Nordicprostore Reviews 

I ordered a duvet for our weighted blanket. Ordering was easy and the package arrived when it was scheduled. The duvet is made well and fits the blanket just fine.

I feel 1 star is too much, if only I could leave Zero stars. Do not buy from this company!!!! Over the space of 3 months, not 1 person answered any of my emails. For the sake of your sanity, buy from any other company.

Do not buy off them sent me the wrong board and never emailed me back scammers!

I've rarely encountered such a stupid and incompetent company. The products are priced at high prices, and not a single delivery has arrived without significant damage. Some of the black powder-coated elements are completely unpackaged. The parts rub against each other in the boxes. They offer sizes that are supposedly unavailable. The wrong sizes were then delivered three times. Customer service is slow. Refunds take forever...still waiting for two refunds. In summary: if you want to get into trouble, go for it. Otherwise: stay away form NordicProStore and Hobbiebox (another shop of NPS).

P.S. I tried so hard to give them a chance and to solve the problems. That company feels like their main business is producing problems.

I should have read these reviews before ordering. Ordered a paddle board on 19th July, still have not received it, no response to my emails to Nordic ProStore. Absolute scam!

Ordered Golf sets they sent tracking number to DHL .I got in touch with DHL they still have not received the goods.I ordered on the 12th July it's now the 9th August. Emailed the company they just make excuses, it's a big scam,stay away from this company, don't waste your money. Can't even get a refund.

Terrible!
They don't have any form of tracking and controll over their products.

Wasted a lot of time in contact with both the store and Elkjøp.

Now I canceled the shipment because way too long delivery, lack of response and false promises.

Would not recommend!

Unfortunately, we also had a very bad experience. Several weeks ago, we ordered a stand-up paddleboard that we absolutely wanted to take on vacation. It has been paid for, but it still hasn't arrived.

We received one message saying that the warehouse was being reorganized and it would take a little while, and later another message saying the item was on its way, along with a tracking number for DHL. However, DHL never received any shipment.

We contacted NordicPro multiple times and also reached out to DHL. DHL has been friendly, but unfortunately can't do anything. NordicPro does not respond, and there is no way to speak to a real person.

In addition, we also ordered a safety leash, which eventually arrived — but without the board, the leash is useless. We want to return it.

We are now demanding a refund and want to cancel the order. We hope that works out. We're very frustrated and are now stuck with a lot of effort — and no board.

Honestly the website is a joke!! I ordered 4 items at the end of May. I received 2 of them the end of June, after 4 weeks, but not the other 2 items. They offered me EUR80 as compensation which I accepted.

However despite 1 item being received on 8 July, the main item (the basket ball net) has still not been received and I am writing this as of 7 August.

They said it was delivered with the other item in early July but was definitely not (and tracking from DHL doesn’t list it as delivered (unlike the other item) just out for delivery). They are not responding to emails. I have asked them multiple times to contact the delivery company to try and find out where it is since they need to report the item as lost but have had no reply since mid-July!

I will beed to report to my credit card company as a fraudulent transaction given they have taken the money and not delivered the item.

Listen to the reviews and stay away.

I ordered 3 items. Two of them I got. I got an order confirmation email, then silence. It was told that shipping to my country takes 1-2 business days, but the first item I got after almost 2 weeks, second - almost 3 weeks. Courier came without contacting me. The third item is hopefully on it's way. Hopefully.
Communication skills - 0! I sent non countable emails to customer support but got zero answers.
Read the reviews and don't shop on this site.

When the basketball prosport arrived there was a presence of rust and we emailed them with pictures and no reply.18 months later it has completed rusted and had to be taken down as it was an accident waiting to happen very disappointed with the build quality of a so called prosport piece of equipment. My son said it was the worst present that santa ever brought him and it was his last year of believing, very disappointed as parent's I Think we should get a refund

Ordered six weeks ago. No follow up despite multiple messages. Cancelled order two weeks ago. Received confirmation that order shipped today. Total frauds. Do not use

The ítem hasn't arrived 3 weeks after we bought it. Customer service is a machine and there is no way a human will help us. It's a nightmare. Not recommended at all

An absolute joke of a company. Placed an order over 5 weeks ago and still nothing. No communication whatsoever. Steer clear everyone, really not worth the headache.

If I could give a minus stars I would . I ordered item on the 16th June have still not received and getting no feedback!! Nobody to talk to and no answers to numerous emails . There is no customer service!!I am now trying to get a refund , impossible. I advise to avoid buying anything from this company.

I ordered sup board more than 2 weeks ago No supboard , no answers on my emails. And no reactions on my messages in their service chat.

I have ordered a paddle board and paid for it. After 2 weeks of not receiving of the product I have emailed the customer support and got advice they are moving warehouse and experience delays with deliveries. After 5 weeks of waiting I emailed them again and got no reply. Open up a dispute and demanding money back
100% scammer

I waited more than 3 weeks in order to receive a sup board ready for delivery (3-7 days maximum).
At the end I Just received annuncomplete box no board at all Just One accesory.

My holidays are compromised, thank you very much.

Please stop buying at this ridicolous store.

Iam trying to contact the company since middle of June not a single reply paid a lot of money for treadmill and mat only received the mat.ordered goods on 3 Rd June ..should I try and get money refunded.

Part was damaged but not interested to find an accrptable solution. Very poor customer service!! Took weeks for response by email!!
Just overall unacceptable performance!! They don't care!!