Nordman Algorithms Reviews 

60
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

highly recommend Alexei as a bot developer. He is professional, transparent, reliable, and always delivers his work on time. Throughout our collaboration, he communicated clearly and completed the pr... See more

Rated 5 out of 5 stars

Alexei is an absolute hands on developer who absolutely knows what he’s doing. I gave him two very challenging projects and he took care of them handy. Always with productive inputs and insights. It i... See more

Rated 5 out of 5 stars

I asked Nordman Algorithms to write a Ninja Trader add-on script for me to assist in my trading. Alexei was able to complete my project in less than two weeks and did a fantastic job. I had one issue... See more

Rated 5 out of 5 stars

They set expectations & deliver within or before all deadlines. Communication is excellent. They built an indicator & strategy for me. 9 months later, they still stand behind their work & helped me... See more

Company details

  1. Software Company

Written by the company

Nordman Algorithms develops custom algorithmic trading software for MetaTrader 4/5, NinjaTrader, TradingView, cTrader, TradeStation, Quantower, and IBKR. We build indicators, automated strategies, trade copiers, and cross-platform conversion solutions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

60 reviews

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4.7

All reviews

(60)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Swift and correct handling of the assignment given

The programmers were closely involved, resulting in short communication lines and a smooth completion of the project. What I particularly appreciated was that the process described on their website was exactly how it played out in reality. If reliability and keeping promises are important to you, Nordman is the place to be. If I have another project in the future, I know where to go.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Alexei is a magician.

Alexi, the programmer I was assigned, has been a magician. I have presented two different trading strategies over the past 18 months and he converted both strategies into an EA for the MT5 platform. As I implemented the strategies, I found holes that needed to be fixed (in the strategy, not the programming). He was fair in the pricing and very quick on the turnaround time. Remember though, the more complex, the longer it will take. I plan on having the final products converted to the MT4 platform when I'm done making changes/modifications.

You must have a clear understanding of the strategy, entrance/exit, etc. The better your documentation the better the results will be.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Nordman Algorithms - 5 Stars

Nordman Algorithms are a very reputable company whom deliver a high quality service. I have been working with Alexei on many projects during 2024 and very satisfied with the services, product and after sales.

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding indicator development for NinjaTrader 8

I had the pleasure of working with Nordman Algorithms on a custom indicator for NinjaTrader 8, and I couldn't be happier with the results. The customer support was exceptional; responses were prompt, and communication was smooth and consistent throughout the entire process. Despite an already impressive delivery estimate, they managed to exceed it, delivering the final product even earlier than expected. The quality of the indicator itself was top-notch—exactly what I had envisioned. Alexei and the Nordman Algorithms team truly deliver on their promises, providing outstanding customer care and a high standard of service excellence. I’ll undoubtedly return for future projects. Highly recommended!

October 29, 2024
Unprompted review
Rated 1 out of 5 stars

Attempted to increase cost of project after agreement, forced end to project.

Trust Pilot removed my review, even tho Im a real reviewer, at the same time, my emails from Alexei, disappeared the same day trustpilot ask for proof of me having the experience with Alexei. Followed by a fake review of someone praising Alexei, for the exact reason im trying to report Alexei.
Go to youtube will see business pay to remove real reviews from Trustpilot.

From the outset, Nordman Algorithms "Alexei" displayed a pattern of attempting to inflate costs for features already agreed upon. When discussing the "percent based lotsize options" (which typically include free margin, equity, and balance options), I simply mentioned wanting equity-based calculation as the default. Surprisingly, they tried to charge extra for this standard feature.

I had also paid for four specific indicators, including KAMA method implementation. Nordman suggested they wouldn't provide these as standalone indicators but would incorporate them directly into the EA, making them impossible to verify or test independently. This not only contradicted our agreement but also seemed like an attempt to bypass proper testing of the KAMA feature. When I objected, they again tried to raise the price, despite these indicators being clearly specified in the initial contract.

As an MT4 user transitioning to MT5, I requested OnTester results, believing they were necessary for recovery factor calculations as in MT4. My agreement clearly included "all numeric parameters for the strategy tester," which should have covered OnTester results. Instead of explaining that recovery factor is a built-in feature in MT5, Nordman attempted to charge extra for OnTester results, contradicting our agreement. When I pointed out that this should be covered under the agreed terms, they finally admitted the feature was native to MT5, but in a condescending manner: "Well clearly it's in MT5." This response was not only unhelpful but also disrespectful to a client clearly stating their unfamiliarity with the new platform.

After I agreed not to add OnTester results, understanding that recovery factor was built into MT5, the project should have proceeded smoothly. However, when I respectfully asked them not to be disrespectful, Nordman retaliated by abruptly cancelling the project and issuing an unrequested refund. This extreme reaction came despite their admission that the project was almost complete. Their claim of having "no choice" but to cancel due to new requirements is blatantly false. The real reason for cancellation was their unprofessional response to being called out for disrespectful behavior, ontester results was agreed not to be added.

But my request for respect from them, ended the project. Their entire vibe was:

V1:
"If you mention any aspect of the project, we will attempt raise the price, if you don't allow us to increase the price, you can buy from a different developer"

They say I didn't describe the project, but I gave plenty of explanation, the problem was that if I explained the features I paid for, they then attempted to raise the cost after each explanation that was requested.

