Noon clo Reviews 

62
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the comfortable fit and durable materials. Many people are impressed with the customer service, highlighting the helpfulness and quick responses from staff when dealing with orders and exchanges. The overall ordering process is described as easy and efficient, with many expressing their intent to purchase again. However, some customers also noted issues with sizing, finding items to be too small or having an unexpected fit, which sometimes led to exchange processes. A few other people also felt that the return policy could be improved, specifically regarding the cost of return shipping.

What people talk about most

Product

People report positive experiences with the product, often praising the quality, fit, and comfort of items... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the... See more

Order

Users describe positive interactions with order, with many expressing satisfaction and a desire to reorder... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the exceptional support... See more

Return policy

Reviewers highlight ambiguous aspects of return policy, with some customers reporting positive experiences... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a pair of cargo joggers which ended being too small for me. Sent Adam an email requesting an exchange and in a matter of days my exchange was sent out to me with Adam being very helpful throug... See more

Rated 5 out of 5 stars

I ordered the cargo joggers and the delivery was really fast. Unfortunately, they didn’t suit me, but I’ve got to say the quality felt great. I contacted Noon and dealt with Adam—he was super helpful... See more

Rated 5 out of 5 stars

The items themselves are excellent quality and great for casual or more formal wear I had an issue where I wanted to exchange for a larger size, however the size I wanted wasn’t in stock. I chatt... See more

Rated 5 out of 5 stars

Ordered Christmas present, received the wrong item so emailed and sent pictures of the incorrect item delivered. Adam organised the correct item I ordered to be sent out which was received the next da... See more


4.1

Great

TrustScore 4 out of 5

62 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.1

All reviews

(62)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An unknown company that popped up on my…

An unknown company that popped up on my Facebook feed.

Liked the look and fit of their cargo trousers. Price seemed more than fair.

Took a chance and love them! Got 4 pairs now in different colours!!!

Great quality, great price, great look……. Glad a took a chance in Noon Clo and highly recommend.

Great service too and a refreshing personal touch and response from “Adam” when I contacted Noon.

Highly recommend. 👊

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Christmas present

Ordered Christmas present, received the wrong item so emailed and sent pictures of the incorrect item delivered. Adam organised the correct item I ordered to be sent out which was received the next day, he also arranged for prepaid postage so I could sent the incorrect item back to them, very prompt customer service.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Cargos are a great fit and high quality. First time ordering, and will definitely be buying from them again.

November 27, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy - scam

Do not buy! They are ignoring my request for a return. Have had to initiate chargeback with bank. Do not believe positive reviews on here, especially when they mention how someone called 'Adam' is super responsive with returns and exchanges. You have been warned.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Easy exchange

Ordered a pair of cargo joggers which ended being too small for me. Sent Adam an email requesting an exchange and in a matter of days my exchange was sent out to me with Adam being very helpful throughout the process on guiding me how to send the items back and what to include. Will definitely order more in the future as it was an easy process and the cargo joggers and very comfortable and can easily be worn on a daily basis

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service as well as clothing!

This was my first time ordering from Noon. I received my parcel within a few days. The quality of the clothing was immaculate and I really loved the designs of the cargos I ordered. The size S was a bit too on the tight side. I emailed Noon to return and exchange, and received simple, easy to follow instructions in a friendly manner. I returned the products and within a couple of days, I received the desired size. It's clear this company put customer service above anything else. Keep it up Noon.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless exchange

The size I ordered was slightly smaller, I sent a request for the next size up and the exchange was seamless as can be. In the original order there was a card there to explain returns and exchange procedure as well.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! I messed up on my order but was able to get an exchange and the process was quicker than I expected. Really happy with the quality of the cargos I got, will definitely look to purchase from Noon clo again!

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Items, Even better Customer Service

The items themselves are excellent quality and great for casual or more formal wear

I had an issue where I wanted to exchange for a larger size, however the size I wanted wasn’t in stock. I chatted frequently via email with Adam, who was amazing in supporting me and gave me plenty of options including waiting for restock or getting a full refund.

He kept me up to date with accurate timelines and these were hit comfortably. The customer service I received is amazing and I will be using Noonclo again

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

The customer service with this company…

The customer service with this company is exceptional, I ordered the wrong size and they have been in contact the whole way through from returning to sending the correct size out to me. I wouldn’t hesitate to recommend them to anyone and the quality of the clothing is excellent

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered the cargo joggers and the…

I ordered the cargo joggers and the delivery was really fast. Unfortunately, they didn’t suit me, but I’ve got to say the quality felt great. I contacted Noon and dealt with Adam—he was super helpful and I received a full refund without any hassle. Definitely recommend!

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

i had too return some cargos

i had too return some cargos, Adam was brilliant in sorting this for me, quick reply’s on email just waiting for my new ones too arrive this week

September 26, 2025
Unprompted review
Rated 4 out of 5 stars

Purchased 3 cargo pants

Purchased 3 cargo pants.

Originally the size was wrong, so emailed Adam, who messaged back within the day and gave me the address to send back off. Got the new size within the week (it was bank holiday Monday). The pants are really good quality, will struggle to find the same kind of style elsewhere. The only criticism I have is the fitting. I am usually a medium but had to XL, but the length is still shorter then what I usually have. If there was an option to pick the size of the length the pants will be perfect. Overall happy with the clothes and service.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY! The product is misleading says jogger fit not skin tight super skinny fit. Spoke to a guy called Adam to return them I’ve sent them back and heard nothing back on my refund. AVOID AT ALL COST.

June 27, 2025
Unprompted review
Noon clo logo

Reply from Noon clo

Hi,

Thank you for your review.

Just to clarify, we accepted your return request, but we haven’t received the item back yet. We can only process a refund once the return has been received. If you’ve already sent it, please send us the tracking number so we can resolve this for you as quickly as possible.

Best regards,
Adam – Customer Service

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