Nordesthetics Clinic Reviews 966

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the professionalism and attentiveness of the staff. Many people appreciate the smooth and organized user experience, noting the high quality of care and excellent customer service provided throughout their journey. However, some customers also noted issues with aftercare, describing it as non-existent or insufficient. A few other people also felt that communication was slow initially, and some experienced dissatisfaction with the results of their procedures, particularly regarding healing complications and the company's response to these concerns.

What people talk about most

Service

Users describe positive interactions with service, highlighting the exceptional care, communication, and... See more

Staff

Clients share overwhelmingly positive opinions on staff, highlighting their professionalism, kindness, and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the entire... See more

Quality

People report positive experiences with quality, often praising the precision and skill of the surgeons,... See more

Customer service

Customers express high satisfaction with customer service. Reviewers consistently highlight the clear, kind,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The cleanliness, communication and care at Nords are second to none. I had a small concern a week post surgery and was seen by a doctor within 10 minutes. You can see a nurse (who will get the do... See more

Rated 5 out of 5 stars

Amazing from start to finish. Ieva my rep was always quick at responding and so efficient- always one step ahead and helped me co-ordinate my flights. The pickup to drop off the pre ops and surgery... See more

Rated 5 out of 5 stars

My 2nd time here at Nords. After my body surgery last year, This time I’ve had upper bleph and brow lift with Dr Urbonas. Absolutely another great experience. I developed a virus 5 days after op from... See more

Rated 5 out of 5 stars

I highly recommend Nords. All staff from front desk, nurses, drivers, masseuse and Dr.Eglė were amazing and really made me feel at ease as a young adult. The staffs customer service & care for patient... See more


Company details

  1. Plastic Surgery Clinic

Written by the company

Nordesthetics is a leading plastic surgery clinic for medical tourists in the European Union. A team of 15 plastic surgeons performs more than 3,500 plastic surgeries a year, welcoming around 80% of its patients from abroad.


Contact info

4.8

Excellent

TrustScore 5 out of 5

966 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent facilities

Highly recommend Nords. I’m 6 months post op, following breast reduction with dr Goda. I was impressed with the staff, environment and good standards. Everything was super clean , staff professional and caring and everything was so well organized. My GP also very impressed with my results.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

I'd go back in a heartbeat

From the moment I landed, Nord Clinic made everything effortless. As soon as I stepped out of the airport, someone was already waiting for me. We were taken straight to the clinic shuttle, and our bags were safely loaded into the boot.

I came to Nord Clinic for a tummy tuck and waist liposuction, and I asked for my mum and cousin to join me. My surgery was scheduled at their sister clinic, and we were promptly dropped off there. All of my pre-op assessments and consultations were carried out smoothly. The staff were warm and welcoming, the nurses were calm and gentle, and then I met Dr. Egle.

She is nothing short of incredible. Dr. Egle didn’t just listen to what I wanted—she understood me. She made me feel heard, reassured me every step of the way, and created an environment where I felt completely safe and excited about the journey ahead. Her professionalism, kindness, and genuine care stood out immediately, and I trusted her completely. I knew I was in the very best hands.

The surgery itself felt like a dream. I went to sleep after a little “champagne” and woke up to warm air under the covers and compression on my legs. I stayed at the sister clinic for two days, where I felt fully cared for and respected. Nothing was too much trouble, the food was amazing, and having my own private space made such a difference.

From start to finish, the experience was seamless. The clinic was spotless, the accommodation was comfortable, and every single staff member was so kind. Logistics and apartment support were always just a quick WhatsApp message away.

I honestly cannot express how grateful and happy I am. It feels like a dream come true. Dr. Egle is a true artist and an exceptional surgeon—I would trust her again in a heartbeat. I would highly recommend Nord Clinic to anyone considering surgery abroad. I wouldn’t dream of going anywhere else.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing experience at Nords

Absolutely amazing experience at Nords. From the onset my rep - Sabina was fantastic and so helpful throughout my whole Nords journey.
The clinic, modern and spotlessly clean, the staff are all so lovely.
My surgery was a reverse tummy tuck and armpit lift, my surgeon was Dr Karolis Varkalys, a brilliant and very caring surgeon. Really does put you at ease from the second you meet him. I am now nearly 4 months post op and I am totally buzzing with my results. For me, the surgery was painless and I healed up fast with no complications. Can't wait to go back next year for part 2. Thank you so much Nords for the fabulous time, see you all soon

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I cannot fault Nords, my experience was 10/10 the staff the hospital and my wonderful surgeon were all amazing. I would thoroughly recommend them to anyone

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

A wonderful experience and clinic from start to end!

