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Nord Labs Gaming Reviews 306

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TrustScore 3.5 out of 5

3.7

Computer and Accessories Store
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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the improved comfort and extended battery life provided by the products, making their VR sessions more enjoyable and longer-lasting. The user experience is generally positive, with people finding the accessories easy to fit and use, enhancing their overall VR experience. However, some people were dissatisfied with the product quality and delivery service, noting issues like products not working as advertised, batteries overheating, or items arriving damaged or not at all. There are also concerns about the company's business practices, with some customers reporting difficulties with customer support and express shipping not delivering faster.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some customers praising the comfort, ease of use, and... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the product's comfort,... See more

User experience

People report positive experiences with user experience, with many finding the strap comfortable, easy to... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some experiencing significant issues such as items... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The comfort strap is definitely better than the original (what looked like some sort of undergarment strap), has greater battery life - that is a must. Also, the prescription lenses are a great idea f... See more

Rated 4 out of 5 stars

I can say as a person who is always looking to benefit on gadgets that can be used more than just one thing like playing games. I really use this most as a production gear to work and I have used it a... See more

Rated 4 out of 5 stars

As advertised, the extra weight of having the battery pack does afford a more comfortable experience. The shipping time was not too bad, however better packaging is needed. The box it came in was crus... See more

Rated 3 out of 5 stars

first I was very satisfy with the unit, very comfortable, but after finding out that the battery did not last as advertise ( no more than 1 hrs and half). I was requested to submit picture with date a... See more

Company replied

Company details

  1. Computer and Accessories Store

Written by the company

Since 2018, Nord Labs Gaming has been trusted & reliable as the go-to VR accessory brand.

Contact info

3.7

Average

TrustScore 3.5 out of 5

306 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 46% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Easy To Use

NordQuestVR's battery pack and comfort strap are easy to use and install. They're user-friendly and effective.

August 19, 2024
Rated 5 out of 5 stars

Really pleased now my kids an I can use metaquest 3 without recharging multiple times a day.

The product arrived quicker than expected even though it was shipped from abroad to UK. When it arrived it was very easy to set up. The instructions video made the process very easy. The product itself is excellent and does make using my metaquest3 much more comfortable and now it lasts much longer thanks to the built in battery pack. Really pleased now my kids an I can use metaquest 3 without recharging multiple times a day.

August 12, 2024
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