I dont recommend Nordic doesnt smooth out skin as advertised and all the good reviews from customers. Ive tried it for 90days at 15mins on each part Im concerned and cooling the machine for another 1... See more
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Bought both the Nordic Sculpt 1.0 and the Nordic cup 1.0 in January and started using these regularly as indicated by Kristin who was extremely helpful - so far I can definitely see a difference - I'v... See more
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I had some issues with the shipping and Jhon and Erika were kind enough to check and assist me through the whole ordeal. We assumed the package missing but I was able to locate it and they were kind e... See more
Company replied
I enjoy using NordicSculpt. My first machine stopped working .. NordicSculpt sent me a new machine within a couple of weeks . Great service . Seen a small improvement. Will continue using it .
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Company details
About Nordic Sculpt
Written by the company
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Contact info
Breach of guidelines
I dont recommend Nordic doesnt smooth…
I dont recommend Nordic doesnt smooth out skin as advertised and all the good reviews from customers. Ive tried it for 90days at 15mins on each part Im concerned and cooling the machine for another 15mins. When I decided to return the product before 100days I was told it keep trying till AFTER 100days. They expect some photos of before & after I started the machine. This I cant provide as I was under the impression "100 days money back guarantee"!!! They didnt stand by their promise!
November 1, 2025
Unprompted review
I’ve used the product for 2.5months but…
I’ve used the product for 2.5months but I didn’t feel that much difference. So I requested return the device and get a refund. However, Erika gave me some more information and her advice sort of cheered me up(I almost gave up)
Thanks Erika. I will keep it up!!
April 29, 2026
Unprompted review
I was undecided about the product and…
I was undecided about the product and if it work for me
JHON from customer service explained how the machine works targeting areas and explained the process fully
Have only used the machine a few times
I am continuing to use daily
April 13, 2026
Unprompted review
Great customer service
I recently contacted customer service with a query with my order, I received a very swift response from Jhon who very kindly give a full detailed response.
Would not hesitate to reach out again if necessary.
April 17, 2026
Unprompted review
Every day is a new stage for me
Every day is a new stage for me, every day I see changes in my body, it was the best investment I've made in these last few months, thank you 🙏
February 17, 2026
Unprompted review
Customer Service Support Grade Excellent
I have not received my product yet. But I do want to speak of the customer service experience I had. Response is almost immediate. I had the pleasure of being assisted by Rex he was honest, helpful, and extremely reassuring. His kindness and just overall customer service support lead me to not cancel my order. I hope the company realizes he's a great asset.
April 23, 2026
Unprompted review
I have no idea where my order is
I have no idea where my order is. No response from customer service either. SMH
April 13, 2026
Unprompted review
Amazing customer service
I had some issues with the shipping and Jhon and Erika were kind enough to check and assist me through the whole ordeal. We assumed the package missing but I was able to locate it and they were kind enough to have me keep the package as a gift and even offered a discount for future purchases, even though they didn’t have to. Although I didn’t have the chance to use the product yet I am sure it will be fine.
April 23, 2026
Unprompted review
Reply from Nordic Sculpt
Hi Sara,
Thank you so much for the 5-star review! I am so glad to hear that your "missing" package story had such a happy ending and that you were able to locate it.
Shipping hiccups can be stressful, but Jhon and Erika are always dedicated to making sure our customers feel supported through the whole process. I’m happy they could offer you that extra bit of kindness to welcome you to the Nordic Sculpt family! I will definitely pass your appreciation along to both of them.
We can’t wait for you to finally start using the product—I’m sure you’re going to love it. Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions when you start your first session!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Bought both the Nordic Sculpt 1.0 and…
Bought both the Nordic Sculpt 1.0 and the Nordic cup 1.0 in January and started using these regularly as indicated by Kristin who was extremely helpful - so far I can definitely see a difference - I've lost a few pounds and I can tell I have less fat on my legs and I can feel my muscles more. I would recommend both products but the key is consistency you need to keep using them regularly to see results.