V2:

"You think you can tell us to respect you? You aren't in charge here! Now we won't give you the EA at all"

Nordman's subsequent response to my review, claiming I continually added new requirements, is a misrepresentation of events. They attempted to portray their inability to add OnTester results as the reason for cancellation, when in fact I had already agreed to proceed without this feature. This deflection of responsibility only serves to highlight their lack of integrity and commitment to client satisfaction.

Throughout our interaction, Nordman consistently prioritized extracting additional fees over providing quality service. Their responses to my concerns were defensive and failed to address the issues at hand. Their attempt to cut corners by not providing standalone indicators as agreed upon further demonstrates their lack of commitment to client satisfaction.

Conclusion:
I cannot, in good conscience, recommend Nordman Algorithms for EA development. Their deceptive pricing, poor communication, attempts to bypass agreed-upon deliverables, and unprofessional behavior make them an unreliable choice. Their willingness to abruptly terminate a near-complete project over a simple request for respect is particularly alarming.

After Nordman refunded me, I sent the exact same project to a freelance developer who is charging $200 for the entire project. This is in stark contrast to Nordman's price of over $1,000 - $2000 for the exact same work. This enormous price discrepancy further highlights the deceptive nature of Nordman's sales tactics and their attempt to grossly overcharge for their services.

August 13, 2024
Unprompted review
Nordman Algorithms logo

Reply from Nordman Algorithms

Hello Jesse Lee,

First of all, we would like to say that we are sorry about the situation that has happened. However, unfortunately, we did not have any other choice except cancelling your project, since you kept adding new requirements after the project has started. We have agreed to add new scope for the 1st and 2nd times free of any additional charge, but we were unable to stretch the project cost even more for the 3rd scope increase you have requested. That is why we have provided full refund and have stopped working on the project.

Rated 5 out of 5 stars

I recently had a seemingly unsolvable…

I recently had a seemingly unsolvable issue with a trading strategy and appealed to Nordman for help. I was prepared to hire a programmer but Alexei at Nordman pointed me to a fairly simple solution and I wasn't charged. He was a real expert in his field, and he could have sold me on a larger project or tried to take advantage but DIDN'T. That honesty and integrity is all you need to know when hiring a company and I would use Nordman again without hesitation

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

They set expectations & deliver within…

They set expectations & deliver within or before all deadlines. Communication is excellent. They built an indicator & strategy for me. 9 months later, they still stand behind their work & helped me troubleshoot & correct an error I had found. Good people to work with.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome!!!

Words can't express how pleased I am to have found this company by doing a Google search. Alexei was knowledgeable about all I had asked of the development of my Bot. He is patient and cares about the finished product. I highly recommend this Company thanks again for an excellent job!!!!!

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Nordman…

I cannot recommend Nordman Algorithms/Alexei highly enough!!! I have had the pleasure of working with Alexei on a very, very complex program for Ninja Trader for a couple of months and he has made the whole experience extremely pleasurable and seamless. We have had many, many emails back and forth, due to the intricate nature of the program, and I can say that Alexei's communication skills are the best of any programmer I have ever worked with, by far. He has consistently gone above and beyond to problem solve and execute things that I thought weren't possible due to the constraints of NT8. He has worked quickly and accurately with the end result and process throughout exceeding my expectations! If you have any programming needs, Alexei is the man for the job!

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

Hard working, excellent, professional

Alex and his team are dedicated and hard working. Even when my explanation of what I wanted wasn’t always clear they dealt with my issues professionally and efficiently to find the best solution. The standard of work is brilliant and they’re very quick to respond. If you are looking for a good trustworthy team for project then Nordman Algorithms are who you should use

August 27, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Very happy with the work they did for me. They were attentive to detail and found a way to complete every task I asked for until I was satisfied with the algo. Great customer service and easy to work with. Highly recommended and I look forward to completing more projects in the future!

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Alexei was extraordinarily helpful

Alexei was extraordinarily helpful, professional, quick to respond, and easy to communicate with. He is highly skilled at what he does and makes the process very streamline. I would recommend Nordman Algo to anybody looking to develop an algo based strategy.

December 14, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent developers for traders

I was responded to very quickly by a knowledgeable analyst/developer. It was clear that they were familiar with trading and development. I was asked clarifying questions that lead to a great final product in a very short amount of time. I greatly appreciated the level of professionalism and skill that I experienced with Alexei and Nordman Algorithms. I will certainly use them again if the opportunity presents itself.

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

Nordman is the real deal 👍

Nordman is the real deal 👍. Alexei is just a wonderful human being to work with. He is highly responsive, very patient, and understanding. Very thorough as well.

I had, what I would consider, a pretty complex NT8 strategy I wanted implemented. I had already had a freelance dev on Upwork take a stab at it, and he could not implement it to my specifications. So I was actually concerned what I wanted could not be created within my budget range. Thankfully I kept searching and came across these guys. Alexei and his team got it done in under a month and the implementation was spot on.

I am very satisfied with my experience with Nordman.

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

I have used Nordman Algorithms twice now and have found Alexei to be very helpful in achieving all objectives, communication/updates are timely and the standard of work is extremely high - I have no hesitation in recommending their services.

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

Really a great great programmer

In the last 10 years I have worked with several programmers. Nordman Algorithms (Alexei) is really great, I told him I was not in a hurry but he developed the EA quickly and exactly as I wanted. Perfect and fast communication, correcting any point where I had not explained myself clearly enough.
For any other future work that I might need I will turn to Nordman Algorithms.
If you need quality work, especially if it's complicated, I wholeheartedly recommend him.

August 26, 2022
Unprompted review

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