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I was charged for two memberships was…
I was charged for two memberships was not told i was even being charged for one when I went in on site to do online chat started chatting with someone about the charges and all of sudden they vanished I did however got an email saying they would reimburse my credit card for the two charges of the two memberships of 53.74 each as long as I wrote this review bit if I dint do it that this wouldn't be done now it will be done in 2 to 7 business days let's see if this happens
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