April 22, 2026
Unprompted review
Reply from Nordic Sculpt
Hi Lorraine,
Thank you so much for this fantastic 5-star review! It is so exciting to hear that you are already seeing real results, from losing a few pounds to noticing more muscle definition in your legs.
You hit the nail on the head—consistency is absolutely the key to seeing those changes, and I’m so glad Kristin was there to help guide you on how to use both the Nordic Sculpt and the Nordic Cup regularly for the best outcome. I’ll be sure to pass your success story and your kind words along to her!
Keep up the great work with your routine. Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever have more questions or want to share further updates on your progress!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I enjoy using NordicSculpt
I enjoy using NordicSculpt. My first machine stopped working .. NordicSculpt sent me a new machine within a couple of weeks . Great service . Seen a small improvement. Will continue using it .
November 3, 2025
Unprompted review
Reply from Nordic Sculpt
Hi Tina,
Thank you for the 5-star review! I’m so happy to hear that you’re already seeing an improvement and enjoying your sessions with the Nordic Sculpt.
I’m glad our team was able to get that replacement machine out to you quickly so you could get back to your routine without too much of a delay. Consistency is definitely the secret to seeing those results grow! I’ll be sure to share your positive feedback with the support team.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions or want to share more about your progress as you continue your journey!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Very helpful and professional staff…
Very helpful and professional staff Erika was very knowledgable and responded quickly to my enquiry.
April 18, 2026
Unprompted review
Reply from Nordic Sculpt
Hi Colin,
Thank you for the 5-star review! I’m so happy to hear that Erika provided you with such helpful and professional service.
It’s great to know her knowledge and quick response time made a difference for you. I’ll be sure to pass your kind words along to her—she’ll be thrilled!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any more questions or need further assistance as you move forward.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Had forgotten to order the oil so…
Had forgotten to order the oil so queried it on chat line ..
jhon was amazingly helpful and I now have it on the way
Thank you jhon !! X
April 21, 2026
Unprompted review
Reply from Nordic Sculpt
Hi Maureen,
Thank you for the 5-star review! I’m so glad Jhon was able to help you get that oil ordered and on its way to you so quickly. X
The oil is key to getting the best experience with your device, so it’s great that Jhon could jump in and get it sorted! I’ll be sure to pass your thanks along to him—he’ll be happy to know he could help.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions once it arrives or need help with anything else!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Not so much a review on the product…
Not so much a review on the product more on how when the device was faulty hos amazing the staff were, bit worrying..
April 19, 2026
Unprompted review
Thank you very much for the suport
Thank you very much for the suport, have a very good service, Erika resolve my problem inmediatly, she explain very good and she gave me a solution, and she was very friendly 😊 Thanks Im.very happy
April 16, 2026
Unprompted review
Reply from Nordic Sculpt
Hi Rosalinda,
Thank you so much for the 5-star review! I’m happy to hear that Erika was able to resolve your problem immediately and with such a friendly attitude. 😊
Clear explanations and quick solutions are what we strive for, and it’s wonderful to know you’re happy with the outcome! I’ll be sure to pass your kind words along to Erika—she will be so glad to hear them.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great service from Jhon
I honestly had a really great experience with NordicSculp.
At first, I didn’t realize they don’t deliver to Mallorca, so when I found out, I was a bit disappointed. But to be fair, their customer service handled it so well that it completely changed my impression.
They reached out to me very quickly and gave me two simple options — either send it to a different address or get a full refund. I decided to have it delivered to my daughter in Holland, and from that point on, everything went perfectly.
I have to mention Jhon, who was genuinely amazing. He kept me updated the whole time and replied really quickly whenever I had a question. It felt like he actually cared about sorting everything out, which you don’t always get these days.
The product arrived in just 8 days, which I thought was really fast, especially considering the change of delivery address.
Overall, I’m really impressed with the service. Even though there was a small issue at the start, the way they handled it made all the difference. I can’t wait to try the product.
Thank you again for such a smooth and positive experience!
April 18, 2026
Unprompted review
Reply from Nordic Sculpt
Hi Yolanda,
Thank you so much for this wonderful 5-star review! I’m so glad to hear that what started as a disappointment regarding delivery to Mallorca turned into such a positive experience.
