Noom Reviews 66,458

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,624 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the app's ease of use and its effectiveness in supporting their health and weight loss journeys, providing valuable tools and guidance. Many appreciate the personalized coaching, responsive medical staff, and comprehensive support system, which includes learning components and daily lessons that foster healthy habits and a positive mindset. The program is often praised for its thoughtful and customized approach, helping users achieve their weight loss goals and improve their relationship with food. However, some customers also noted issues with the app's food scanning tool, finding it unreliable and inconvenient for tracking meals due to unrecognized barcodes and measurement conversions. A few other people also felt that the customer service was disappointing, citing unhelpful responses and concerns about the product's condition upon delivery. Additionally, some reviewers expressed doubts about the efficacy of the medication provided and its lack of noticeable effects.

What people talk about most

User experience

Clients share positive opinions on user experience, with many finding the app easy to use and helpful for... See more

Product

Reviewers mention positive feedback about the product, with many finding it effective for weight loss and... See more

Application

Consumers find the app to be a positive and supportive tool, with many praising its ease of use, helpful... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the extensive support and... See more

Staff

People report positive experiences with staff, highlighting the responsiveness and support from care teams,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I joined Noom to reset my mindset. I was stuck in a cycle of bad habits and noom helped me reset those practices. I feel very well supported by the learning componenet associated with the app along... See more

Company replied

Rated 5 out of 5 stars

Noom has been an amazing experience for me. The program, the coaching, and the app all work together in a way that actually makes healthy habits stick. I feel supported, motivated, and more in control... See more

Company replied

Rated 5 out of 5 stars

Noom Med has been a fantastic tool for my weight loss journey. The app made it incredibly easy to track everything in one place—including my weight, food, and exercise. It really helped guide me throu... See more

Company replied

Rated 5 out of 5 stars

Noom is a fantastic place to not only track your calories, but stay highly motivated to keep your goals. It's informative without being pushy. It has helped me immensely in keeping track of how many c... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Online Pharmacy
  3. Online Prescription Medication Vendor
  4. Pharmacy
  5. Weight Loss Service

Written by the company

We’re a consumer-led digital health company that helps people live healthier, happier lives. Through a combination of psychology, technology, medication and human coaching, our platform has helped millions of our users meet their personal health and wellness goals.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

66K reviews

5-star
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No history of asking for reviews

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Rated 5 out of 5 stars

I loved noom

I loved noom, it's so easy and the doctors are really helpful, i liked being able to do it with family and friends and have so many recipes to try as well.

June 8, 2026
Unprompted review
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Reply from Noom

Love hearing this, Tiffany! We’re so glad you enjoyed the support, recipes, and sharing the journey with family and friends.

Rated 5 out of 5 stars

Noom has helped me loose 20 lbs

Noom has helped me loose 20 lbs. I could never have done this without the GLP1 and the support of the Noom app. I had a not so healthy diet of mainly carbs. The medication completely curbed my cravings and the app helped me make smart choices. I would highly recommend trying this program.

January 12, 2026
Unprompted review
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Reply from Noom

We love to hear that Noom has made you more mindful of your eating habits, Debby! Keep up the amazing work!

Rated 5 out of 5 stars

When you thought hope was gone, Noom brought it back

Everything has been pretty good right now. I'm still early on I to my journey but nothing previously had worked. I have a complicated medical history that makes most options harder to use or rely on with little to no effect. Then other brands want to charge more and makes it difficult to even start. With Noom they have been able to start at a lower price for easier planning for funds and I have seen results that I hadn't seen with other previous options. Some of those I had used for years with no change but with Noom and a little over 60 days in, I have lost a little over 13 lbs and have seen a huge difference with swelling and pain. I recommend Noom for anyone else who has ran into same issue with other products and companies.

June 8, 2026
Unprompted review
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Reply from Noom

We love to hear that you're finding success with the program, Rachelle! Keep up the great work!

Rated 5 out of 5 stars

Noom has a great program that kept me…

Noom has a great program that kept me accountable and helped me on the path to achieving my goals.

June 7, 2026
Unprompted review
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Reply from Noom

We are so happy you're enjoying the accountability that Noom provides, Gail! Keep up the great work!

Rated 3 out of 5 stars

The price is too high

The price is too high. I have used noom on it's original platform and it is a great program. It's a business and unfortunately at this time I cannot afford it.

