I subscribed to a monthly delivery. I cancelled my delivery after trying to contact them as they didn’t answer the questions I asked. They continue to charge me for a further seven months despite... See more
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Initial impression was favourable but ' pine and patchouli ' scent became noticeably strong coal tar soap...with use, alright if you like it but not pleasant to me, though it does clear your sinuses.... See more
Second time ordering. Quick delivery times and the wee handwritten notes are such a nice personal touch, so novel nowadays. Got sample packs of a few bits. Morning AIO is excellent, gastro didn't have... See more
Amazing results, so happy after 4 days of intense pain in back, hip & leg = no sleep!!! the phyto rub did the trick & it's helped ease the pain off & I'm sleeping. Thanks to the stoltman brothers usin... See more
Company details
Written by the company
Nordic Botanics create natural CBD products using whole hemp extracts and complimented by tried and tested botanicals. We create all of our own products at our lab & workshop in Somerset, UK. When you buy from us, we know exactly what's in your bottle because we made it.
Contact info
Unit 44, Dixon Business Centre, Dixon Road, BS4 5QW, Bristol, United Kingdom
- hello@nordicbotanics.com
- nordicbotanics.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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We’ve used Nobo for around four years…
We’ve used Nobo for around four years now. Their products are second to none! The shopping experience is made even better by the personal touch of hand written notes with your products. They really do care about the customer. Liam and the rest of the team are great and the products are even better! The phyto rub is wonderful for arthritic knees, hips and back, I’d rather use this product than prescription pain relief any day!
Great products
Great products, personal touch with hand written note .. caring company
Great company
Great company products are top of their game, any issues Liam sorts very quickly and great communication.
I waited weeks for delivery
I waited weeks for delivery. I called with no reponse and emailed with no reponse. When I eventually spoke to someone they said they had been waiting on stock to make a fresh batch but i was not informed of this at the point of purchase. I paid £5.40 for delivery only to wait almost 3 weeks for it arrive with no updates/apology/refund of 24hr tracked shipping. I will not use them again. 3 stars because i can't deny the balm does help pain.
5 Star product, works wonders
Amazing results, so happy after 4 days of intense pain in back, hip & leg = no sleep!!! the phyto rub did the trick & it's helped ease the pain off & I'm sleeping. Thanks to the stoltman brothers using Nordic botanics my partner spotted on social media & bought some BEST BUY! 🤩
More than a customer.
I always feel more than a customer with the team at Nobo. Given the complex nature of what they do, it is true there have been occasional issues with the CBD oil, HOWEVER, Liam is always super honest and rectifies problems without any issue at all. These are the reasons I have used their products for over 3 years.
Bought for my mum
Bought for my mum, swears by this product and will be ordering again.
Great product
Phyto Rub to alleviate joint pain.
I bought phyto rub to alleviate pain in my knees as I have osteoarthritis. The pain is not totally gone but I feel I am more mobile and I can manage better. I love the smell of the rub and I am in the process of getting some more. I got some oil, too to help with sleeping. The products arrived promptly and they kindly offered a voucher for the next purchase. I am pleased with their products and service. Thank you.
Always a good day when my delivery…
Always a good day when my delivery arrives, handled very well during recent postal problems and top products
Not my first order from here an most…
Not my first order from here an most definitely won’t be the last very quick and always get back to you regarding any questions you may have
Fantastic product from an equally…
Fantastic product from an equally fantastic company.
The product firstly is so effective, useful for recovery, aches, pains, stiffness ~ anywhere where the body is ailing and needs help.
The balm is my absolute go to. I recommend it to everyone body for every body.
As a Massage Therapist and Reflexologist I love this product, its excellent when used on shoulders in massages and feet during Reflexology.. my clients often purchase a pot after I’ve used it for their treatments, it smells delightful, it’s pain relieving, soothing and extremely pleasant to use.
I use the product daily on aching hands.
The company owners are approachable, personal, professional and knowledgeable, every purchase is appreciated and every customer is valued.
5* for product and retailer.
Amazing product we love this
Amazing product we love this. Ordered Phyto rub stronger.
Great product I used this everymorning…
Great product I used this everymorning since the arnold i have just ran and can tell the different after not having it.
Phyto rub has been a lifesaver
Phyto rub has been a lifesaver. It has relieved the pain in my back and shoulder significantly. Will definitely continue to purchase.
Amazing products, highly recommended
Amazing products. I use the Stronger Phyto Rub and couldn't do without it.
It's the only thing that helps with the pain. Fantastic customer services as well. Highly recommended
very quick service
Took my money and didn't despatch or respond
After purchasing some CBD balm from this company, they offered me the next tin at half price if I did a Trustpilot review. (Nice wheeze if you want positive reviews! Please bear this in mind when reading the rave reviews below.)
I was happy with the product and so I did my review (see below). I then ordered and paid for the product at half price....that was 18 days ago and nothing has arrived and the Royal Mail Tracking number they gave me continuously reports it is awaiting despatch from the vendor. Clearly they haven't even sent it!
(Interestingly another 1 star reviewer has had exactly the same experience very recently.)
I knew from previous attempts to contact them that their customer service is dire....non-existent in fact, I never got answers to emails and it was no different this time.
In spite of numerous emails and requests left on their website I have had no response whatsoever. They have taken my money and left me hanging... Have they have gone out of business?
I now want to warn others about this non-delivery of goods paid for and their non-existant customer service if you want to chase them. Beware!

Reply from Nordic Botanics / NoBo
Very disappointed
After 2 weeks of placing my order I am still waiting receive my oder. After contacting Nordic botanical they say that the order is shipped to Royal Mail. But Royal Mail say they are waiting for the order from Nordic botanical. Nordic botanical are blaming a back log at Royal Mail. I don't believe there is a 2 week back log at Royal Mail. Disappointing I still waiting with no way forward.
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