobru. You placed the purchase for me, without my authorization. STOP IT!!!

January 23, 2026
Unprompted review
Noobru.com logo

Reply from Noobru.com

Hi Barbara,

We've had to request a little more information as we cannot find an order or account with the what you've provided here.

Just to reassure you we can NEVER place an order on your account without your permission. We'd love to dig into what's happened here, so please either give us a call or drop us an email on hello@noobru.com and we can get things back on track.

The Noobru Team

Rated 5 out of 5 stars

Seems to be working

Seems to be working, I've noticed if forgetting something, that I can recall it quicker, where as before I would retrace my steps to where it initially entered my head to remember it, so something's working, cheers all at Noobru.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered from these guys about a year…

I ordered from these guys about a year ago and I couldn’t find where I could write a review… I saw the name come up when I was researching memory supplements.

First it took almost a month before I got the packages and when I did they were hard powder. I was very disappointed. Then on top of that, it didn’t work. I do not recommend this product.

May 31, 2025
Unprompted review
Noobru.com logo

Reply from Noobru.com

Hi Adorn,

Thank you so much for leaving a review, although it's a real shame to see we missed the mark for you!

Your order certainly shouldn't have taken a month to arrive with you and that's disappointing to hear. Are you certain the delivery itself was delayed? We'd love to investigate what's happened there.

In terms of the hard powder, that also doesn't sound right - the powder should free flowing, although we have heard of instances where the sachets are either compressed or affecting by humid conditions when stored away at home. The effectiveness should not be affected, but it can prove a little more difficult to mix into your water.

We'd like the opportunity to put things right, however, so please do reach out to us directly on hello@noobru.com and we'll see what we can do. Please reference this Trustpilot conversation and we'll pick things up from here.

Looking forward to speaking to you soon,

The Noobru Team

Rated 5 out of 5 stars

Really, Really Good

I not only love the flavor, it also works! I’d tried another company’s product, and it actually made me worse. So I researched different products, and this one seemed to be #1. I tried it, and I use it everyday and it boosts my brain - both memory and focus, as advertised! I definitely and highly recommend this product!

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Charging for shipments I didn’t order.

I have used this product for years. I had a horrible time setting up the annual renewal in November and was concerned about future orders because of the difficulty in placing the order. They assured me my fears were unfounded and then roughly 3 months later they have charged my credit card $300+ for another annual shipment.

January 4, 2026
Unprompted review
Noobru.com logo

Reply from Noobru.com

Hi Karen,

What a shame to hear there's been an auto renewal for your subscription you weren't intending for. Please don't worry, whilst we completely understand there can be a little confusion around subscriptions, we should be able to put this right without an issue.

First of all, we have received your emails and placed your renewed order on hold whilst our team works their way to getting back in touch with you. We're justing getting through a bit of a backlog from the holiday season! If we need to cancel this order for you, we will.

We took a quick look back at your previous communication and orders with us, and whilst you did ask about subscription discounts in early December, at that stage you did not have a subscription with us - it does look like we clarified the questions you asked in that email too, including directions on how to adjust the subscription frequency once you had one with us.

It then looks like you placed an order, subscribed to regular orders with us on a 1 month basis, but did not adjust this to your preference. You can do so now, here: https://vip.noobru.com/login

We'll pick up the line of communication by email, but please don't hesitate to reach out by phone in the meantime if you need a speedier answer.

The Noobru Team

Rated 5 out of 5 stars

Previous Dumbo re emerges

I was known as Dumbo as elephants never forget. Now aged 82 still working as haematology Technology consultant I have been enjoying Noobru for 3 years and my memory has continued to improve, on a recent vacation to the UK visiting my younger brother it become very clear how much family news he had forgotten and my memories were crystal clear.I enjoy Sudoku and he can usually finish extreme puzzles in half the time it takes me,this time I finished long before him so Noobru thank you.I would encourage anyone thinking about starting Noobru not to hesitate. I have discussed with my 2 GPs and orthopedic consultant and all 3 agreed it's a safe excellent product.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Oversold products!

You used numerous times for me to order more than I wanted or can afford. I am trying to get the order fixed now

December 30, 2025
Unprompted review
Noobru.com logo

Reply from Noobru.com

Hi Laurie,

Really sorry to hear you had an issue with over ordering! We'd hate to have made things complicated for you, so please don't worry, it looks like our best team are on it as we speak.

I can see we've now cancelled your original order you placed with us, and have since adjusted the items to exactly what you need.

If there is ever anything else you need adjusting or changing, please get in touch straight away. We're always more than happy to help out.

The Noobru Team

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