Noom Reviews 66,458

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,624 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the app's ease of use and its effectiveness in supporting their health and weight loss journeys, providing valuable tools and guidance. Many appreciate the personalized coaching, responsive medical staff, and comprehensive support system, which includes learning components and daily lessons that foster healthy habits and a positive mindset. The program is often praised for its thoughtful and customized approach, helping users achieve their weight loss goals and improve their relationship with food. However, some customers also noted issues with the app's food scanning tool, finding it unreliable and inconvenient for tracking meals due to unrecognized barcodes and measurement conversions. A few other people also felt that the customer service was disappointing, citing unhelpful responses and concerns about the product's condition upon delivery. Additionally, some reviewers expressed doubts about the efficacy of the medication provided and its lack of noticeable effects.

What people talk about most

User experience

Clients share positive opinions on user experience, with many finding the app easy to use and helpful for... See more

Product

Reviewers mention positive feedback about the product, with many finding it effective for weight loss and... See more

Application

Consumers find the app to be a positive and supportive tool, with many praising its ease of use, helpful... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the extensive support and... See more

Staff

People report positive experiences with staff, highlighting the responsiveness and support from care teams,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I joined Noom to reset my mindset. I was stuck in a cycle of bad habits and noom helped me reset those practices. I feel very well supported by the learning componenet associated with the app along... See more

Company replied

Rated 5 out of 5 stars

Noom has been an amazing experience for me. The program, the coaching, and the app all work together in a way that actually makes healthy habits stick. I feel supported, motivated, and more in control... See more

Company replied

Rated 5 out of 5 stars

Noom Med has been a fantastic tool for my weight loss journey. The app made it incredibly easy to track everything in one place—including my weight, food, and exercise. It really helped guide me throu... See more

Company replied

Rated 5 out of 5 stars

Noom is a fantastic place to not only track your calories, but stay highly motivated to keep your goals. It's informative without being pushy. It has helped me immensely in keeping track of how many c... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Online Pharmacy
  3. Online Prescription Medication Vendor
  4. Pharmacy
  5. Weight Loss Service

Written by the company

We’re a consumer-led digital health company that helps people live healthier, happier lives. Through a combination of psychology, technology, medication and human coaching, our platform has helped millions of our users meet their personal health and wellness goals.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

66K reviews

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No history of asking for reviews

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Rated 2 out of 5 stars

Noom Med - HARD PASS

im posting this review in hopes that if i’m even able to save one person from wasting their money than it’s worth it. after being with noom med for over a year i am still the same weight i started at. $5,400 down the drain for ZERO results. please do yourself a favor and find a different RX provider service. i’m sure there will be many posts saying how it actually did work for them yadda yadda. i wouldn’t believe those. and even if they are real, they don’t change my experience and the fact that i wasted $5400. seriously. save yourself and DO NOT use their service.

March 8, 2026
Unprompted review
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Reply from Noom

We appreciate you sharing your experience, Dean! We have requested some additional information to help us find your account. When you have a moment please respond to that request and our support team would love to look into this for you!

Rated 5 out of 5 stars

The program works

My care team stays in touch with me and gives me a lot of encouragement. All my questions are answered quickly, meds are shipped on time, and clearly labeled. The program is easy to follow and I’m excited to see consistent results.

May 30, 2026
Unprompted review
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Reply from Noom

That’s fantastic to hear, Jennifer! We’re so glad you feel encouraged and supported as you work toward your goals.

Rated 5 out of 5 stars

Easy

Easy. Supported. Clear instructions

May 4, 2026
Unprompted review
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Reply from Noom

Elizabeth, this is simple and powerful! So glad the program has felt easy, supportive, and clear.

Rated 5 out of 5 stars

Helps keep me on track

Helps keep me on track, the logging and food guide is very helpful,

May 30, 2026
Unprompted review
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Reply from Noom

Love that, MWH! We’re glad the logging tools and food guidance are helping you stay on track.

Rated 5 out of 5 stars

I appreciate how the app breaks goals…

I appreciate how the app breaks goals into manageable steps, making progress feel achievable.

May 30, 2026
Unprompted review
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Reply from Noom

That’s wonderful to hear, Elena! Breaking goals into manageable steps can make all the difference.

Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. I signed up for an hour at 10pm at night and with less than an hour I cancelled. Never used their product or received anything. But when I sent to cancel they said I would get a partial ( paid $140 said refund of $60). So wanted to charge me $80 for less than an hour. And when asked for supervisor, I was advised no one was able too. I fought with my CC company to get charges reversed. I did. I will absolutely never use them again

May 30, 2026
Unprompted review
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Reply from Noom

We appreciate you sharing your experience, Melissa! We have requested some additional information to help us find your account. When you have a moment please respond to that request and our support team would love to look into this for you!

