Nordesthetics Clinic Reviews 966

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the professionalism and attentiveness of the staff. Many people appreciate the smooth and organized user experience, noting the high quality of care and excellent customer service provided throughout their journey. However, some customers also noted issues with aftercare, describing it as non-existent or insufficient. A few other people also felt that communication was slow initially, and some experienced dissatisfaction with the results of their procedures, particularly regarding healing complications and the company's response to these concerns.

What people talk about most

Service

Users describe positive interactions with service, highlighting the exceptional care, communication, and... See more

Staff

Clients share overwhelmingly positive opinions on staff, highlighting their professionalism, kindness, and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the entire... See more

Quality

People report positive experiences with quality, often praising the precision and skill of the surgeons,... See more

Customer service

Customers express high satisfaction with customer service. Reviewers consistently highlight the clear, kind,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The cleanliness, communication and care at Nords are second to none. I had a small concern a week post surgery and was seen by a doctor within 10 minutes. You can see a nurse (who will get the do... See more

Rated 5 out of 5 stars

Amazing from start to finish. Ieva my rep was always quick at responding and so efficient- always one step ahead and helped me co-ordinate my flights. The pickup to drop off the pre ops and surgery... See more

Rated 5 out of 5 stars

My 2nd time here at Nords. After my body surgery last year, This time I’ve had upper bleph and brow lift with Dr Urbonas. Absolutely another great experience. I developed a virus 5 days after op from... See more

Rated 5 out of 5 stars

I highly recommend Nords. All staff from front desk, nurses, drivers, masseuse and Dr.Eglė were amazing and really made me feel at ease as a young adult. The staffs customer service & care for patient... See more


Company details

  1. Plastic Surgery Clinic

Written by the company

Nordesthetics is a leading plastic surgery clinic for medical tourists in the European Union. A team of 15 plastic surgeons performs more than 3,500 plastic surgeries a year, welcoming around 80% of its patients from abroad.


Contact info

4.8

Excellent

TrustScore 5 out of 5

966 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I couldn’t fault my experience

I couldn’t fault my experience, the whole process has been faultless for me. Leva was my rep, she’s an asset to Nords, absolutely brilliant.

Dr Pajeda my surgeon, he is without a doubt my number one reason for recommending Nords. I am over the moon, he has done a perfect job. I still think how lucky I was to have had him, not only was his work faultless, he was very honest and helped settle my nerves at times I thought I’d pass out.

The ward was spotless, nurses were lovely and the reception staff were pleasant with me as I was them.

If I had to critique anything, it would be the Nords apartment beds, they aren’t great post surgery but that’s just my opinion.

I wouldn’t hesitate to go back if I needed to and I’d recommend to friends and family in a heartbeat.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with Nords clinic was…

My experience with Nords clinic was great. From leaving England, I was totally looked after by their team. My surgeon was absolutely amazing. He explained exactly what he was going to do and I felt very safe in his hands. The after care was great too. I am very pleased with the outcome of my surgery and I would definitely recommend them.

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Mummy makeover

My personal experience with Nordesthetics Clinic was amazing. It was my first visit to Lithuania and I was a little bit scared but I was really impressed by the service provided by Nordesthetics including transfers and accommodation. I am very happy with the result of my surgery (tummy tuck, breast lifting, liposuction) and I am looking forward to go there again for another surgery.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

A**** amazing can not recommend them enough

I couldn’t have asked for a better service or result, from start to finish the staff were amazing. Checking in on you once you’re home to. Very quick response to any of my enquiries. If you’re on the fence just do it. My only regret was not doing it sooner !!

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excepcional experience

I recently had Breast reduction at Nordesthetics, and I couldn’t be happier with my experience. From the moment I started to plan, I got all the information needed promptly and when I walked in, the staff was welcoming and professional, making sure I was comfortable and informed throughout the entire process. The clinic was clean and well-organized, which made me feel at ease.

The medical team was outstanding the whole way through, explaining the procedure and answering my questions. During recovery, they checked in regularly to ensure everything was healing properly.

The results have been excellent, and I’m so happy I chose this clinic. I highly recommend Nordesthetics to anyone. The care I received was exceptional.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Nordesthetics- the perfect place to have surgery abroad.

This clinic is amazing. The treatment you receive from start to finish is exceptional, from enquiring about surgeries to returning back to the airport in Lithuania.
The logistics team are very cortious. They help carry your bags and are very punctual.
The desk staff, nurses and even the patient's there make the clinic a lovely place to sit and have a coffee.
I would put my surgeries in any of the surgeons as their work speaks for itself.
I chose to have Dr Samulenas and I am 100% satisfied with his work and his duty of care.
Although I went for surgery I still felt like I had been on holiday.
I would recommend this clinic to anyone wanting surgery. You will not be disappointed.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

I cannot express my gratitude

I cannot express my gratitude, appreciation, endless admiration for the work you have done to me, and you all do to other people to change their lives. The organisation in total, the service, everyone and each of you do an outstanding job to make people, like me, happy! Right from the beginning to the very end of my journey, everything was simply perfect.
Yurgita, my very first person I spoke to, was always professional, understanding, flexible, and loyal.
Drivers did a great job, not just with driving but instructing, reassuring and guiding.
Reception girls are like angels at the heaven's doors. Miss their smiles, jokes, support and compliments.
Accomodation service is brilliantly orginised as well, with attention to details and needs.
Finally, I want to say the biggest thank you to my amazing, talented doctor Urbonas, who made the new me. His professional skills, gold hands, big and kind heart made my dream come true! I am really happy that I met all of you, guys! It was an adventure! You all make the Nordesthetics Clinic the best clinic of all!

