No Ordinary Gift Company Reviews 

66
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

Beautiful unique gifts. Bought 2 personalised christening gifts. Only stress was they arrived separately so worried when only the first one arrived. Unfortunately the stress grew when their phone... See more

Rated 1 out of 5 stars

We ordered a custom table number on Etsy for our wedding. We ordered this on the 7th of June. Come the 24th of June, still no item or even a delivery tracking code - after having asked multiple times... See more

Rated 4 out of 5 stars

The gift I’d ordered from this company was beautiful but unfortunately the frame had been cracked during the delivery. There was an initial delay with my support email going to junk in error whi... See more

Rated 5 out of 5 stars

Ordered the personalised penguin bauble and within a few days it got despatched. Received it within a day or two. Item well packed. Beautiful ornament waiting to go onto our Christmas tree. Pleasure... See more

Company details

  1. Paper Store

Information provided by various external sources

Finding the perfect gift brings to life the connection you share with your recipient, capturing a moment or a memory really shows the thought and care that has gone into it’s choosing. We make sure our personalised gifts are not like other gifts. They’re each carefully crafted from memories, and thoughtfully assembled by hand in the UK so that you can give the perfect gift, made with love, especially for them.


Contact info

3.3

Average

TrustScore 3.5 out of 5

66 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(66)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Did not receive anniversary card I…

Did not receive anniversary card I ordered and no tracking reference details, number given so no way of tracking order. DO NOT BY FROM THIS COMPANY!

December 15, 2019
Unprompted review
No Ordinary Gift Company logo

Reply from No Ordinary Gift Company

Hi there,

So sorry to hear that you are dissatisfied with your experience and that your item wasn't received in time for your event.

This item was dispatched on time on the 10th December; however there is no update available for first class post to pass on until they attempt delivery - which they have yet to do.

This item was refunded in full with no dispute.



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