It’s great that you were able to pivot to your daughter’s address in Holland, and I’m thrilled the shipping was so fast! Jhon will be so happy to hear your kind words; he truly takes pride in making sure our customers feel cared for and kept in the loop. I'll be sure to pass your praise along to him.
We can’t wait for you to finally get your hands on the product and start your journey! Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions once you start using it.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Jhon and Kristina
Jhon and Kristina, we're very helpful when I contacted customer services. My machine had stopped working and they were able to help me by sending a replacement machine. They made the process so easy.
April 17, 2026
Unprompted review
Reply from Nordic Sculpt
Hi Jushna,
Thank you for the 5-star review! I’m so happy to hear that Jhon and Kristina were able to make the replacement process easy and stress-free for you.
We know how frustrating it can be when your machine stops working, so getting a replacement out quickly is always our top priority. I’ll be sure to pass your kind words along to both of them!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions once your new device arrives or need any help getting back into your routine.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
The product was burning my skin but they won't allow a return
EDIT TO UPDATE:
I got a refund but not the whole amount. They won and I gave up trying.
The product was burning my skin and feeling very hot. I emailed to ask to return but they said I must wait for the 100 day return window first. I did this, and tried again, and they said that I have to pay for the return or they will deduct $19 from the return fee.
I have explained multiple times that it is faulty and I am not liable for the return, but I just get a pretty much generic copy and paste email back.
I called the bank for a charge back and guess what.. they can't do it as it's been too long!
Constant back and forth since December (5 months), with their repeated copy and paste emails saying they completely understand and I can return it for $19.
Don't waste your money or time.
April 16, 2026
Unprompted review
Reply from Nordic Sculpt
Hi Nikki,
I am truly sorry to hear about your experience. Safety is our absolute priority, and it is distressing to hear that you experienced skin irritation and such a frustrating process trying to resolve it.
I have just reached out to you personally via email to address this immediately and ensure we improve your experience with us. Please check your inbox so we can find a resolution that works for you.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Brilliant customer service.
I recived my machine and started using it. 4 weeks in my machine just stopped. I was gutted as i was really starting to see a change in my stomach, i also fine the process very relaxing. I contacted the company and got a reply with in hours. The customer servis has been brilliant, no hassle extremely friendly and kept me up to dat with the process. I am now awating my replacment machine and feel reasured this company is trust worthy and reliable. Huge thanks to Rex and John.
April 15, 2026
Unprompted review
Reply from Nordic Sculpt
Hi Nickbrad,
Thank you so much for the 5-star review! I can completely understand being gutted when your routine is interrupted, especially when you were already seeing those exciting changes and enjoying the relaxation.
I’m so glad Rex and John were able to step in quickly to reassure you and get that replacement process moving. We definitely want to get you back to your stomach treatments as soon as possible!
I’ll be sure to pass your huge thanks along to both of them. Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions once your replacement arrives or if you want to share your progress later on!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
My machine stopped working I contacted…
My machine stopped working I contacted customer service, Jhon, Kristina & Rex were very helpful, I have a new device being sent out to me.
April 14, 2026
Unprompted review
Reply from Nordic Sculpt
Hi Vickie,
Thank you for the 5-star review! It is fantastic to hear that Jhon, Kristina, and Rex all teamed up to provide such helpful support.
We never want a technical issue to slow you down, so I’m glad they were able to get a new device organized for you quickly. I’ll be sure to share your appreciation with the whole trio! Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions when your new machine arrives.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Erika in customer service is ace!
Had a query/issue and Erika from customer services messaged me. Discovered an issue with the unit and has immediately organised a replacement.
Cannot fault the service.
April 6, 2026
Unprompted review
Reply from Nordic Sculpt
Hi Lynne,
Thank you for the 5-star review! I’m so glad to hear that Erika was able to identify the issue with your unit and organize a replacement immediately.
Our goal is to get you back to your routine as quickly as possible, and I’ll be sure to pass your praise along to her for her swift action. Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions once your new replacement arrives!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
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