Rated 5 out of 5 stars

Good experience

Goood experience

May 30, 2026
Unprompted review
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Reply from Noom

Thanks for sharing, Joseph! We’re glad you’ve had a positive experience with Noom.

Rated 5 out of 5 stars

Noom had me achieve my weight loss goal…

Noom had me achieve my weight loss goal and only two months. I am so grateful for Noom. I have 100% recommend noom to everyone. Noom is the most effective weight loss program, but also Noom is the most safest and healthiest weight loss program for your body and the most affordable. Thank you so much Noom for helping me reach my weight loss goal and also helping me maintain to keep my weight loss goal of over 30 pounds in only two months. I am so grateful for Noom and 100% recommend it for everyone to try. It is the best weight loss app and program with so many services and support that everyone must sign up and use noom!

May 29, 2026
Unprompted review
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Reply from Noom

Wow, thank you for sharing your success, Isabel! We’re thrilled to have been part of your journey and appreciate your recommendation!

Rated 5 out of 5 stars

services supported by Noom

All the services supported by Noom, their App and support care coordination was great. Very communicative daily and available. All communication was answered timely. I’ve enjoyed the experience so far.

May 29, 2026
Unprompted review
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Reply from Noom

Thank you, Lisa! We’re so glad you’ve enjoyed the support and communication from the team.

Rated 3 out of 5 stars

Great fun

Great fun, keeping track of the urgencies. Fun times and exciting monuments that this app brings to the health world. From tapping I did it and having that self-accomplishment to scrolling the new ways of breathing. This app is awesome but it doesn't count steps well so keep on trucking ;)

May 28, 2026
Unprompted review
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Reply from Noom

Love the enthusiasm, Nicholes! We’re so glad you’re enjoying the lessons, tools, and celebrating those wins along the way. Thanks for sharing your feedback about step tracking—we appreciate it!

Rated 5 out of 5 stars

Fantastic experience

Fantastic resources, support from coach and prescriber and easy to follow tips and techniques!

May 29, 2026
Unprompted review
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Reply from Noom

Love hearing this! We’re glad the resources, support, and guidance have helped make your experience a great one!

Rated 5 out of 5 stars

Wanted to try GLP and Noom supported me…

Wanted to try GLP and Noom supported me through my journey.

May 28, 2026
Unprompted review
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Reply from Noom

It's wonderful to hear that you are feeling so supported throughout your journey with Noom, Michael! Thanks for letting us help you find your healthy balance!

Rated 5 out of 5 stars

Love the Noom app!

Love the Noom app!

May 28, 2026
Unprompted review
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Reply from Noom

So happy to hear that, Alisha! Thanks for being part of the Noom community!

Rated 4 out of 5 stars

I loved the Noom App and everything…

I loved the Noom App and everything about Noom except for the medication. My doctor, care coordinators, and the support staff were wonderful—. Very caring and supportive. The information Noom provides is insightful and honest and I used it to grow and improve myself. My only regret is that the medication was tough on my system, especially the nausea. I wish there were a medication that provided the same benefits without the adverse side effects. I’d come right back to Noon and try again!

May 28, 2026
Unprompted review
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Reply from Noom

Thank you for sharing this, Elizabeth! We’re so glad you felt supported by the team and found value in the app and insights. We appreciate your honest feedback about the medication and wish you continued success on your health journey!

Rated 5 out of 5 stars

So far the whole process from enrolling…

So far the whole process from enrolling to starting the medication and using the app has been easy and that is very incouraging!

May 28, 2026
Unprompted review
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Reply from Noom

That’s wonderful to hear, Jen! We’re so glad the process has felt easy and encouraging from the start.

Rated 5 out of 5 stars

The Noom microdosing program is the…easiest and most effective program out there for weight loss.

The Noom microdosing program is the perfect program for me to lower my cholesterol and drop a few pounds. I have now lost over 11 lbs on my way to 25 lbs and my ideal weight for my height and body type.

May 28, 2026
Unprompted review
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Reply from Noom

That’s amazing progress, Rowan! We’re so glad the microdosing program has been a great fit for your goals. Cheering you on as you work toward that 25 lb milestone!

Rated 5 out of 5 stars

Noom med is incredible

Noom med is incredible! Truly a game changer and the only thing that helped me on my journey to better health. Too bad it’s so expensive.

May 27, 2026
Unprompted review
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Reply from Noom

We're so happy that Noom can be part of your wellness journey, Susan! Keep it up because you are doing great!

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