June 7, 2026
Unprompted review
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Reply from Noom

Thank you for your feedback, Tracy! We appreciate your help in making Noom the best it can be!

Rated 5 out of 5 stars

Great

Great! Recommend!

June 7, 2026
Unprompted review
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Reply from Noom

That is what we love to hear, Brandy! Keep on Noomin’!

Rated 1 out of 5 stars

Not happy with experience.

Was charged multiple times for things I never ordered. When I saw on my credit card statement I immediately called and was told I missed the cancel deadline. How is there a deadline for something you didn’t order?? My access was immediately blocked so for more than $200 and less than a month of use I got nothing?
Update- I heard nothing so called again. Restored some charges and the account is back but still need to hear from someone.

May 25, 2026
Unprompted review
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Reply from Noom

We are so sorry to hear about the negative experience you have had, Tess. We have requested some additional information to help us find your account. When you have a moment, please respond to that request, and our support team would love to make this right.

Rated 5 out of 5 stars

Easy to understand

Easy to understand

June 7, 2026
Unprompted review
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Reply from Noom

This is what we love to hear, Kim! At a time when so many things feel complicated, we want wellness to be simple! Congratulations on all of your hard work!

Rated 5 out of 5 stars

The access you have to do many tools

The access you have to do many tools, resources and people that care about your success and challenges is something I haven't experienced with any other weight loss programs. So helpful and educational to support you changing your lifestyle instead of only doing it to lose the weight and have it only last for a very short time.

June 6, 2026
Unprompted review
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Reply from Noom

We're so happy to hear how much you've been enjoying your experience, Alysa! Thanks so much for being the best part of Noom!

Rated 5 out of 5 stars

Noom’s microdose program has been the…

Noom’s microdose program has been the easiest weight loss program I have used and the results are amazing

June 6, 2026
Unprompted review
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Reply from Noom

That's what we love to hear, Richard! Thank you so much for making us a part of your health and wellness journey!

Rated 5 out of 5 stars

Getting started with Noom is very easy

Getting started with Noom is very easy. The daily courses are short but great reminders to stay on track and keep working toward my goal. I love that they offer support if you want it.

June 1, 2026
Unprompted review
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Reply from Noom

We’re so happy to hear that you’re enjoying your journey with Noom! Keep up the amazing work!

Rated 1 out of 5 stars

Huge let down in service

For almost a week til now, I do not remember what it is called,some for neuropathy, I tried to get advised whats happened with my order :phone-box full,four emails with zero contact.
I paid as much as 258 zł and I will do something about this case until they refund my money fully.

May 29, 2026
Unprompted review
Noom logo

Reply from Noom

We are so sorry to hear about the negative experience you have had, Janusz. We have requested some additional information to help us find your account. When you have a moment, please respond to that request, and our support team would love to make this right.

Rated 5 out of 5 stars

The accountability daily helps to form…

The accountability daily helps to form permanent habits. That leads to a feeling healthier and losing weight.

June 6, 2026
Unprompted review
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Reply from Noom

We love to hear that Noom has made you more mindful of your habits, Patricia! Keep up the amazing work!

Rated 4 out of 5 stars

My overall experience with Noom was…

My overall experience with Noom was great.I only gave a 4 start because I had to quit the program after losing 41, pounds after over 8 months on the program (my goal was 50lbs). The cost was kind of killing me, but it was a great start to my weight loss journey at my age (46) and I have developed great habits from this experience. Thanks Noom.

June 4, 2026
Unprompted review
Noom logo

Reply from Noom

Thank you for sharing your journey, Terri! Losing 41 pounds is an incredible accomplishment, and we’re so glad Noom helped you build lasting healthy habits along the way. We appreciate your feedback and wish you continued success on your health journey!

Rated 5 out of 5 stars

Great app

Great app. Great support. It works.

June 5, 2026
Unprompted review
Noom logo

Reply from Noom

That's what we love to hear, Kent! Thank you so much for making us a part of your health and wellness journey!

Rated 5 out of 5 stars

The whole package!

The coaching, daily lessons, health analysis help me stay motivated and make life changing habits.

June 5, 2026
Unprompted review
Noom logo

Reply from Noom

It's fantastic to hear that Noom is providing you with so much motivation, Virginia! Keep up the great work!

Rated 5 out of 5 stars

Easy

Easy, convenient and effective

June 3, 2026
Unprompted review
Noom logo

Reply from Noom

Thank you so much for being the best part of Noom, Cynthia!

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