Absolutely wonderful experience from start to end.

They're incredible at what they do, a very dedicated team throughout. Extremely organised, responsive, caring, patient, professional.

The pick up at the airport was super straightforward, and return was as well.

The clinic itself is pristine clean, spotless, really modern interior.

I couldn't say enough about the staff. Reception and my rep Ieva in particular were an absolute joy to speak to. I received quick responses to my million questions, always honest, always caring.

The nurses were extremely patient with all my concerns, and were there to reassure me through all my questions. The evening I spent in hospital after the surgery they were available at the click of a button, with a very caring tone which instantly put me at ease.

All days after that they were available 24/7 which was a huge relief to know i could go to them, and everytime I did, they were always kind and patient with me.

My surgeon Dr Goda was also absolutely wonderful. From the initial consultation to the surgery day, and then meeting me after, she was clear and upfront of what we could achieve, and she more than delivered. Saying I'm thrilled with my results would be an understatement. A very skilled and caring surgeon.

Overall everything worked like clockwork, and I felt more cared for than Ive ever been.

I can't thank everyone enough, wonderful clinic and wonderful team 💝

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

So Happy With My Breast Lift Results!

I had my breast lift surgery at Nordesthetic, and I couldn’t be happier with my experience. From start to finish, the care I received was absolutely amazing. The clinic is spotless and modern, which instantly made me feel comfortable and safe. My surgeon was incredibly professional, attentive, and made me feel reassured throughout the whole process. The results have exceeded my expectations, and I truly feel it was worth it. I’ll be coming back in 6 months, without a doubt, because this experience has been nothing short of excellent!

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond

I am over the moon with my second surgery from Nords. Both of my visits have been amazing. In Feb 2025 I had 360FDL and August 2025, breast, arms and back lifts... all.my surgeries were done by Dr Urbonas. He was so reassuring throughout both of my surgeries, he is kind and thoughtful too... I couldn't have wished for anyone better. Whilst at the Clinic I was very well looked after, any concerns are dealt with efficiently and there is always someone around to help.
We stayed in Nords apartments both times and these were lovely, well kept and nice space for moving around. Housekeeping is on request, which was great too.
I am now 7 months post 360FDL and 7 weeks post my second visit, healing has gone as expected.
I had surgery to remove loose skin after weightloss and I would recommend Nords to anyone who is considering cosmetic surgery.

August 5, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing aftercare

Over 4 weeks post op and still not received any post op discharge. Ended up in hospital in UK with a large seroma having to have drains put in 4 weeks post op. Consultant in UK asking for paperwork and nothing. sending photographs of concerns to surgeon as advised and takes 4 days minimum for a response by which infections spread or like me ended up in hospital. Service was 5 star until discharge! Having to fight to get a reply from my rep or surgeon. Poor aftercare

September 18, 2025
Unprompted review
Nordesthetics Clinic logo

Reply from Nordesthetics Clinic

Dear Lauren Nuttall,

Thank you for taking the time to share your experience. We’re very sorry to hear about the complications you experienced following surgery, and we truly regret the delay in providing your discharge documentation. We understand how important timely communication is.

We’re glad to hear that you were happy with the care you received during your stay, and we’re proud of the effort our team puts into ensuring patients feel supported throughout their treatment. That said, we also recognise that recovery doesn’t end at discharge. We are continuously working to improve every part of our service — including aftercare — and we’re very sorry that in your case, we did not deliver the standard we aim for.

We can see that the necessary documentation has now been sent to you, and please don’t hesitate to reach out if there’s anything else we can provide for your local medical team.

Thank you again for your feedback. We wish you a smooth and complete recovery.

Rated 1 out of 5 stars

A year ago I was in the fb group then…

A year ago I was in the fb group then suddenly got blocked. I recently applied again for a quote and ti find out why I’m blocked from the group, as I’m searching again for surgery I wanted to gain more knowledge about surgeons and process. I was told by Agnes that I’m blocked because I’m trying to inform patients to go elsewhere, this is completely not true, I even said add me as a friend on fb and you can see my full profile, at this point I started to feel I e done something wrong it’s made me very uneasy being accused of something that’s absurd. Agnes then came back to me saying I have made a comment so I asked what was the comment and could she show me, she went on to say she would unblock me if they agree for me to be a patient and pay a deposit, so I’ve got to pay a deposit before checking out what surgeon to use, this seems very odd it’s made me feel I’m guilty of something and I’m not, this is giving me big red flag

September 18, 2025
Unprompted review
Nordesthetics Clinic logo

Reply from Nordesthetics Clinic

Dear Chi,

Thank you for sharing your experience. We're genuinely sorry to hear that this situation left you feeling uncomfortable — that’s never our intention, and we appreciate the opportunity to clarify.

