Nordicnetcare Reviews 487

TrustScore 4.5 out of 5

4.6

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4.6

Excellent

TrustScore 4.5 out of 5

487 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Problem fixed.

I had some problems with my back and it was fixed. I was given professional help through exercises and the video calls were perfect for that.

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

Money over care

I tried using Nordic Netcare through my private health insurance for physiotherapy sessions. Initially, they only offered me their “PhysCoach” service, which only offers e-consultations. One of their representatives even claimed that “physiotherapy with massage isn’t a thing anymore”—clearly because it’s cheaper for them. I had to complain to my insurance provider just to be referred to a real, in-person physiotherapist.

They told me they collaborate with the clinic recommended by my doctor, but after paying the bill, I was only partially reimbursed. I was then informed that they only cover a portion of the cost because I chose that particular clinic—something I was never told beforehand. Later, they offered me to switch to another clinic so I wouldn’t have to pay, but by then I had already started my consultations and treatment.

In the end, I spent more time on the phone with my insurance and Nordic Netcare than I actually spent receiving physiotherapy.

May 15, 2025
Unprompted review
Rated 1 out of 5 stars

Would like to be taking care by professionals, then run away from this company..

Hi
Going through Nordic Netcare via my company health insurance. I am facing an issue caused by both their professionalism and by Elite Fysioterapy employee who made an error. Now the results is none of them are taking their responsibilities and I have to pay a huge additional payment which was never clearly said. So I would not recommend this company as well as Elite Fysioterapy.

June 6, 2022
Unprompted review
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