Not worth the cost
Reply from Nooro US
Hi Lena,
Thank you for reaching out to us. I really value you sharing your feedback, even though it’s brief. I can definitely relate to the disappointment of trying a product for your wellness and finding it's not good at all—that is definitely not the experience we want for you.
Please be assured that we are fully committed to helping you. After checking your account, I see your purchase happened exactly a year ago on June 4, 2025. Because this is outside of our 90-day money-back guarantee, we cannot process a standard refund, but we still want to find a way to support you and turn this experience around.
To discuss how we can best help, we will be contacting you directly via phone and email shortly to assist you further.
In the meantime, if you need any additional assistance, please don’t hesitate to reach out to us at wecare@nooro-us.com or call our line at 1-217-290-9938.
Best regards,
Nicky
Nooro Customer Care Team