Our private Facebook group was created as a focused space for women who are confirmed patients or actively preparing for surgery at our clinic. To keep the group helpful and relevant, we follow clear guidelines that limit promotion or discussion of other clinics. This isn’t meant to restrict anyone’s personal choices — we completely respect every patient’s right to explore all their options — but to protect the group’s purpose as a support space for those already engaged in our care process.

When there’s uncertainty around past activity or alignment with group rules, we may temporarily limit access. This decision is never personal or final. If you decide to move forward with surgery, we’d be happy to revisit your membership and welcome you into the group at that stage.

Thank you again for your feedback, and we wish you all the best in your continued research and planning.

Rated 5 out of 5 stars

Absolutely fab!

Absolutely fab!
I am four weeks post breast reduction and lift surgery with dr Dobilinskas. Had my fourth tape change today with a local nurse and she was very impressed with my healing progress, scaring and everything else so far.

From the day I have contacted Nords up until now everything has been smooth sailing.

My rep was Leva and she was fantastic. I had to reschedule my date twice and they were great in helping me to schedule the date, accommodation etc. The logistics services were fantastic too.

I am so glad I have picked Nords for this surgery. I have researched them over a year before booking my surgery. There is no clinic in Ireland that can meet or exceed the quality and result that Nords delivers. I am so happy I have chosen Nords for my surgery. I am super happy with my results and recovery so far.

I would highly recommend this clinic. No doubt the best plastic surgery clinic in Europe!!!

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
“I recently had breast surgery and everything went really well. The doctor Doblilinskas was professional and reassuring, and the nurse was kind and attentive throughout my care. I felt looked after from start to finish and am very happy with the results. Would definitely recommend.”

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Best clinic in Baltic's

Everything was good enough. Apartments they offer, the personal they have is very polite and also my Doctor is a real proffesional. Also result satisfies me, probably one of the best clinic in baltic's or even all Europe..

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Nords

I have had two great experiences and on to my third at Nords but first my rep Raminta is exceptional and on the ball. The Doctors nurses and receptionist are wonderful and attention to detail and you’re every need medically before and after op. If you stay at a hotel you get lifted to and from for appointments all in price. Nords apartments are spacious and comfortable with a nurse calling in each day after op. My ops were tt and fl lb bl going on for Brest lift and have been very pleased with the Doctors exceptional work.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

I have been here twice for surgeries…

I have been here twice for surgeries and on both occasions the standard of care was excellent. The administrative and medical staff go above and beyond to ensure you receive efficient, informed and compassionate care at every step. My surgeon, Dr. Samulenas, did incredible work. The positive impact has been life-altering for me. I would have no hesitation in recommending Nords.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

2 weeks post extended tummy…

I am now 2 weeks post extended tummy tuck and waist lipo and healing great thankfully😊. From the day I contacted Nords up until now everything has been smooth sailing, the communication, my time in the clinic, the clinic itself and how informative everyone I was dealing with was. I always felt I was in the best hands and it has hands down been the best decision I have ever made. It is life changing, my over hang that bothered me for so long is now gone and I feel like a new woman 😊 I would highly recommend ⭐️ ⭐️⭐️ ⭐️⭐️

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

The clinic is first class, modern, clean and outstanding, and I would highly recommend it. The surgery I did was 360 tummy tuck and breast enlargement. Dr Egle did an amazing job, and everything was perfect. The clinic is also so helpful in front of and after the surgery.

May 12, 2025
Rated 5 out of 5 stars

Amazing clinic .Clean

i choose a face to face consultation in london & booking my surgery from there was so easy.The clinic itself is spotless, with friendly helpfully staff from Reception, Nurses, Doctors, surgeons & cleaners.There is always someone there day & night if needed. Once home I received an email a few days later to check i was ok & inform if I had any concerns or questions to contact Nords.
Any questions no matter how many i asked before surgery were always answered. Nords accommodation was fully booked . However they were fully booked this time but there are some lovely self catering apartments which are fully equipped with washing machine, cooker etc. I wouldn't hesitate to go to Nords again .

August 11, 2025
Unprompted review

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