Noodle (formerly Care ADHD) Reviews 

Very friendly team. Gave reminders for appointments which helped a lot. Fast service

Original referral: 17th September 2025
Diagnosis: 19th Dec 2025
Titration app: 27th Aug 2026 *ECG requested
ECG/PO supplied: 1st September 2026 *GP confirmed normal.

Wait times for review of ECG were described as:

"a few weeks" on the 14th September 2026
"6 weeks" on the 23rd September 2026
"6-8 weeks" on the 7th October 2026.

I had to request the ECG from my GP, who very efficiently arranged and returned results and confirmed the results were normal within 48 hours. I subsequently supplied this information to the CARE ADHD team on the 1st September.

I have emailed and requested to know where in the queue I sit - if my file is sat with the cardiologist or in a Care ADHD administration queue? I have had no response to this request.

However, I wish to highlight that individual members of the Care ADHD team are always polite and helpful, my issue is with the inefficient management systems of the overall process.

Care ADHD made me feel understood and never judged during my assessment. The lady doing my assessment was understanding, supportive and made me feel safe. The assessment was quick and you are told if you have ADHD or not during the same assessment, which eases anxiety and there is no more waiting. I would definitely recommend this serve to others!

Very good, i am happy with the experience

Thank you so much for your service. It was quick and thorough

They were very fast to diagnose

Assessor:
Laura Bannerman was very nice to me and respectfull.

⭐⭐⭐⭐⭐ Excellent ADHD Assessment Experience

I had a really positive experience with Gary and her ADHD assessment service. Before my assessment, I was asked thorough questions, which gave me the opportunity to explain my experiences in detail and provide comprehensive answers. The whole process was very professional, straightforward and well organised.

Everything ran smoothly, with no delays, and I felt the process was handled with care and professionalism from start to finish. Gary made the experience clear and easy to follow, and I really appreciated how efficiently everything was managed.

I would highly recommend Gary and her company to anyone considering an ADHD assessment. Thank you for providing such an excellent and professional service!

Very quick turnaround and really polite and understanding assessor

It seems to be that writing a review on here is the only way to receive a response from this clinic. I have been waiting for titration since May 2026. Was told I would have an appointment at the end of July at the latest. Called in August and after waiting on hold for 3 hours, I spoke to a very unkind and uncaring woman on the other end of the phone who told me that the waiting times had been pushed and I *MIGHT* hear from them in November at the EARLIEST. Since that phone call, they have "updated" their telephone number. A number that they instructed me to save so that I did not miss a call. I have tried contacting you through the live chat, various social media sites, email and phone calls. Nothing. No response. I am disgusted with the lack of care or integrity. You have left me in limbo with no options to access help and support. Oh wait, your poor excuse for a receptionist told me about an app, that I have to pay £230 for and only have access for a few months. This situation has massively impacted my mental health in a negative way, and will soon cause me to drop out of University. Something I was hoping to achieve with more understanding of my brain and how I work. After reading these other reviews I am extremely concerned that we have all been scammed and this is not a real clinic, because what medical professional would conduct themselves this way? Avoid this clinic, they will not help you and they do not care.

I have been sending contact attempts to numerous emails at Care ADHD since the 30th September. I have been completely ignored on all counts. Every complaint I've had to raise against Care ADHD has been due to appalling communication, especially when they apparently support people with ADHD. Nothing has changed in the 12+ months I've had to try to get support from them.

I have no medication. Care ADHD have had my ECG results for 12 days. Absolutely nobody has contacted me and just completely abandoned me during Titration which is significantly unsafe practice.

Improvements need to be made ASAP.

Very good an excellent

Nhs pathway, applied for titration in May and have been chasing constantly, a flurry of questionnaires arrived so thought great its happening, phoned to ask when appointment will be to be told upto another 5 months!!!! We have been waiting since May and its now mid October. Really not acceptable as when we went on titration waiting list was approximately 12 weeks.
Do not use this company unless you want to be left on the waiting list for titration for upto 10 months.

Very professional and caring approach. Easy to understand and quick to give me feedback

Very through and informative, and prompt too!

I’ve just read another review with the same issues we are having. It’s just so frustrating when the wait times are so different, with some clients raving about how fast it is (the majority it feels like) and then to feel like your child must be at the bottom of a pile then, as we also started off the Right to Choose process in April.

Referral 28th April 2026
Accepted 22th June 2026
Sent an email to check they had everything they needed to then be told, oops, we missed a form, sorry!
Returned missing form on the same day, 3rd September 2026

…..Nothing at all since. I have emailed to check they now have everything but we still don’t know. We have been in limbo since June 2024 when we first started this journey with the NHS and it’s so depressing not being able to get your child any help.

I have no issue waiting, but it’s waiting blind all the time. Just a little communication, something as minor as ‘we haven’t forgotten you’, or ‘you are on a list longer than Santa’s gift list’ etc would make the process so much more bearable. It’s all about managing expectations. Please don't give unrealistic timescales for RTC if you can’t get anywhere near them to start with. Of course people are going to choose you with an estimated wait time of 4 weeks..

My experience with CARE has been really positive. Quick communication and a lovely clinician for my assessment.

Excellent communication with the assessor and made me feel very comfortable explaining me problems 🙂

Peter my assessor was amazing. Incredibly understanding, kind and his humour was infectious. I felt relaxed enough to answer his questions with relative ease. After the assessment, I felt relieved, happy and sad at the same time. If only I knew this was what I had when I was younger. Life could have been so different!!

Very helpful and understanding