noogleberry.com Reviews 231

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the products effective and appreciate the quality of the components. Many users report positive results and satisfaction with the system, often highlighting the product's functionality and the overall value for money. However, some people were dissatisfied with various aspects. Issues with product quality, such as defective silicone rings, leaking valves, or cups that don't hold suction, were mentioned. Delivery delays and problems with orders, including missing items or incorrect shipments, were also a concern for several customers. Additionally, some reviewers experienced slow or unhelpful customer service when trying to resolve these issues.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praise the high quality and effectiveness of... See more

Order

Users describe ambiguous interactions with order fulfillment. While some customers report correct and quickly... See more

Quality

Customers consistently note ambiguous experiences with quality. While some reviewers praise the high quality... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast deliveries and... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I wish the airlock worked better.... my suggestion get two guns as the suction stays full if hose stays attached... two guns would also allow better control of each side... otherwise I am starting to... See more

Rated 4 out of 5 stars

Their product is unparalleled in function, however the silicone rings do not last very long. I’ve had to replace them twice this year. Every time I order them, they are out of stock and there is a s... See more

Rated 4 out of 5 stars

I love the contoured air lock system and I am having results. Consistently is key. I ended up buying 2 systems so have a pump for each breast which works really well for me. I’m considering another si... See more

Rated 4 out of 5 stars

Customer service is not great. Takes ages to get a response and my order was back ordered for two weeks, in which a representative said they sent an email saying that there would be a delay, but I nev... See more


Company details

Written by the company

health and beauty cosmetic devices and products


Contact info

3.6

Average

TrustScore 3.5 out of 5

231 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Above and beyond

You folks not only met my needs but went above and beyond by giving me more products than I had asked for to make sure it would all work an thank you!

July 5, 2023
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Reply from noogleberry.com

Thank you for your review

Rated 2 out of 5 stars

One of the gaskets was split upon…

One of the gaskets was split upon arrival; also, I ordered the set where the tubes can be disconnected once depressurized and the cups lose compression immediately once disconnected. I never received any response for my support request.

May 4, 2023
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Reply from noogleberry.com

Hi, I am sorry to hear this. Please can you send us the email again as we have not received anything from yourself. We will reply as soon as we can and get this issue sorted quickly for you. Please send the email to sales@noogleberry.com

Rated 1 out of 5 stars

The machine is not working properly

The machine is not working properly.
It is not worth buying. I will not recommend it to anyone.

May 4, 2023
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Reply from noogleberry.com

Sorry to hear this. We have not had an email or any correspondence from you regarding the system not working. Please can you email me sales@noogleberry.com with what the issue is and we can get the system working for you.

Rated 3 out of 5 stars

Better now, used to be Mostly dissatisfied!

I placed my order on March 11, 2023. I ordered cups with the air lock valves and foam rings. The foam rings still have not arrived and every time I contact their customer support, they just tell me that they are out of stock and that the foam rings will be sent as soon as they come in (seems to me they need a new supplier of foam rings as they've been "out of stock" since my order was shipped. Also, one of the air lock valves does not hold air, and I cannot get anyone to respond with a way to fix or replace the valve, so I spent extra money for a system that is not working?

Edit: No sooner did I post this review than I was contacted by the vendor telling me that they got the items I was missing in stock, and those items will be shipped tomorrow because today is a bank holiday. They also said they will be sending a replacement air valve to help with the one that is leaking. This review started out as a one star, but I'm willing to give a couple of extra stars as it now appears that they are trying to make things right for now.

March 11, 2023
Rated 5 out of 5 stars

Great

Great! Fast shipping and reliable customer service.

April 2, 2023

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