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

An amazing experience

An amazing experience, had my surgery here and I’m so glad I did all staff are excellent, my rep Justina has been fantastic no questions have ever been to big or small for Justina, she is so friendly and very prompt when returning emails to you , Justina explains everything about your procedure from beginning to end. There is not enough praise I can give my surgeon Dr Varkalys he is amazing, made me feel so at ease and listened to any questions or concerns I may have had, I felt very safe with Dr Varkalys he is very professional as well as being polite and respectful and friendly, the care at the clinic is outstanding all nurses can’t do enough for you ! It truly is a great place for anyone considering any type of plastic surgery. THANK YOU to everyone at Nords x

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

This has been one of the best decisions…

This has been one of the best decisions I made . From the very day I enquired about surgery and my expectations all the way until a year later post surgery, the professional care I have received has been second to non.

The hospital is beyond clean, the apartments are spotless.
The communication all the way through was reassuring and I felt I could contact them at any time .

My surgeon was Dr Urbana’s . From the start he made sure that he listened to my expectations, whilst at the same time explained some suggestions to me to really have the best results .
The precision of the surgery was just amazing.
I cannot thank Dr Urbonas enough.
.

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent clinic in a beautiful medieval city

I had a breast lift and implants replaced in April 2024 with Dr. Dobilinskas. He was wonderful. He removed capsular contracture in one breast and recommended Polytech implants. Everyone at the clinic was so lovely and kind. The facility is modern and beautiful. I recommend this clinic every chance I get and I’d love to come back someday. My husband accompanied me and even he was very impressed! Highly recommend!

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

The whole experience from start to…

The whole experience from start to finish was amazing. from the min we arrived to the initial consultation with my surgeon Dr Goda to the phenomenal results post op and then the aftercare. i haven’t had a single complaint. I am so pleased with my results. Dr Goda is simply the best. everyone has commented on how clean my incision and stitches were and the uniformity of my breast augmentation is 10/10. My only regret is that i didn’t find Nords sooner

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

All the staff at Nords are amazing my…

All the staff at Nords are amazing my surgeon dr pajeda is amazing even when he wasn’t working and seen me in the clinic feeling sorry for myself he come over to see if I was ok. I definitely will be back in the future with him

January 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great clinic

From start to finish of booking and having surgery my journey was easy. Ruta was easily contactable and very friendly answering any queries I had in a reasonable amount of time. The receptionists, therapists, nurses & drs were all super friendly and helpful. Dr Mantas was amazing and put my mind completely at ease when at my most vulnerable. I would 100% recommend this clinic.

The feedback I have which isn’t as great but still good is the Nords apartments. I booked these for peace of mind being close to the clinic and also having a daily nurse visit. The apartment had a zimmerframe and a seat in the toilet but other than that no support for after surgery. I would have liked to have seen a hand rail next to the toilet at least. Also I think the red emergency cords would be good in the room, I never needed anything but others around the same time as me travelling alone had issues and couldn’t always get through to the emergency number so a red cord straight to clinic would have been ideal for them.

Overall great experience and once I’ve saved I will come back for more surgery as do need a couple of other things going. Great clinic

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent professional service

From start to finish this service was absolutely clear, easy and I highly recommend it for it's professional service. My Surgeon was very professional as where all staff. Even when I returned home a few days earlier(original 10 days stay, to 7 after surgery) than planned they went over and beyond to accommodate everything for me. I am planning to return later this year and will definitely be using Nords. ************ Top marks for full service.

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Couldn’t rate or review Nords any…

Couldn’t rate or review Nords any higher. The whole experience was faultless and simple. I had a 360 TT with dr Pakulis, stayed 5 days after the operation in the Nords apartments. Currently 5 weeks post op and I’ve had no issues. Absolutely life changing and I wish I had done it sooner!

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

I have just come back to the uk after a 360 body lift and male chest reduction. Nordic were amazing easy to book. smooth travelling, transporting.
I knew where I had to be and when. I went alone it was a very friendly place.
After my surgery I had a hematoma ( not surgeon fault) which was pick up on straight away and I was back down for a second operation the following day. Surgeon and doctors were very friendly and answered all my questions. I would highly recommend. I went because I have two friends that have been one multiple time and have all had fantastic experiences

January 6, 2025
Unprompted review

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