If this is the company I ordered the crochet book and other things plus mystery box, I haven’t received the things I ordered and I was sent a pdf and have no way to print it.
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Was easy to track and the socks are so comfortable, that I immediately ordered another set of 4 upon receipt and trying them on. Love the socks!!!
Was about to purchase based on a Facebook ad. Then I came here an witnessed the nightmare of reviews. This company cant even ship their product timely. Forget it. Back to Bombas. Pretty embarrassing h... See more
Easy ordering & quality product. I did receive an invoice from FedEx for shipping charges $26? Is that fraud or a real bill?
Company details
Written by the company
Nook and Stitch began with one simple goal. We wanted to create socks that actually make a difference in how people feel every day. After years of selling different styles, one product stood out above everything else. Our orthopedic sneaker socks. Customers kept telling us how much relief, comfort, and support they brought to their feet during work, training, or daily life. So we listened. Today, Nook and Stitch is fully dedicated to perfecting orthopedic sneaker socks. Nothing else. No distractions. Just one product that we believe can improve the way people move, walk, and live. Every pair is designed with smart padding, breathable materials, and supportive knitting that helps reduce strain and keeps your feet comfortable from morning to night. Whether you are active, on your feet all day, or simply want a better level of comfort, our socks are made to support you. Nook and Stitch is built on care, quality, and real feedback from real people. We grow by listening to our customers and improving constantly. Thank you for being part of our journey as we focus on creating the most comfortable orthopedic sneaker socks you will ever own.
Contact info
London, United Kingdom
- +44 7446 114644
- info@nookandstitch.com
- nookandstitch.com
3.3
Average
23 reviews
Replied to 28% of negative reviews
Typically replies within 1 month
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Reply from Nook&Stitch
Hi Mike,
Thank you for your feedback. We’re sorry to hear your order delivery was slow. We always aim to ship orders on the same day they are placed, but during busy periods like the Christmas season, high order volumes and occasional weather disruptions can sometimes cause slight delays with the carriers.
If there’s any issue with your order or you need assistance, please contact our support team and we’ll be happy to help.
Kind regards,
Nook&Stitch Support Team
Didn’t get the order and still waiting…
Didn’t get the order and still waiting I placed the order mid December her it is January 5
December 15, 2025
Reply from Nook&Stitch
Hi Najwa,
Thank you for your feedback. We understand your concern and appreciate you sharing your experience as a valued customer.
We would like to clarify that your order, placed in mid-December, was shipped on the same day of the order, as per our standard commitment. Our records also confirm that the order has since been successfully delivered.
During the Christmas season, high order volumes can sometimes cause slight delays, which may have affected the timing of your delivery. If there was any confusion or issue with receiving your order, our support team would have been happy to assist.
If you have any remaining concerns or need further help, please feel free to reach out to us directly.
Kind regards,
Nook&Stitch Support Team
Haven’t got them yet!
December 12, 2025
Reply from Nook&Stitch
Hi Timothy,
Thank you for your feedback. We understand your concern. According to our records, your order was shipped on the same day it was placed and has already been successfully delivered.
During the Christmas season, high order volumes can sometimes cause temporary confusion with deliveries. If you have any issues with your order or need assistance, please contact our support team and we’ll be happy to help.
Kind regards,
Nook&Stitch Support Team
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